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Airtel Complaints & Reviews

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Last updated May 21, 2024
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Airtel reviews & complaints page 9

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S
Sayali Rohokale
Oct 11, 2023
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No WI-FI connection/installation after 5days of payment

I had made payment of 3532/- on 6th October, 2023 for Airtel Xtream fiber connection. Team has informed me about the installation appointment on the same day but because of some power issue my Wi-Fi connection is still not installed at my place. I am extremely disappointed with your service. I want to cancel this service and need refund....
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Deevanshu Aggarwal
Oct 10, 2023
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Fiber installation not done properly

Your installer has provided such a worst service. He did not installed the router correctly and he is not picking up the call now. His number is[protected]. What type of service is this. Now I am facing frequent disconnections and in your Airtel thanks such a worst chat bot is present for which I think you guys should not have implemented in first place....
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R
reachoutarjun
from Hyderabad, Telangana
Oct 6, 2023
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Airtel Xstream Fiber Deactivated - Refund not processed

My Airtel Xstream Fiber connection with account no [protected] was deactivated on 05/08/2023. The refund amount of 3385.55 was promised to be processed within 45 days. I am yet to receive the refund. When i call Airtel customer support, everytime they say the issue will be resolved within 24 hours and nothing happens. I am tired of calling them again and again. Looking for a resolution for my issue....
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R
rana1992s
from New Delhi, Delhi
Oct 6, 2023
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Payment done for electricity Bill by Airtel app but has not gone through

On 2nd Oct'23 I made a payment to my electricity bill to BSES Rajdhani from an Airtel application by using my Airtel Axis bank Credit Card. To which while processing the request I received a display message that as soon as the payment is done I will get a message. But I never got the message nor I can see anywhere the transaction I made from the app. I check in my credit card report and I can see the transaction is successful to Airtel but...
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K
k.deepak sai
from Ramanathapuram, Tamil Nadu
Oct 6, 2023
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Facing signal problem

I have facing a network problem in last 7 years, first year I use on 3g handset and then customer care saying to change the 4g handset. Then I will change the 4g handset again this I am facing. Aug 18, 2023 raise a complaint in airtel customer care to end of the date September 5, 2023, yohr compliant will close, then not issue will come. after September 5 2023 compliant not closed, I asking customer care not closing your compliant, still...
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Neelamk531
from Mumbai, Maharashtra
Oct 6, 2023
Oct 9, 2023
This thread was updated on Oct 9, 2023
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DtH service not working

Address:Karnataka

Paying every month for Airtel but the digital tv service is not working since 3rd Oct 2023. When I'm asking them to disconnect the service they are telling me to pay 400 to them. Why would anyone pay for a service which is not working? Pls sue the company for this.Attached proof of my bill paid....
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M
Murtaza Agaz
Oct 5, 2023
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Airtel Fibre Broadband

Address:G-1, Fateh Ali Comlex, Malipura, Peergate Area, Bhopal (M.P)

Hello

I am writing to express my deep concern regarding the continuous issues with my Airtel Fiber Broadband connection. For the past two days, the service has been completely down, and throughout the month, I've faced frequent disconnections.

As a work-from-home employee, a stable internet connection is vital for my productivity. I kindly request immediate assistance to resolve these ongoing problems to ensure...
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Prince Eshaan
from Pune, Maharashtra
Oct 4, 2023
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Airtel Broadband connection shifting - Unresolved complaint

I am writing this email expressing my dissatisfaction with the airtel service lately. I've always advocated for Airtel products but the recent ongoing unresolved experience has changed my perspective. Below are the details and highlights of my complaint:

Broadband ID[protected]_wifi
Ticket ID: [protected]

Request - I placed a request for shifting broadband connection from Ahmedabad to Pune on 25th...
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G
GCSkumar
from Chennai, Tamil Nadu
Oct 3, 2023
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Mobile Number Spoofed - Reg

Hi Team,

My mobile number looks like spoofing. Some strangers called and said now you have called to me. Daily its repeated. Due to that i have black all strangers call. Some time some important calls are blocked. This number is recorded in many places, aadhar card, bank accounts etc... Could you please check and advice, because i have used this number over 6 years....
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Kusumlata 833
from Godda, Jharkhand
Oct 2, 2023
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Regarding cross connection of calls

I am facing the cross connection issues while making calls. When I call to my friends and family members it connects with any other strange person. And sometimes i can hear the conversation of other two people but my voice is not audible to them.
This is very concerning issue toward the privacy and personal space.
Kindly resolve the issue otherwise I will need to switch my network....
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Omlata Chopra
Oct 1, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
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FaceTime/IMessage activation unsuccessful

