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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 8, 2024

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Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

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Today morning i just recharged with Rs 379 /- after that when i try to open certain websites it is just redirecting to http://one.airtel.in/rcconf and nothing is working after that i contacted Airtel customer care on call and thier response was simply remove the SIM and restart handset. They even don't know the exact problem and Customer Support executive told that there is no issue from their and issue is with my handset only and he is speaking...

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Address: M030, ASHIANA UTSAV, KALWAD RD, Jaipur, Rajasthan, 303706

The customer support for Airtel is ridiculous and a joke. Not that any other customer care numbers are any better.
I signed up for the wi-fi hotspot dongle provided by Airtel. It has been six months since I have registered my complaint with Airtel regarding the poor bandwidth and erratic behaviour that I am experiencing with the dongle. My complaint remains unresolved and eventually I have decided to cancel my connection.
The...

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Address: Ghatkesar Hyderabad, 501301

Website: www.airtel.in

I am using Airtel Postpaid services from September. But from month of november i am facing network issue and no internet. I raised a complaint with Airtel customer care on 29th of November. It is still active, and when i called customer care for couple of times they just kept saying its in progress and will be resolved in 3 days. Now its been more than a month, yet didn't see any progress. Today again i called customer care for the update...

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There are bank toll free numbers where we can call banks and for any issues which are toll free numbers. But Airtel is charging Amin balance @Rs2.5/min Even I recharged unlimited pack, calling toll free numbers is not eligible with unlimited packs, Airtel is charging more amount of money from customers for calling toll free numbers even if we have unlimited recharges done.. Even calling Airtel customer care, they are not responding properly...

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Address: Khordha, Odisha, 752101

I have ordered fastag on 9.12.2019 but till now i have not received. And a i want my money back.
I have complained to customer care through phone then also mailed but not getting any response. When i mailed got response we are working for you. Since 15 days repeatedly complaining but no response.
Why they are harrassing people i don't know .
If they want to keep my money let them kee and inform me.
As airtel is...

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Address: Midukkan House, Ponniam west, Thalasserry, Kannur, Kannur, Kerala

Today at 3:03pm i recharged my mobile number from airtel application by payment through Paytm wallet. Amount was 48Rs.
Recharge got failed. Paytm says they are not responsible because it is merchant's job for delivering products. I have screenshots of failed recharge. I was looking for refund in airtel application and it wasn't available there. I need refund of Rs48....

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Address: 23/194, Unnat Nagar No. 2, S. V. Road, GOREGAON west, Mumbai 400104., 400104

I am using AIRTEL ON MY SAMSUNG M 10 MOBILE AND SAMSUNG Galaxy Grand Neo. My home at S. V. Road, GOREGAON west, Mumbai 400104, Since last two months, I am not getting signals in my home. I can not ring or receive phone from inside of my home : I have to come out of my home to phone any one. But can't receive phone inside my home....

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Address: Brigade Lakefront Apartments, 560048

I am a resident of Whitefield area at Bangalore and the airtel call and data connectivity is extremely poor in the area. Submitted multiple complaints but I always hear it has been rectified but to no avail. At a home on 3rd floor I cannot talk on call on my mobile phone because there is no connectivity of the network....

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Address: Mysore, Karnataka, 570001

While I was working in my shop two persons came as Airtel executive and asked me to install aitel payment application in my mobile phone so I can receive payments from customers and asked me to give OTP so that they can install Airtel payment application in my mobile and they left saying application will be installed.but to my surprise I received a SMS stating shop name ms pharmacy and bank account number which I don't know.
I went...

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I did a recharge of 1 year plan like 2 months ago
And now since Airtel told that their plans adds up in queue I did a 3 month recharge and after I checked its status it is not even reflecting in my account ...after talking company customer care, they say that recharge is successful, u will get benefits too but it won't be reflected and u can't use them ...my 598rs recharge is in water due to this fraud...kindly see into this matter...

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Address: k3/69, DLF City Phase-II, 122002

Hi
I am user of Airtel Broadband & landline I am facing issue in my broadband & landline

since 29th December 2019 I have facing issue with my broadband & landline.No call possible on this landline number(incoming/outgoing).

Tell me one thing are you really care about customer or not?
the airtel broadband landline is not working

Regards,
Pushpender Gupta...

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Address: Hyderabad, Andhra Pradesh, 500058

From today morning, I'm facing issue with my airtel sim card. It is showing "no sim". I have tried rebooting, placing the sim properly again and again and resetting it to factory settings still it is not working and checked in other phone by placing my sim card in it, it shows no sim.

Could you please resolve it asap, as I need to get some important calls and unable to get OTPs to the phone.

Initially the Network...

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Address: Hyderabad, Andhra Pradesh, 500058

From today morning, I'm facing issue with my airtel sim card. It is showing "no signal". I have tried rebooting, placing the sim properly again and again and resetting it to factory settings still it is not working.

Could you please resolve it asap, as I need to get some important calls and unable to get OTPs to the phone.

Initially the Network of the SIM is Tata DoCoMo and after that I have ported to Airtel...

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Address: 136027

One of Airtel customer care says that some apps use data while connectivity is off and my data is consumed by those apps. Another one says that your sim is in slot 2 where an issue is rising of wrong consumption. My phone data usage is also not showing any data usage but their senior says our computer is showing data usage, how is it possible. Stop Befooling me Airtel....

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Address: Kapila prasad, Khordha, Odisha, 751020

I Recharged of Rs 399.00 is successful for your Airtel Mobile on[protected] at 09:01AM Transaction ID :[protected]. Truly unlimited calls to any network, 1GB data per day, 100 National SMS/day for 84 days.

Today by mistakely Recharge of Rs 49.00 is successful for your Airtel Mobile on[protected] at 11:36AM Transaction ID :[protected].Check your balance, validity, tariff and best recharges on Airtel .

Kindly return...

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Address: 8-148, St. No. 9, Indra Reddy Allwyn Colony, Miyapur, Hyderabad, Andhra Pradesh, 500049

Hi

I have bought fastag on your app, just based on your earlier service.

Its been more than a month you have not delivered the fastag.

1. There is no way to complain about the fastag being not delivered to my address.
2. 400 call center number is not having an option related to fastag
3. Your faqs don't have any on non delivery of fastag which should be quite possible
4....

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After 14 working days of fastag bought in airtel thanks was not delivered. It was shipping in the dtdc courier.so please don't buy the fastag from airtel thanks app.and adequate information from the customer service was not provided by them .simply they were told that the inconvenience will be rectified within 1 day or two day so due to poor service of the airtel thanks to delivery of fastag .the services of airtel are inadequate so please...

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This complaint is regarding the recharge that i performed on my airtel number on 28th december, 2019 with inr 500 rs. I got a message stating that the recharge was successful soon after payment, but did not receive that amount in my prepaid balance account till this time (1st january, 2020; 7:36 pm).
Airtel, please credit my money as soon as possible. Kindly do the needful and oblige.
Thank you...

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Address: Golaghat, Assam, 785601

Sir, i m from assam dist - golaghat. Naojan. Vill - naojan, pin - 785601. Here airtel network is very poor means i m not able to uses data. The tower is very near to our home not more than 200 metre. The network shows full tower but not connected. I call the customer care service so many time but they all time say that they will provided the complaint to technical stuff but yet it is not re solve. Now we decided if the network provider (Airtel)...

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Address: Divyashree NR Enclave, Whitefield, 560093

Earlier i used to play Wynk music in a browser but it doesn't work anymore. I have checked in different Mobile browser, Laptop browser but getting the same error.
I have attached screenshot of the error from 3 different browser...

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