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Airtel Complaints & Reviews

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Last updated May 21, 2024
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Airtel reviews & complaints page 5

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K
krupapavani
Dec 22, 2023
Mar 11, 2024
This thread was updated on Mar 11, 2024
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Main Balance deducted towards incoming/outgoing call

My name is pavani and I'm using Airtel for few years now. I'm staying in Qatar. On 17.12.2023 as I'm not able to receive OTP I recharged with Rs.500/- towards main balance. I came to India on 22.12.2023 and when I checked for main balance it's showing Rs.191/-. I contacted customer care they informed that I made/ received an call from India on 20.12.2023 at 7pm and Rs.396/- is deducted.

It's completely wrong and disappointing...
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D
Danish8321
from Muzaffarpur, Bihar
Dec 22, 2023
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Refund amount not credited to my bank account since 2 month

I have done recharge on 14th of October 2023 of amount Rs.2907 of 799 broadband pack for 3 months. After 1 month they suspended my broadband services stating payment is due, on contacting airtel customer care they said that they refunded/reversed the amount on 24th of October but till date I haven't received the amount. On asking the customer care for the same they are not willing to accept that the amount is not refunded back to me despite...
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nagaraju.palepogu
from Chilakaluripet, Andhra Pradesh
Dec 21, 2023
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Broadband Fiber

Address:Flat no 16, udyog vihar phase IV, gurgaon, Haryana ,122015

Hi sir
This is Nagaraju Palepogu from CHILAKALURIPET, PALNADU District, Andhra Pradesh 522616,
Iam purchased Airtel Broadband Fiber Internet service on 06/11/2023
Fiber I'd:[protected], 40Mbps Plan 6 Months,
Download speed very slow 800kb or 1mbps, not increasing, iam raise complaint many times but issue wasn't resolved,
Finally Cancel request done on 23/11/2023 raised, Approval done on 29/11/2023,...
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G
gauravpathak0885
Dec 19, 2023
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Addon Channel not removed

Airtel Added 5 Channels in My DTH connection ID [protected]

281 - Star Sports 1 Hindi
293 - Sports 18 - 1
294 - Sports 18-1 HD
278 - Star Sports 1 HD
109 - Zee TV HD

After Multiple request these channels are still not removed from my account. Either the airtel provide the charge waive off or i have to forcely complaint to the Consumer forum...
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G
Guddura.raj8
Dec 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam with customer

Address:आदर्श ग्राम रोड न १ मुजफ्फरपुर बिहार पिन ८४२००३

मैं एयरटेल एक्स्ट्रीम फ़ाइबर पिछले अगस्त २०२३ से सितंबर २०२३ तक प्रयोग किया एवं उसके बाद प्रयोग करना बंद कर दिया जब एयरटेल द्वारा फ़ाइबर इनस्टॉल किया गया था तो कहा गया था...
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Guddura.raj8
Dec 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary bill send by airtel

Address:Aadarsh gram road no 1 Muzzafarpur Bihar 842003

I’m not using airtel Xtream Fiber from September 2023 but every months airtel send me an unnecessary bill and irritating every time to make me a call....
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Guddura.raj8
Dec 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary bill sending

Address:Aadarsh gram road no. 1 near Reyansh hospital Muzzafarpur Bihar 842003

Not even using internet to airtel Xtream Fiber from September but bill is generated every months it’s a mentally harassment from airtel....
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K
kanispring
from Hyderabad, Telangana
Dec 14, 2023
Dec 28, 2023
This thread was updated on Dec 28, 2023
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Postpaid connection Wront info by Airtel Showroom and Customer care no response for the issue

Address:chennai

Help -- Chat Now - Lang -- Action - Post to Pre - 6Digit OTP

I was exhausted from explaining my issue to each and everyone every day to solve. This is the very very very worst service I ever faced. Since the issue started last week I called Airtel and explained my issue for around 1 hour In the final they simply said would arrange a callback for the issue. Even yesterday I spoke with Nisha Shankari around 2.30 hrs and...
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Danish8321
from Muzaffarpur, Bihar
Dec 14, 2023
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Broadband issue payment issue

After doing the payment of Rs 2907.95 on 14th of october for 3 months of 799 plan my airtel broadband still not updated and after contacting Airtel customer care they said that payment is reversed on 24th of October which I haven't received and top of that my connection is also suspended...
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S
Sandilya Manyam
from Bengaluru, Karnataka
Dec 13, 2023
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About Unlimited 5G data

Address:New Delhi

As per the recharge packages of Airtel they promise me to give unlimited 5g data where there is an access to 5G network but they are not giving me the unlimited data as they promised despite of getting 5G access and having all the requirements needed for 5g network...
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R
Rajkiran Shetty
Dec 13, 2023
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Dth not working but subscription reduced

