Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Praveen Nayakwadi
Jul 6, 2025
Report
Copy

Broadband connection wrong payment

I am writing to bring to your attention an erroneous payment that was made towards my broadband service associated with Account No. [protected] and DSL No.[protected].
The payment was made on 04-July-2025, and upon reviewing my transaction records, I realized that the amount was either incorrectly charged or paid in error. I kindly request you to review this matter and arrange for a reimbursement of the wrongly paid amount at the...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinoth Venkatesan
Jul 5, 2025
Report
Copy

Airtel Broadband Shift connection

"Airtel Broadband Shift = Airtel Big Delay: Engineer Ghosted, Service Busted!

I have a airtel broadband shift connection request with SR no.[protected] made on 2nd July with scheduled appointment on 5th July 5 P.m, On 5th July morning around 11.30 am, a technician called and assured he will assign a engineer to complete the request. Around 4.30 P.m, the engineer got ghosted and recieved a message that the shift connection request...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Ghanshyam024
from Delhi, Delhi
Jul 5, 2025
Report
Copy

Very poor customer service & refund handling by airtel

I am extremely disappointed with Airtel's customer service. I raised refund requests for two of my mobile numbers ([protected] and [protected]) after I was forced to recharge ₹4000 due to a sudden change in their roaming policy.

Despite raising proper complaints:

Request ID[protected]closed on 27 May)

Request ID[protected]closed on 30 May)
both were closed without any...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
haneeshb
from Hyderabad, Telangana
Jul 5, 2025
Report
Copy

airtel dth setup box collection and refund not processed

I am writing to lodge a formal complaint against Airtel DTH regarding the unresolved issue of setup box collection and refund processing.

Account Number: [protected]-001

Ticket Number (if available):[protected]

Date of Disconnection: 20th June 2025

Refund Amount: ₹102.73

Mobile Number: [protected]

I disconnected my Airtel DTH service on 20th June 2025...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
SIDDHANT NARAYAN BHANDARI
Jul 3, 2025
Report
Copy

Recharge has not been activated

I am writing to raise a complaint regarding a recharge of ₹249 that I successfully paid for yesterday via UPI (Reference No:[protected]. Despite the payment going through, the recharge has not been activated on my number.

I attempted to reach your customer support multiple times both yesterday and this morning, but your process is extremely frustrating and unhelpful. I have already wasted over two hours trying to connect...
Helpful
Found this helpful?
Write a comment
Report
Copy
Pl refer to my primary airtel postpaid mob no [protected] and secondary mob no [protected]
I am requestin Airtel customar care repeatedly for last one month but instead taking my request they r offering me new plans and have refused to remove my secondary number
I tried portability but I am not getting UPC no with the answer that there is a contract with service provider
I am having primary No for 15 years and sec no for...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sss, 😂😂😂
Jul 2, 2025
Jul 2, 2025
This thread was updated on Jul 2, 2025
Report
Copy

To get my refund of my recharge which is not activate

I recharge from phone pe on my number and the recharge plan was successful but the recharge plan was not available on my number and my money was deducted...
Helpful
Found this helpful?
Write a comment
Report
Copy
Respected Sir/Madam,

We are regular Airtel users from Village - Athkoni, PO+PS - Hiramma, District - Sheohar, and have been using Airtel services for the last 8–10 years. Recently, a new tower was installed in our area, but since then, the network is not working properly.

The signal often disappears for 30–40 minutes at a time, which is causing serious inconvenience. It is affecting:

Mobile...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gkamineni
from Hyderabad, Andhra Pradesh
Jun 24, 2025
Resolved
Report
Copy
Resolved

Bills generated for 2 months when the broadband connection was placed in safe custody (Paused)

This is regarding the careless attitude of Airtel customer care who have not been able to resolve an issue from May 2025 onwards.

This issue is regarding my broadband connection : [protected]_ap

I had called customer care twice on April 16th 2025 to place the broadband connection in safe custody (pausing the broadband service) and I was given confirmation by both the customer care agents that the broadband...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh_sree
Jun 19, 2025
Jun 19, 2025
This thread was updated on Jun 19, 2025
Report
Copy

Recharged and benefits not added

Recharged data rs211 and recharged successfully msg received but cannot use data, checked in Airtel app and benefits not reflected...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vikaskd12
from Gurugram, Haryana
Jun 18, 2025
Report
Copy

Receiving promotional messages after activating DND

Fed up of blocking fraudulent and promotional messages from various fraudulent companies like Taj Rummy, etc for years.

