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Updated: Mar 27, 2025
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G
Ganesan24
May 31, 2024
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I have recharged my pre paid number [protected] on 29th May for Rs.2900 which is acknowledged by their customer care. But still my calls were not going through. They repeatedly said your pack is expired and asked me to recharge. Out of desperation I have recharged again for Rs. 299 which is acknowledged. What happened to my recharge of Rs. 2900. Please help.
Airtel customer support has been notified about the posted complaint.
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    techguy_2024
    May 29, 2024
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    My airtel prepaid (karnataka) does not connect to bsnl landline numbers in kerala. Call just does not connect. This is happening for the past few months

    Tried calling customer care multiple time, but to no avail. Customer care is pathetic and instead of creating a ticket, they just say someone will call back and address my issue. I have called customer care 5-6 times now, but no help. They are not able to talk properly as well and disconnects while having the conversation.

    pls help here
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      M
      Maddy_1987
      from Hyderabad, Andhra Pradesh
      May 29, 2024
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      Airtel broadband connection is not installed ontime

      Address: Bharti Airtel Ltd, Plot No. 16, Udyog Vihar Phase - IV, Gurgaon, Haryana. 122 015 GSTN: 06AAACB2894G1ZR

      I am writing to express my dissatisfaction with the service I have experienced regarding my Airtel broadband connection. I registered for a three-month plan and completed the payment on May 22, 2024, at 6:30 PM (Payment Receipt No.[protected], Order ID: 21-[protected]).

      Since making the payment, no technician has shown up for the installation. Appointments have been repeatedly rescheduled, and the technicians have...
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      G
      gaganmitruka
      from Hanumangarh, Rajasthan
      May 25, 2024
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      Not closing broadband connection

      I am trying to get my wifi connection[protected] closed as I will be shifting to other locations and after talking and wasting 1 hour of time they are not ready to close the connection....
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      R
      RahulPrajapati.
      May 25, 2024
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      accidentally recharged wrong number, help

      Address: Bhopal

      I accidentally recharged a wrong number through Phone Pe app.
      Phone pe support didnt help much but provided Airtel Reference number
      Reference number : [protected]
      I tried to reverse the transaction by sending WRR message on 51619 but it returned with response "No such keyword found. Please try again with correct Keyword. Thank You."
      Tried contacting on email but receipent email is full and cannot accept mail....
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      M
      Manikan3
      from Chennai, Tamil Nadu
      May 22, 2024
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      "You are not allowed to make phone calls to this number. " recorded message am receiving.

      Banking sms not receiving- bank side saying sms has been sent from their end.

      E-sim iphone. Airtel app and in person visit to store not helpful. Not sure which email address to contact further more. If possible help.
      Airtel customer support has been notified about the posted complaint.
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        S
        Shivam100
        from Kolkata, West Bengal
        May 21, 2024
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        Address: Kolkata

        I want to raise dispute against upi transaction but this is continously denied to given me dispute form or any other alternative way to against this fraudulent upi transaction.

        This bank is helping fraud.
        Request rbi to look at this illegal activities of this bank.
        This bank is not following rbi rules
        Airtel customer support has been notified about the posted complaint.
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          C
          Chandrashekar Srinivasa Murthy
          May 21, 2024
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          Resolved

          unresolved broadband internet issue since may 18, 2024

          Address: #6, 2nd Cross, Om Shivashakti Nagar, Chunchaghatta Main Road, Konanakunte Post Uttarahalli Hobli Bangalore South

          Hi there,

          My name is Chandra Shekar S., and I have been a loyal Airtel customer for the past 9 years for mobile services and 1 year for broadband services. I am writing to bring to your urgent attention an unresolved broadband internet issue that I have been facing since May 18, 2024.

          My details are as follows:
          - DSL Number: [protected]_wifi
          - Landline Number: [protected]
          - Account Number:...
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          S
          ShaluJhajra
          from GURUGRAM, Haryana
          May 19, 2024
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          airtel broadband (airtel black id - 10101013856664) closing of broad band and conversion of postpaid number to prepaid

          I have been using Airtel broadband (Airtel Black ID - [protected] )
          My internet is not working from last two days. It has been more than 24 hr issue has not been resolved. Even after calling customer care, three time I am not getting any possible resolution and my internet services do not get resumed. I want to close the account and have paid 586 Rs (Payment receipt number[protected] and order number[protected])...
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          I
          Immanuel solomon b
          from Chennai, Tamil Nadu
          May 16, 2024
          May 20, 2024
          This thread was updated on May 20, 2024
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          Broadband not working more than 5 days and no response

          Address: Airtel broadband worst service

          I am writing to express my deep dissatisfaction with the ongoing issue regarding my broadband service, which has been non-functional for the past five days. Despite numerous reminders and follow-ups, there has been no effort from their side to resolve this problem.

          This prolonged outage has significantly impacted my ability to work, and I have had to incur additional costs for mobile internet to meet my daily needs. This situation...
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          D
          Deeshith Jain P
          May 16, 2024
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          Not getting the 5G network coverage at my area.

          We are not getting the stable 5G network in our area. Yet a times, getting the 4G connection itself is a challenging.

          I am here complaining on company "Airtel" about the network disturbances. As per their commercial advertisement, they should be providing the good network coverage even in forest areas but unfortunately, their network is not even reaching till our apartment in Dasanpura, Bengaluru 562123....
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          S
          Surya selvan
          May 15, 2024
          May 16, 2024
          This thread was updated on May 16, 2024
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          Need Wrong number recharge reversal

          Did recharge on wrong number, need it to reverse to valid number...
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          M
          mahesh.nukarapu
          from machilipatnam, Andhra Pradesh
          May 10, 2024
          May 10, 2024
          This thread was updated on May 10, 2024
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          Address: No 16-486, Valanthapalem, Machilipatnam 521001

          Iam using airtel fastag for my four wheeler AP16CS8033 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

          Mahesh N
          Cell No [protected]
          Airtel customer support has been notified about the posted complaint.
          May 10, 2024
          Updated by mahesh.nukarapu           Wrongly posted vehicle No. Please treat vehicle no as AP16CS5688.

          Iam using airtel fastag for my four wheeler AP16CS5688 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

          Mahesh N
          Cell No [protected]
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            V
            vinodprajapati6378
            from Jaipur, Rajasthan
            May 9, 2024
            May 9, 2024
            This thread was updated on May 9, 2024
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            Airtel mitra lapu suspended

            Address: 230 manglam enclve vijaypura nanosar jhotwara

            Hi my airtel mitra lapu suspende please chek and unsuspend my airtel mitra lapu ...lapu number/[protected]...shop name/shivani telecom...
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            C
            CHAITANYA AVASARALA
            May 9, 2024
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            Unfair and fake International roaming bill

            All fake International roaming bills for non usage too. Mobile clearly says no usage and the Airtel says lot o[censored]sage. In last one year, they charged 34909 rs from me...
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            R
            Rajnish12345
            May 8, 2024
            May 8, 2024
            This thread was updated on May 8, 2024
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            I have done recharge of RS 666 accidently on [protected] through CRED mobile app.
            I talked with airtel, and cred both refuse to refund or transfer in my original number.
            Kindly help me to getting refund or recharge on my original number [protected].
            this happened because that number was saved in my mobile by same name
            Airtel customer support has been notified about the posted complaint.
            May 08, 2024
            Updated by Rajnish12345             Transction id of recharge is :- PU014129WX85QXUJ6410
            order id :- YX2456XD8L4R
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              P
              pudrrr
              May 2, 2024
              May 7, 2024
              This thread was updated on May 7, 2024
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              Unable to receive SMS since over a month

              Address: GOA

              Airtel has blocked my incoming SMS functionality. Since submitting a Mobile Number Portability (MNP) request, I have been unable to receive any SMS messages. Additionally, I did not receive the MNP porting code. Subsequently, I decided to continue using Airtel as my service provider. However, since that time, I have been unable to receive SMS messages from any phone number, including one-time passwords (OTPs) and personal messages. I am deeply...
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              H
              hapiedreams
              May 2, 2024
              Resolved
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              Resolved

              Airtel DTH fraud

              Address: Airtel.com

              2023 April i brought Airtel black plan with broadband and DTH.
              Today may 1st just one year completed and the dth set of box make a problem .
              I make a complaint I got a technician visit and the person said that it's a software issue. It is the device and they are giving a replacement. Yas me to pay 600 rupees since my box one year warranty period has been expired. I don't understand how come this happen exactly on the next month...
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              P
              Panoti
              from Bolpur, West Bengal
              Apr 22, 2024
              Apr 22, 2024
              This thread was updated on Apr 22, 2024
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              Address: MOHIDAPUR, Binuria, Bolpur, birbhum, west Bengal, India, 731236.

              Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
              People living in nearby houses will have to suffer a lot,
              The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
              If you don't stop working immediately, you will face many problems.

              We have attached the receipt copy of the application to this complaint.
              Airtel customer support has been notified about the posted complaint.
              Apr 22, 2024
              Updated by Panoti               Respected sir / madam,

              Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
              People living in nearby houses will have to suffer a lot,
              The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
              If you don't stop working immediately, you will face many problems.

              We have attached the receipt copy of the application to this complaint.
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                A
                Avinash Nadh
                Apr 22, 2024
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                unnecessary bill generation and not giving exit

                Address: Vizag, Viman nagar

                I have purchased airtel black - Broadband + DTH connection. I purchase plan for 3 months. Since im dissatisfied with the service, I asked for service disconnection. Since then im struggling to disconnect the service. They are billing for 2 months which i have not used. I talked with multiple agents but give no resolution. Im stressed in explaining to people about the issue. Every single day these people call and ask me to pay the bill. But...
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                same thing is happening with me they are still taking money
                LA
                lakshnath

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