Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 8, 2024
Complaints 54545
Resolved
21961
Unresolved
32584
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Airtel reviews & complaints page 404

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swadesh Bera
Jan 6, 2020
Report
Copy

fastag not received was return to source

Address: 700028

Hello,
I am chasing with airtel payment bank for my fast tag for last one month. After placing the order i got on sms that my fasttag was shipped via dtdc and will be deliver within 7 working days science then all is picture.
I did not receive any call from dtdc and suddenly receive one sms that dtdc try to deliver a shipment but address is wrong.
I am surprised then i tried to get in touch with dtdc with shipment number...
Helpful
Found this helpful?
2 Comments
Report
Copy
C
Chanakya99
Jan 6, 2020
Report
Copy

outgoing calls from your mobile number is temporarily suspended

Address: Chennai, Tamil Nadu, 600097

When I tried to call any number from my Airtel mobile it says that Outgoing calls from Airtel mobile are temporarily suspended even though I recharged online 399 plan, when I tried to reach out Airtel Customer care on 121 and 198 Im getting the same message as well.

I'm approaching Consumer court for this issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
harisangu
from Tezpur, Assam
Jan 9, 2020
Report
Copy

cashback not received

Dear sir,
I have purchased a fastag for my vehicle No GJ16CN4479 through airtel payment bank on 06.11.2019 by Txn ID FT[protected]. It is issued with Fastag ID 34161FA820328AA2020BB0A0 and dispatched on 16 Nov. 2019. I got on 30.12.2019 and you have get link for activation and I have activated it today.
They offer for cash back of Rs. 50 on Purchased of Fastag through Airtel payment bank but cashback is not recieved....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahulpakdee
from Delhi, Delhi
Jan 5, 2020
Report
Copy

money deducted but prepaid recharge failed

Address: Dhanbad, Jharkhand, 826004

Respected sir, i did a net recharge on my airtel app of rs 598 on 5 january 2020, at around 7 pm. (For mobile no.
[protected]). Money deducted from my account but recharge failed. I want my money back as soon as possible its so disappointing that i paid my money in need but service is so bad that recharge failed. Out of rs 598, rs 50 was paid by my airtel coupon, rs 85 was paid from my amazon pay account and rest rs 463 was paid by...
Helpful
Found this helpful?
5 Comments
Report
Copy
R
rishi bhasin
Jan 5, 2020
Report
Copy

ported from jio , number shows invalid does not exists

Address: New Delhi, Delhi, 110024

I had ported from jio to airtel on 1st jan 2020, now my number has been ported from jio and don't know whats happening with airtel, I am getting number does not exists its been more than 96 hours now and my number is not active, everytime i call up customer care they say they looking into the matter however nothing done yet, this is my prime number...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
stSaravanan1983
Jan 5, 2020
Report
Copy

fastag not delivered - already 1 month over

Address: Chennai, 600100

I have ordered a fasttag for my car on airtel payments bank with trust and belief that, i will get it on expected timelines of 14- 16 days. I have ordered it on airtel thanks app on 07th dec 2019. I got a sms saying on 18th dec that my fasttag is generated and shipped. Since 18th dec, the status showed as "shipped" in airtel thanks app, but it is not delivered even after 1 week since the status is marked as "shipped". I called airtel bank...
Helpful
Found this helpful?
3 Comments
Report
Copy
C
Chavs2020
Jan 5, 2020
Report
Copy

recharge on incorrect number and airtel denied help

Hi team,

I recharged an incorrect number through paytm on 4th january and reported the issue to airtel customer service team. They denied helping stating that both numbers are totally different hence we cannot help you regarding this issue.

I provided the details required as per the form providing

Incorrect number

Correct number

Transaction id

Amount...
Helpful
Found this helpful?
4 Comments
Report
Copy
P
Pratik Umar
from Jais, Uttar Pradesh
Jan 5, 2020
Report
Copy

airtel payment bank 1% charges

Address: 169, Gola bazar, Mau, Uttar Pradesh, 275101

Fund transfer charges in airtel payment bank 1%
Dear rbi accouding to ur guideline there is no charge apply on imps under 25000 above the bank takes charge bue in airtel payment bank every transection on imps they yakes 1% charge to there customers and when they call me i m asking about that changes they say we have our policy so u have to pay i have call recording of call i[censored] want then i will forward it also...
+1 photos
Helpful
Found this helpful?
8 Comments
Report
Copy
S
SUBHRANIL MAZUMDAR
Jan 5, 2020
Resolved
Report
Copy
Resolved

sim not able to activate

Address: Bangalore, Karnataka, 560068

I have ported from vodafone to airtel, call to 59059 getting disconnect. Not able to activate the number. Incoming calls barred. Its more than 3 hrs. Not able to connect to customer service as well. All bills to vodafone already paid. I don't know how to solve this issue. How much time will it take to resolve. How to contact customer number.
Alternate number: [protected]...
Helpful
Found this helpful?
4 Comments
Report
Copy
U
Utkarsh Kumar Agarwal
Jan 5, 2020
Report
Copy

can't use sim even after being activated

I ported from jio to airtel 2 days back. Today the network of jio was gone so i switched to the airtel sim. The network came but i am unable to make or receive call on my number. More over i am unable to call any customer care number and also the tele verification number won't work. I am not getting any customer care number online so that i can call airtel from other operator also please help....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajorshi Gon
Jan 4, 2020
Report
Copy

prepaid sim ownership change issue.