Screenshots are provided below.

DND Service doesn't work. Neither those chatbots understands our queries nor there is an option to contact real customer support.

I will file a legal complaint for Mentally Harassing a Human and Failure to protect personal data if these fraudulent...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
massisenergy
from Uluberia, West Bengal
Jun 14, 2025
Resolved
Report
Copy
Resolved

Giving less than promised on validity days

Address: Bengaluru

Recharged with ₹249/- on 13th June, validity should be till 11th July as it says 28 days. But it shows that it will expire on 6th July!!!...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
CoalRock8642
from Bhopal, Madhya Pradesh
Jun 10, 2025
Report
Copy

Address: India
Website: www.airtel.in

I live in Bhopal, and I have installed Airtel Xstream Fibre about a month back,
But from 8/Jun/2025 service stopped and not even working 10/June/2025 (today). I have paid for 3 months 2500 INR,

In short, i paid 54.79 INR to 59.67 INR for nothing.

I also suspect Airtel trying this as scalping method.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RAJKUMAR JOSEPH
    Jun 9, 2025
    Jun 10, 2025
    This thread was updated on Jun 10, 2025
    Report
    Copy

    International Roaming Charges - Billed Twice

    I activated international roaming during my travel to Srilanka between 13th to 20th May, but I find the generated invoice - billed two times.
    Also, there is no facility available to raise such concern...even the Airtel App that is installed on my smartphone

    Rajkumar
    +91 [protected]...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    L
    livepriyanka09
    from Faridabad, Haryana
    Jun 9, 2025
    Report
    Copy

    Frequent call drops happening

    Address: Manav Rachna International Institute of Research and Studies

    I am experiencing frequent call drops, connectivity issues in the Airtel network that I have switched 2 months back. Even whatsapp calls are dropping and there is delay in messaging service on whatsapp as well....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Antonypaul8
    Jun 7, 2025
    Report
    Copy

    Address: Banglore

    I do every month recharge regarding the 299 mobile. Last month my validity over by 30 th may. Then i recharge my mobile for 249 and offer valid is 28 days i done recharge today but they giving validity up to 30th June. Making fraud activities. And one more thing like vodafone never carried the internet data for NXT in Airtel. They cheating in this also.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RamsV
      from Salem, Tamil Nadu
      Jun 7, 2025
      Jun 10, 2025
      This thread was updated on Jun 10, 2025
      Report
      Copy

      Talktime scam

      I recharged a few months back on my prepaid airtel connection Rs.550 for talktime.
      Later I realised its totally a scam. Subsequent recharges never offered a simple validity extension. I was forced to buy a "unlimited calls + 1.5 gb/day" deals only. When I buy this, where is the need for using up the talk time? So I was looking for options to use this talk time balance for my next recharge. The payment options didnt include...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Address: GCMMf Ltd, IB 197, Sector III, Saltlake

      In spite of several complaint logged with Airtel we are not getting proper response and not even the escalation matrix from Airtel.

      For last 4 Days the Broadband service we have hired from Airtel is not working and everyday based on our query they are generating a service request No with a ground level field Engineer Name and Number who is basically not able to provide the support because of some other issue and as a result...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      H
      HyderA
      from Hyderabad, Andhra Pradesh
      May 29, 2025
      May 29, 2025
      This thread was updated on May 29, 2025
      Report
      Copy

      Airtel pole - removal request/complaints raised

      Hi,

      I have a property which is undergoing reconstruction.

      And we need to change the entrance to the property and there we have two poles
      1. Electricity pole
      2. Airtel Pole

      We have raised the concern with the Electricity Board, and they have agreed to move the pole.

      Now we are facing issue with Airtel

      I have visited the Customer Support Store in...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      9
      9989768187
      from Hyderabad, Andhra Pradesh
      May 25, 2025
      May 27, 2025
      This thread was updated on May 27, 2025
      Report
      Copy

      9989718187 (Pre-paid) | number re-activated | existing pack not showing up

      Address: Hyderabad

      I am Kalyan Viswanath Thumu, having an Airtel Prepaid connection with mobile @ [protected] for more than 18 years. Recently, my number got deactivated suddenly on[protected]. I received alerts just 3 working days in advance and even not received any communication on the deactivation date. This is really pathetic from Airtel. I did a recharge of 3599 on[protected] with 365 days validity (Valid till[protected]. How can a number be deactivated...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy