Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 395

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Kota, Rajasthan

You pay 400+ every month for a decent internet data and all you get is a # 1g speed internet with lag and disconnections, that's how worth it the connection is. You're better off with literally any other mobile service provider but don't get airtel. [censored]ies internet provider in rajasthan, kota.

Don't even think of getting it, they even removed the customer support so they don't have to do much work and...

Helpful

Found this helpful?

Write a comment

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [protected]
Amount — 219
Correct number — [protected]
Operator transaction id — [protected]
Upi id[protected]
Regards,
Akhil lal...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: naval base, Ernakulam, Kerala, 682004

Recharge on 31 jan 20, 11:23 pm
Via payzapp app of hdfc
Recharged num.[protected]
My num. [protected]
Recharge amount 399
Txn id :[protected]mw89qy9
Payzapp says it will be refunded by airtel then they will refund me
And airtel representatives says it will be refunded by payzapp.
Am held in middle with no solution to my query.
Ive tried calling and reaching many times...

Helpful

Found this helpful?

Write a comment

Address: 19, AMRUT SOCIETY, GUJRAT COLONY, PAUD ROAD, KOTHRUD, Pune, Maharashtra, 411038

I have ported my number on 25th jan 2020 to postpaid to prepaid, after all the process has been done they told me to do frc recharge. For frc recharge i told them and frc recharge has been failing for a few times. They told me to wait for 1 day and then recharge with the retailer. I tried to recharge my number from a retailer as well for the last 7 days but not able to do the first recharge. I contacted customer care to register complained...

Helpful

Found this helpful?

Write a comment

Address: Lank, Shamli, Uttar Pradesh, 247776

We have two airtel# [protected] and [protected]. On both number internet not working. 8gb data left on [protected]. Trying many times to call on 198 but same reply pess 0, restart phone.. Etc.
Some time they ask location region and your complain will be resolved etc our technician team working on your area you will use internet in future. Just make me fool. I am sharing screenshot of 8gb data proof. Kindly resolve my issue asap.
Thanksbr...

Helpful

Found this helpful?

Write a comment

Address: 141012

Website: EMAIL ID: [email protected]

I had applied for fastag at airtel bank on 29/11/2019 and i received sms confirmation on 05/12/2019 that fastag for vehicle no. Pb41c0041 vide id no. 34161fa820328aa202cd6880 has been shipped and shall be delivered in 14 working days. But, it has not reached me till date. Many emails have been exchanged since then but without any fruitful result.

Then i was informed that fastag has been couriered to me through dtdc consignment...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110007

I am using my airtel sim from very long time maybe its been 4-5 years. But now it suddenly stopped working on 21 jan, 2020, it shows no signal, this is my sister's sim & she doesn't live in india now. I want to activate this sim because my bank account, paytm, & every other things are linked with this number. I went to the airtel store but they said i have to call my sister at the store but she doesn't live here anymore...

Helpful

Found this helpful?

Write a comment

The data service of airtel in my area (Pathar quearry, harihar pur) is dead slow even in a 4g network for a long time (Almost 2 months). From 5pm to 10 pm the network speed is 10-20 kb. I just want a good enough speed. They charge for 4g speed but 20 kb per second is very frustrating. I contact the customer care but the speed is still same. So i request to make them to increase the speed by increase the number of tower or by other technical...

Helpful

Found this helpful?

Write a comment

Reminder to airtel at [protected]@in. Airtel.com

It is very regret and shameful after written complaint on 27.01.2019 and subsquent reminders, neither you have recharged my above airtel number for which you have debited my account with rs.79/- nor refund rs.79/-in my airtel payment bank account.

As i have written in previous mail, rs.79/- debited from my airtel payment bank account on 26.01.2020, but my above mb. Number...

Helpful

Found this helpful?

Write a comment

Address: 460, BAsement, Sector 42, Golf Course Road, 122002

I applied for porting to port from airtel. But to my surprise am not able to make outgoing calls only. But am able to receive calls and sms. Every time i try to make a cal, the call gets disconnects with just a beep sound. I am really fed up and frustrated by repeatedly calling 121 and the airtel showroom where i took the sim. Every one says that there is a technical issue and they will escalate this issue to higher officials. I get calls...

