Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 391

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 600090

I fixed an appointment online and personally went on 22 jan 2020 to the local airtel shop as instructed and handed over a request to terminate my father's landline/broadband account. This is because he has passed away and i do not live in chennai and so have no reason to continue with the connection. After accepting my request and charging me for the pending bill, i was assured that it would be done within 4 days to a week.
I have...

Helpful

Found this helpful?

Write a comment

Address: South Andaman, Andaman and Nicobar Islands, 744103

Since months i am getting continuous calls from a number that is [protected]. Whenever i receive the call, the caller does not speak but surrounding noise is clear. It means someone intentionally is trying to disturb me. It is just annoying to get so many calls. When i call the number to know who actually is doing this, that time i am blocked. Overall, it says that whenever caller wishes he or she unblocks me and then calls....

Helpful

Found this helpful?

Address: BASAI SAMANTA, Dholpur, Rajasthan, 328030

I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon...

Helpful

Found this helpful?

Write a comment

Address: 491001

Website: Airtel

This is the complaint against airtel service. Continuosly i am calling the customer care to activate missed call alert on my number and they everytime tell to wait for the message but instead of activating they tell to wait for the message and it's been a month waiting for the activation message but there is no response. What's the problem?
Kindly resolve it as soon as possible as i am facing difficulty....

Helpful

1 other people found this review helpful

1 found this helpful

Address: Bangalore, Karnataka

It's been 3 weeks since the day i started complaining about the services that i am not being able to use volte on my phone...
Ive already tried a different airtel sim card in my phone volte works just fine.
The customer service isn't really helping me out in this. I have raised a complaint on this and for some reason it's kept on hold.
Please look into the issue and get it rectified soon....

+3 photos

Helpful

Found this helpful?

Address: 509001

I have 1 day left for my unlimited pack and i recharged one day before and this service is counting the recharge on the same day i recharged, still my pack is left for 1 day.. They are not even providing there customer service... No customer service available.. They don't even provide network properly... Calls get disconnected while speaking and internet is the worst to use...

Helpful

Found this helpful?

Write a comment

Address: F-220, Riico industrial area, Near dev petrol pump, 307026

Today, at 2.30 p. M, three gb of 48 rupees was made on net mobile no. [protected]. Did not use the net and in a short time three gb net flew. And the net balance is telling 0. Where did it go? And on the unlimited local, atd, and roaming same network of rs 598 and an 84-day package with 1.5 gb daily data 100 messages, the net is flown through the morning without use. Where does he go? Does this airtel company also steal the net? Everyday we...

Helpful

Found this helpful?

Write a comment

Address: 001, SSN, CAMBRIDGE GARDEN, 5TH CROSS, KODIGEHALLI MAIN ROAD, 560036

I am using Airtel since 2009. Since 2013 I am regularly complaining Airtel to rectify the signal issue in my area hear Ayappa Nagar, K R Puram. Several time customer care executives had taken my complain and given me reference number, but post that no action on these issue. Today I called airtel customer care and complain the same, but funny part still they are telling me the same scripted answer, they are working and they will rectify soon....

Helpful

Found this helpful?

Write a comment

Address: N-15/105A sudamapur, Varanasi, Varanasi, Uttar Pradesh

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account of rs. 49 and rs. 49 (Two times).
Thanking you,
Your's sincerely,
Ashwani kumar sonker...

Helpful

Found this helpful?

Write a comment

Address: 560045

I am using airtel service and i am unable to use xstream app now!! I have re-charged my no on 11 feb 2020, but still getting messages to recharge, even after 3 days!! I have called up customer care and spoke to zisha who claims to be floor supervisor! She refused to take complaint and claimed that she has resolved the issue!! I am attaching the screenshot of the error i am getting!! How can issue be fixed, if i m still getting the error?...

Helpful

Found this helpful?

Write a comment

Address: Ahmedabad, Gujarat, 380015

Website: Www.airtel.in

I have been facing call drop and poor data speed (E instead of 4g). Thus complained in airtel customer care on[protected]. They told to resolve it before[protected], but now they are telling to wait for 2 months.
I am using airtel postpaid and complaint number is attached herewith. This problem is for the location in mega city ahmedabad.

So the only thing left out is mnp now, but i have heard many issues while moving...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Btm, Bangalore, Karnataka, 560029

Hi team,

I am unable to call on tollfree numbers like
1100 /[protected], from last 3 months,
I did recharge of rs.600 unlimited pack still it is not working,
I tried with other airtel numbers also still facing the same issue.
I tried from other locations like andhra and karnataka still unable to call the same tollfree numbers.
I am able to call the same contacts from jio network, br...

Helpful

Found this helpful?

Write a comment

Sir i complain for close the airtel money account [protected].
Complaint reference no. 5038800
And they message me case resolved but case not resolved yet bcoz i'm open a payments bank account another number with this aadhar number whose number with [protected] airtel money wallet but when i'm going to airtel express to open a new payment account [protected] they said me this aadhar number also exist one account.
I am contact...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Jaipur, Rajasthan, 302019

Hello, this is to inform you that i posted a query regarding airtel fiber net on airtel website and got response from sales executive [mobile number - [protected]] who came to my house in jaipur (302019) on 11th feb 2020 regarding connection and informed me fiber is available in my area and then he completed all the documents formalities and gave me link to pay for my plan and rental fee and after 2-3 hours 2 engineers came to my house for...

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

The issue that i have experienced was: my airtel mobile number [protected]. On my airtel app i have play velentine on in the air contast. And receive 3000 point and claim amazon and bookmyshow vocher after fill all details submitted my vocher still not received. T&c said vocher received via sms in 72 hours but today is 5 days go but stil vocher not received. Many time contact coustmer care but not solve my problem....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400053

I have recharged my mobile number [protected] through net banking for rs. 399 on 12th feb 2020 and received an sms with transaction reference no. Srstx359019 of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Even im unable to connect with your customer care executive asking...

Helpful

Found this helpful?

Write a comment

Address: Srinagar, Jammu and Kashmir

Sir,
Unfortunately I am unable to use SMS service properly (on [protected]) inspite of registering many complaints against this.i submitted the first complaint on[protected] but it is still unresolved. I talked to customer care executive many times but they didn't show any positive response.
Sir I request you to resolve m this problem on Airtel number [protected]...

Helpful

Found this helpful?

Write a comment

Address: Varanasi, Uttar Pradesh

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account.
Thanking you,
Your's sincerely,
Ashwani kumar sonker
Bank name - state bank of india
Account number-[protected]
Ifsc...

Helpful

Found this helpful?

Write a comment

Address: 301019

Dear airtel
i am using your service since more than 10 yrs and from last two year i am calling your service centre to improve my data and voice quality but i am listening only a news that tower coming to my city. But neither a tower nor my complaint resolved.
where airtel launching 5G, insist to use 3G mode manually. shame on you( Add on TV highest video speed), after complaining since 2 yrs, lot of reference complaint no.generated...

Helpful

2 other people found this review helpful

2 found this helpful

Address: MAHARASHTRA, Thane, Maharashtra, 401202

Website: airtel.in

I couldn't recharge airtel number online. [ COMPLAINT/REFERENCE NO. CPONR[protected] ] after i changed my sim to prepaid from postpaid, so i had raised a complain with airtel customer care 3 months back, they assure every time it will resolved 48 hour for last 3 moths.and now I CAN'T EVEN RECHARGE MY NUMBER THROUGH A RETAILER, MY SERVICES OF INCOMING WILL BE BARED BY 13TH FEB 2020. i have been using this number for 15 years. Its very important...

Helpful

Found this helpful?

Write a comment