The dth complaint for unable to view any channels pending with Airtel customer care. Calling customer care only given assurance that it will be resolved soon but no techie visited site . One month over and complaint still unresolved but dth subscription has reduced to zero. When I have not used the subscription and complaint pending on Airtel side how they can reduce the subscription....
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dipuna81
from Paradip, Odisha
Dec 13, 2023
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Internet speed low when recharge with year plan

Address:Airtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram – 122015, India Tel. No.: +91-124-4222222 Fax No.: +91-124-4248063

Very bad Speed of internet when recharge with a 365days plan, and also Airtel offers unlimited 5G data to his Costumer but after daily data limit over it internet speed goes to 2g data network, it is a bad habit to fool costumers...
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dipuna81
from Paradip, Odisha
Dec 13, 2023
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Unlimited 5G data

Address:Airtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram – 122015, India Tel. No.: +91-124-4222222 Fax No.: +91-124-4248063

Airtel offers unlimited 5G data to his costumers after daily limit was over, I recharged 2999 pack for 365days. But I saw the internet speed was very low after daily data over.
I think Airtel fools us and also I lost my 3000 rupees. Please help me and also every Indian of Airtel fraud...
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A
Abhishek Shekhar123
from Bengaluru, Karnataka
Dec 8, 2023
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Not refunding my amount

The most fraud company ever seen. I am waiting for my refund. They told they have initiated my money on 27th November, it's been more than 10 working days, still i didn't get my refund. Now they are not responding my emails and customer service are useless where they are not even responding properly. This case is related to customer harrassment.
Worst broadband connection...
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Address:Mittal Infocom Pvt Ltd, Office no 345, Brahma Boulevard Sadhu Vaswani Chowk Pune 411001

Subject: Request for Network Booster Due to Network Issues

Dear Airtel Support Team,

I hope this message finds you well. We are writing to bring to your attention persistent network issues faced at our office address, Mittal Infocom Pvt Ltd, Office No. 345, Brahma Boulevard, Sadhu Vaswani Chowk, Pune 411001.

The current network performance is severely impacting our work, causing disruptions and...
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J
Jack2423
Dec 4, 2023
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Internet Not working - Data Not Working

Address:Neota, Rajasthan, 302029

Date of Incident - Since 30th Nov'23
Client number - 7042xxxxxx
Description - Data not working since 30th Nov'23. Rasied complaint via IVR. Time alloted for resolution is 18th Dec'23. Been 5 days, still facing same issue. Called care, talked to 5 people, no help at all, all receiting same story.
That one can check on one's end.
Desirable Resolution - First need my data to work properly, second need refund for no....
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S
SuhasChristy
Dec 4, 2023
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Airtel phone number deactivated

I have been using Airtel connection for last 10 years. I have been using the number actively and i keep recharging it regularly.

On 28th Nov 2023 I received a message to submit the fresh set of documents otherwise will be disconnected as of 28th Nov 2023 which is on the same day. It does not provide any sufficient time to react. They deactivated the number the next day.

I am outside the country for work and will...
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Address:New Delhi

Last week I ordered an Airtel prepaid SIM for my father.

Your delivery man brought it to our flat in R.K. Puram, New Delhi, on Friday 24th Nov. 2023.

The delivery man came around 12.00 noon and did his paperwork, I chose a new number, and paid him Rs 300 plus a Rs 50 tip for doing the work. He said the SIM would be activated shortly.

A few hours later, I put the new SIM into the phone and checked...
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R
Ravi_26
from BHOPAL, Madhya Pradesh
Dec 2, 2023
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Forcing to opt for Postpaid Services

Address:338, SANJEEV NAGAR, NEVRI. NEW JAIL ROAD
Website:www.airtel.in

Respected sir,
I am Ravi Prakash Tiwari and I had an Airtel Prepaid connection ([protected]), this complaint is regarding misleading the customer and delaying services for forcing to opt for Postpaid connection.

One day I have seen an offer in my airtel thanks app that I can get 2 postpaid connections in just 499 Rs, I have opted for that offer and submitted my OTP, my connection got converted within 12 hours and I was...
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Y
YASH RANJAN KUMAR
Dec 2, 2023
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"Unutilized Airtel WIFI Service Continues to Generate Bills"

Address:501 /G17B/fourth floor

Subject: Unjustified Billing for Unused Airtel WiFi Service

Dear Airtel Customer Service,

I am writing to express my concern regarding the recent bill I received for my Airtel WiFi service. Despite not using the WiFi for the past month, I was surprised to find that a bill had been generated for this period.

I had previously requested a technician to visit and address the issue, but unfortunately,...
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