Helpful

Found this helpful?

Write a comment

Address: 400086

Respected sir

I did recharge for 219 to get benefits of airtel xtream app but as on date not able to watch videos. Recharge date 14 jan 2020.

I have done recharge on 14th of jan 2020 to get benefits of airtel xtream app and as on today no benefits given either no refund initiated, i need my hard earned money so i can do it again and will see if it works or not... I trust airtel will do the needful or else be...

+4 photos

Helpful

Found this helpful?

Write a comment

Address: Paren gairigaon, Jaldhaka, Dist. Kalimpong, Darjeeling, West Bengal, 734503

I am from a remote village of westbengal, which is called jaldhaka hydel project. Airtel is the only private network service provider here other than bsnl.

The problem we are facing is a very serious one and we have been facing this right from day one.

There is no network coverage for the past ten days now and this keeps on happening throughout the month.

The locals are very dissatisfied with...

Helpful

Found this helpful?

Write a comment

Respected sir,

I have been using airtel since 10 years and in last 3 years i have changed my sim thrice because sim gets damaged with no cellular network. Again my sim has been damaged and i have to issue new sim.
Just want to know why sim gets damaged in just a year because it causes inconvenience and have to follow procedure regarding issuance of sim again and again....

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

I upgraded to airtel xstream box from hd set top box by paying inr.2200 for the box. I purchased the subscription to the internet based apps and it was working fine until my dth balance was over.

None of the internet based apps are working now until i recharge my dth for minimum 175 rs.

This is fraud business by airtel. I have paid for the device, i purchased subscription and i pay separately for my broadband....

Helpful

Found this helpful?

I am using Airtel postpaid, I have raised a complaint to Airtel Customer care during the month of Nov 2019 for the slow internet speed. My complaint number is[protected].

Kindly help me to sort this issue. I am paying Airtel without any due. They dont even care of their customer.

Request so solve this as soon as possible

My Airtel Number [protected]...

Helpful

Found this helpful?

Write a comment

Address: Indore, Madhya Pradesh

Few days ago i have recharged my number [protected] with 399 in which i was supposed to receive 1gb 4g data per day but i am receiving 3g data only. I am using it on mi poco f1 phone which is 4g and i have set the data settings as 4g also and lte mode. But i am receiving only 3g signals or no signal everywhere in the whole city. On my other everyone with airtel number 4g services are working very fine.

Im tired of switching...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560103

I had a excess 9k in my account during disconnect out of which airtel confirmed to refund 7.5k (Don't know why less).
Its been more then 1 month they keep on telling me its processed and will reflect in account in 3 days but nothing happens. I cannot even find a refund initiated record on online refund website and [protected]@airtel.in sends standard reply everytime when asked about status with future dates and promise....

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 110018

Hello All,
Today I am feeling very bad that I made a wrong decision in porting out my number from Jio network to Airtel. I was facing network issues with Jio so I planned to port out my number to Airtel. My number was activated with Airtel on Dec 17th2019. I received my first bill on 18.01.2020 for Rs.1274. I opted for a Bill plan - infinity family plan 499_pkg_808 which was giving me unlimited calls and text messages with a monthly...

Helpful

Found this helpful?

Write a comment

Address: Patna, Bihar, 800014

Dear sir/madam

I have been using airtel prepaid sim which has suddenly stopped working whilst on international roaming. I am currently residing in the uk and have no plans to visit india anytime soon.

I spoke to airtel customer care executive who suggested me that while my number is active on our behalf, there could be an issue with the sim. Since i can't visit any of your stores physically within the 90 day...

Helpful

Found this helpful?

Write a comment

I have recharged for a wrong number from amazon pay
Wrong number is [protected]
Correct number - [protected]
Operator : airtel digital tv
Operator reference number : [protected]
Transaction date 29.01.2020
Amazon order number[protected]
Please can you process the complaint faster...

+1 photos

Helpful

Found this helpful?

Write a comment