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Airtel Complaints & Reviews

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Updated: Mar 27, 2025

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Address: gurugram

To
The Customer Care
Bharti Airtel Ltd.
E-mail: [protected]@in.airtel.com

Ref. Postpaid Mobile connection No. [protected].

Sub.: Issuance of illegal Bill dt. 9th October 2024 allegedly on the false premise of activation of international roaming admittedly without any request at all.

Dear Sir

I am shocked to receive the monthly bill for September 2024 for my no. [protected],...

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Address: Meerut

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding Airtel’s poor service and lack of resolution to my issue. I have been using Airtel Wi-Fi (DSL[protected], and since 08 September 2024, the Wi-Fi has not been functioning. Despite registering my complaint 10 times with Airtel, no action has been taken to resolve the problem.

Furthermore, after facing such poor service, I requested a...

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I have port my sim from jio to airtel. I am able to receive calls. but not able to do recharge. I tried to do by thanks app the money has been debited but recharge has not been done. this has happened 2 times. due to which I'm unable to make calls....

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In month of july when plan rates were increased, I did a year pack of 2999 on my Airtel number [protected], since that day I've been facing network issues which is very poor. Also my family members are having an airtel sim too. Facing a problem on all sim of airtel.

If call connects, then I'm unable to talk properly inside room, I've to go outside for better connection.

Even internet connection speed is very...

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Hi,
I recently purchased Airtel Broadband in Vadodara to ensure smooth service and so I could WFH comfortably.
Customer ID - [protected]
The installation took 3 days when your executive promised it would be done within 4 hours.
Still I believed in Airtel and went ahead. Post installation I had to raise 2 complaints due to slow network but I didn't make big deal because I've been an Airtel customer for...

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Address: ujjain, 456010, madhya pradesh

Airtel broadband was down in ujjain since 22nd sep 2024 till 25th sep 2024. Ther was no backup solution provided during these days, even after emails to appellate authority (Mr. Devendra jain) no positive responses were received. Calling on customer care, talking to dedicated relationship managers was all of no use. When asked for compensation they are denying. When asked for disconnection they are sending multiple unwanted calls to us asking...

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Address: Ferozepur-152002

One of my 4g sim stopped working suddenly, when I reached airtel store they told that it is an electronic thing and can stop anytime. I submitted whatever documents were required to reissue a new sim. They took 50 rupee and on top of that forcefully converted my prepaid sim to postpaid saying that is the only option available.

I checked with Airtel customer care and they confirmed that prepaid will be converted to prepaid only.br...

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Address: Airtel

Dear Sir/ Madam,

I recharged my mobile number [protected] by mistake for international roaming package of Rs2997- It was overlooked by me as I was trying for yearly recharge to avoid recharging every month.
I approached the customer care as well as Airtel they said me that refund or adjustment is not possible.
Sir it will be huge unbearable loss to poor person like me if my money amounting to Rs 2997 is confiscated...

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Airtel wifi is not working properly. Despite of of multiple complaints, they try to resolve only via online and cleverly they do no raise any ticket.

not sure how tele caller will resolve the issue remotely when the router or other hardware of very bad quality. I could get wifi within 10 feet from the router.

Broad band connection number [protected] Bhaskar R...

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Dear Team,
It is a matter complete misrepresentation from your honored Wi-Fi Team. I have applied for relocating my Wi-Fi from U.P. to Delhi on 29th August, 2024. It is a matter of fact that you are unable to comply with the services that you promise with your customers. With utmost regards, I'm filing a consumer complaint regarding my issue. It will be deemed that you've failed on part and procrastinating it everyday since 15 days....

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I have been using Airtel since 2016, and my father has been using it since 2010. However, in recent times, Airtel's service has been declining, and the customer care representatives act as if they own the company. In my location, the 5G network is not available. I raised a complaint about this three months ago, but it has not been resolved. Today, on September 11, 2024, at around 11:15 AM, I called customer care, and the representative's...

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I had requested for a disconnection / termination of my WIFI connection "[protected]" on July 1st 2024, The account on that date had a credit balance of Rs.475 + . Airtel instead of processing my request for disconnection has placed my account in safe custody & charged me "safe custody charges" ( I was not informed of the safe custody charges by their retention team. ) This neutralized the credit balance in my WIFI account and created a debit...

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Here’s the revised complaint incorporating the details about the disconnection causes, the lack of clarification from sales and installation personnel, and the specific contact number for the installation engineer:

---

**Title:** Fraudulent Billing, Lack of Communication, and Unresolved Refund for Airtel Air Fiber (Account No:[protected]

**Complaint Summary:**

I, Dr. Pramod...

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I have been facing internet issues for the past 20 hrs. This is not for me but my entire surrounding area. My place is situated in Tirunelveli Dist, Nanguneri Tk, Thirukkurungudi and the postal code is 627115.

Internet issue occurred last evening around 3PM but not yet resolved even raised a complaint to 198 and the timeline is Sept 3rd. But they do not provide any compensation. I have paid for it already. They are not considering...

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Address: Noida

There is a recharge plan of 49rs unlimited internet for one day, but it is actually for the mid night of the particular day.
The info provided in the recharge plan details is completely misleading.

There should be clearly mentioned in the detail that it would be valid till the mid night on the day it is recharged.

Kindly register my complaint against such misleading kind of advertising.

I...

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Address: House No 52,Ward No 7,Shaheedi Mohalla,Kishtwar

Name: Mohd Arif Mangnoo
Mobile No: [protected]

I have recharged my airtel no with pack of Rs: 2999 on Date: 2/07/2024 and time: 09:05 pm but out going call and internet not working plz solve this problem as soon as possible...

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Airtel Fiber ID:[protected]_wifi
landline: [protected]

As I have cancelled this Airtel Wi-Fi because of shifting request was not feasible from Airtel.
I have been informed that refund will be credited in 45 days only but now it's been more than 45 days & still not received refund.

Airtel customer support has been notified about the posted complaint.

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Please note recharge done on 16/7/2024 162.90 prepaid cell no [protected]
upi transaction id[protected] but outgoing services stopped....

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There is no network in my mobile for over an hour. the network suddenly went off. I had an order placed with BlinkIt and i am sure the delivery person will not be able to reach me and my money wil be lost.
Unable to contact anybody not even the call centre.
Tried switching off the mobile and switching it back on. Taking out the sim, cleaning it and reinserting it.
But nothing is helping....

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Make some calls and after 20 calls there is a error I, e. you are not allowed to call this number then next it will work ([protected])...

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same thing is happening with me they are still taking money

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