I am using my airtel prepaid sim for 11 years, and it was in my father's name. When i wished to change to my name belonging to same address, me and my father visited the airtel customer service center in wakad, pune. Airtel denied saying i have to first :
1) convert to postpaid, with min of 299 plan.
2) minimal 3 months of postpaid service is must.
3) after applying, 15days will be deactivate & process take from the...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amisha222
Jan 4, 2020
Report
Copy

verification code

Address: S - 5/146 A-4-1 Laxmanpur , Shivpur , Varanasi behind UP College Gate, Varanasi, Uttar Pradesh, 221003

Actually sir my number has been changed and when i am logging my instagram i'd it's asking for a verification nd they just sending the verification code on my old number which is currently has been used by someone else nd now it's showing that he or she is not available to enjoy the airtel services anymore
This is my old no — [protected]
I just want a verification code because of this i m not able to login my instagram account...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanuu27
from Bengaluru, Karnataka
Jan 4, 2020
Report
Copy

fastag purchase cashback not received.

I purchased fastag from airtel on 28 november 2019. I was and i am a gold member of the airtel app. It was showing 100rs cashback in my billplan itself at that time for purchasing fastag from airtel. Hence, i purchased it from airtel.
Transaction id for fastag payment is ft[protected].

But i did not receive my cashback. I contacted customer support at [protected]@airtelbank.com. But still the problem was not resolved....
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arvinjamwal
Jan 4, 2020
Report
Copy

airtel dth channel issue

Hi team, i have complain regarding my dth connection few channel are not working and when i have called customer service 121 the are asking me to pay 250 rs charge to field excutive visit. I don't understand why i need to pay. If out of 150 channels couple of channels are not working it is something for which airtel need to investigate from there end, why customers have to pay for such issue for which they are already paying for those channels....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Sanapalli
Jan 4, 2020
Report
Copy

money deducted but recharge not done for my account 8500854017

Address: 533286

I have my airtel account balance of 79 rupees. I have initiated 469 rupees for my account through upi to do recharge with txn id[protected].
But recharge not done amount debited from my account.
Still my airtel money balance is 79 rupees

My airtel account number is [protected]

I attached my bank debited statement and sms with transaction i'd...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu Prakash33
Jan 4, 2020
Report
Copy

fastag

Address: Hyderabad, Andhra Pradesh, 500028

I have ordered fasttag through airtel app on 6th dec and haven’t received it till now.
Got a message on 18th dec that it has been dispatched.
Facing lot of problems at the toll gates, other people ordered through paytm or banks got it delivered in 7 days.
Please look into this asap.
My fastag id 34161fa820328aa202972b00...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunilkp1
from Haldia, West Bengal
Jan 4, 2020
Report
Copy

i have disconnected the airtel fixed line broadband service but bill is coming.

Address: 16th main, BTM LAYOUT, Bangalore, 560076

I have disconnected the airtel fixed line broadband no[protected]_kk) from september 2019. But still i am receiving the bills. While i requested for disconnection i have paid all the bills. I called to the customer care so many times but they are not disconnecting it. Every day i am getting call for bill payment and i told them i already discounted the services.

Kindly help....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhigoldy2205
from Chennai, Tamil Nadu
Jan 4, 2020
Report
Copy

voice related issue

Address: Sri RamNagar, Hyderabad, Andhra Pradesh, 500084

I am facing voice issue over call very frequently at my home location. It's like i may not able to listen to voice of opposite side person for 5-10 seconds or they are not able to listen to me. I have done a complaint about same on 14th dec. They say, they have marked it as priority issue but still no action has been taken and i am facing the same issue still. I have already called them 3-4 times and everytime they say it's in progress. On...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswash782428
Jan 4, 2020
Report
Copy

poor network or no network

Address: VILL. - Garukhunda. P.O. - Garukhunda. P.S. - Kampur. Dist - Nagaon. State - Assam. Pin - 782428, Nagaon, Assam, 782428

I have been raising complaints to airtel from past 2-3 years. No action has been taken to resolve the issue for 2+ years. The network is very poor. Call/data not working properly that means if you call someone then low voice quality/ voice breaking. Airtel network team visited my home last year but nothing changed we are still facing the same issue. It is very frustrating.

Please fix this problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Narayankhuta
Jan 4, 2020
Report
Copy

airtel authorized l have a lapu 9933722632 dth mpin number not send.

Address: West Bengal, South 24parganas,new bhagya Laxmi shop mobile Proprietar recharge service center, Bhangaghar Ghatihara bridge Mansatala Bazaar, Purbathangara, Takipurabad, kakdwip,, South 24 Parganas, West Bengal, 743347

New bhagya laxmi shop, proprietar narayan khutia, ghatihara bhangaghar mansatala bazaar, purbathangara, takipurabad, kakdwip, south 24parganas, west bengal -743347. Lapu airtel number is [protected] dth mpin airtel authorized not send. Kindly new mpin number on lapu airtel number [protected] authorize active urgently today plz. Alternative no [protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

BSN Infotech
4
(10)
Loop Mobile
1.9
(536)
Pranav Agro Industries
1
(3)