Address:E-909, Dream Heritage, Near L P Savani School, Canal Road ,Vesu

I have been an airtel customer since the last 4-5 years and activating FaceTime and iMessage after a reset on the iPhone has always been difficult and time taking. This time though, the process is stuck on ‘waiting for activation’ step. I have spoken to Apple support and all the settings on my phone are fine. I have tried doing this 3-4 time over the past couple of weeks without any progress. I request you to resolve this issue ASAP....
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V
Vinay829
Oct 1, 2023
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Can't Open Airtel Bank Account

I'm having trouble creating an Airtel Bank account online because I keep getting an error message that says, "Data not found." I've checked everything, and it's correct. I need Airtel Bank to fix this quickly so I can finish making my account. Thanks....
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V
veka
from Tirunelveli, Tamil Nadu
Sep 30, 2023
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Installation of mobile tower in residential area no distance from house

Warm greetings,
Sir, we are living in Nambi Nagar, Rediyarpatti Panchayat, Palayamkottai, ?Tirunelveli District, tamilnadu -627007. The work of constructing a cell phone tower is going on among our residential houses around Nambi Nagar. In this regard, the mobile tower is being erected without obtaining any permission from the district head. When asked to contact the Redyarpatti panchayat, it was informed that they did not give any...
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G
Goldy2663
Sep 28, 2023
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Mobile Phone Roaming Charges/ Plan

Hi,

I switched over from pre-paid mobile to Post paid mobile in August 2023. The basic plan was INR 399 plus tax per month.

However I have received a bill of INR 4300 that mentions I am on a higher charge plan of international daily roaming INR 649 per day.
My Airtel App does not mention this at all and reflects it as INR 399 infinity family plan.
I live in the UK, have mobile data switched off...
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Karanthebuilder
from Nagpur urban, Maharashtra
Sep 27, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel telecom company not separating my child connection from family plan

Address:Flat 202, omsai nagar, zingabai takli, nagpur

I am karan aggarwal mobile number:- [protected]
Complaint token id :[protected]
I have Airtel's family plan. In which a number is added on along with my mobile number. Rs 599 per month with GST 18% whose entire bill was paid on 21st September at 10:21 am. There was no due due.
Before that on 17th September at 1:53 am I applied to separate my add on mobile number through Airtel app. And the time to remove was shown...
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Yuvraj Kamatkar
Sep 27, 2023
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Not getting DTH connection

Dear Team,

I have been patiently waiting for fifteen days now to receive my DTH connection, but unfortunately, Airtel team has not been successful in delivering the product or providing any updates or resolutions. It appears to be a system glitch that your team has been unable to identify and rectify.

I have repeatedly requested the customer care executive for a communication reference number, but they have...
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sudeep gujar
Sep 26, 2023
Sep 26, 2023
This thread was updated on Sep 26, 2023
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Internet is not working because wire cut but Airtel Fiber is not repaired

Address:430 Satellite junction Dewas Naka Indore MP

Airtel fibre connection hemere pass aur yeh log internet shi nhi kr rhe he me preshaan ho rha hu pichle 48 hours se so aap jo kuch bhi kr sakte he kre kyuki customer care bs duration time bdhate jate he fir bhi kam nhi ho ta mere pesa barbadh ho rha aur koi permanented solution aur na hi koi contact number provide krte he costomer care pe bat kro bolte rhte he me pls solve this issue urgent nhi toh connection close kr doh

Thankyoubr...
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Airtel Fiber Application No :- [protected]
Ticket Number :- 41-[protected]
Connection name :- Antony Fantin B
City:- Chennai

I have made payment to get connection for my New House in Thoripakkam
600 096, Chennai.

Initially as soon as enquire was placed sales person visited the site and said connection is available on assurance of the same I have placed the order.
br...
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U
Uma125
from Chennai, Tamil Nadu
Sep 25, 2023
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Refund issue on broadband connection

I disconnected my Airtel broadband connection 2 months ago. I was calling for customer care for refund. No use till date. I couldn't connect them, when I checked with their agency outlet. They are saying no such refund option after broadband disconnections.
I disconnected my account but my money is with them.
When I asked for new connection they where asking me to deposit some amount and told that the amount will be refunded...
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S
srinupyla
from Visakhapatnam, Andhra Pradesh
Sep 25, 2023
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Recharge plan is not activated.

Address:Madhuravada

I recharged my Airtel number [protected] with Rs 181/- (1Gb / day for 30 Days) with Airtel Prepaid Reference ID[protected] on[protected]. But it is not activated yet. Hence, request you to resolve the issue and do needful....
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