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Airtel Complaints & Reviews

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Updated: Nov 8, 2024

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Address: Bilaspur, Chhattisgarh

While using my SBI debit card to do recharge via my airtel app I suffered three failed transactions on 10/02/2019 where all three times 499 rupees were deducted and recharges were unsuccessful. I had contacted airtel on 198 and they told they have initiated the refund but till 02/03/2019 no refund received.Please refund 20 days have passed....

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Address: Jodhpur, Rajasthan, 342001

Sir i had done a recharge of rupees 499 on a wrong number and recharge was successful but on a wrong number.
Please sir help me
Wrong number - [protected]
Amount - 499
Operator reference number[protected]
Correct number - [protected]

Airtel customercare is saying we cannot refund the amount nor we can transfer to another number.
Please help me to get out of this
As for me ₹499...

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Address: 41 BB GANGULY STREET , 6TH FLOOR ROOM NO :- 6J KOLKATA :- 700 012, Kolkata, West Bengal, 700 012

We (Hanshal holidays tours and travels) is complaining about the air tel company as we are facing issues in regards to their services.

Let me illustrate you about the issues completely

On 2nd, august 2018 we have made an advance payment of rs.7200 to bharti air tel pvt ltd via cheque no:[protected] of vijaya bank (Rajarhat branch) for the broadband services the representative claim us that we are making an advance...

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Address: Magarpatta Annexe society, Pune, Maharashtra, 411028

Here in magarpatta annex society, since last week too much network issues.. Unable to talk on the phone due to voice break down. Do the needful.
Even if come in gallery and try to talk loudly on phone.. Still another person who called me unable to listen my voice but i can heard voice of that person whom i m talking. Before this never happened such a issue with my card.. Everytime i need to go open space for calling...

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Address: Jaipur, Rajasthan, 302034

Sir I created my own package according to trai new rules. First my package value was 322rs and network capacity fee was 130rs. Than it would be 153rs network capacity fee and now it will become 222rs per month. They are charged high Network capacity fee by themselves. I told them about it on customer care but she ignored me totally. When I recharged after the chosing package is (Customer ID: [protected], A/C Balance:Rs.353.67, Current Monthly...

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On jan 29 2019 i have recahrged with 1699 annual plan. Benefits were given as unlimited voice calls and 1gb data per day and 100 sms per day.. but when i checked the data balance it shows overall 12gb for 365 days.. customer care people also could not find right solution for this....

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Address: Gangothri circle BTM 1st layout bengaluru, Bangalore, Karnataka

Ported from bsnl to airtel and it took almost 10 days still it is not working in between they have activated it and they verified my address proof i have given my adhara proof for address and my identity confirmation still sim didn't get activated

When i called customer pathetic response they are giving to go to the shop where you purchased and all # kind of talks i need it to be activated and complaint has to be registered...

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Address: Mumbai City, Maharashtra, 401107

Hi,

Wrt digitaltv id [protected], as per new trai rules we have choose the plan. We are not many channels which we have subscribed in our plan. It's been more then 10 days that we are chasing customer care and nodal team to activate the ssubscribed but there is no proper and no engineer visit. Y'day they changed plan which would cost us more and assured us that we will get subscribed channels but even now we are not able view...

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Address: Kanota Jaipur Rajasthan, Jaipur, Rajasthan

सर नमस्कार हमारा एयरटेल d2h आईडी नंबर [protected] है इस पर पैकेज चुनने के लिए हमने कई बार कस्टमर केयर नंबर पर फोन किया और अपनी पसंद बताइ और पैकेज के लिए एसएमएस(TVCHG DV8X01PZ82 ) भी किया लेकिन अभी...

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Address: tura, west garo hills, East Khasi Hills, Meghalaya

Dear concern
kindly help me to get experience letter/ relieving letter asap. hr kept on denying to help and kept saying to download yourself from airtel ambassador.in, but when i tried opening the pages, it was showing either site can't be reached/ employee database can't be found. kindly help

regards
naveen sangma...

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Address: Hyderabad, Telangana

Hello,

I recently migrated from prepaid to post paid on a family plan. Since the day of migration i am unable to use internet even though phone shows 4g signals. Contacted airtel via phone and twitter, was advised to try troubleshooting, including using sim in a different phone which did not resolve the issue. Sim was later replaced assuming it was a sim issue. Right now it still doesn't work, apparently, the issue appears...

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Address: Bangalore, Karnataka, 560010

Dear Sir /Madam

I here by done the Airtel Broadband Payment of Rs 707 on Jan 7, for the disconnected connection bearing no [protected].

i wrote several emails & complaints to Airtel customer care for the refund. they replied asking bank details, paid receipt, order id, canceled cheque, letter head request. even after sending all necessary documents which they have asked through Email, yet i din't get refund...

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Recently I have ported from Vodafone Maharashtra to Airtel Telangana from then am unable to recharge my mobile it's been 15 days and whenever I speak to customer care they keep on telling me to wait for 15 days and moreover validity of outgoing calls on my mobile has expired and incoming is also going to expire.
Whenever I try to recharge am getting Recharge has been failed due to a technical issue. Tried all FRC but unable to recharge....

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Address: Hsr layout Next to bata sector 1, Bangalore, Karnataka, 560034

Hi,

My airtel prepaid mobile number [protected] does not get any signal on the phone and it says not registered on network. Been using this sim for almost 9 years. They asked me to visit a branch which i did in hsr layout next to bata showroom. The person at the counter told me that the number has been deactivated and that he will check whether we can get the number back again. He made fill up an airtel form for postpaid too....

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Address: 600024

Dear sir,
My name is kolli subba reddy, my airtel prepaid mobile number -[protected]. I am kindly requesting you for out going and incoming call history from august 2018 to february 2019. I am ready to pay applicable charges. Please can you send through by my e-mail id [protected]@gmail.com.
If there is any procedure to get call history, please let me know how can i get call records.
Thank you...

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Address: Mumbai City, Maharashtra, 400063

Website: Airtel.in

I raised the claim as the screen of my phone got cracked. It happened accidentally when I slipped due to wet floor. Airtel described it as improper handling.

Airtel rejected the claim saying that there is no external factor in this. Is water on the floor not external factor? Why I am paying 100 rupees per month for insurance?

First they write the terms & conditions in very generic terms and then they play with...

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Address: A/2 Deepbhoomi Residency Part-1, Near ONGC Colony, Chandkheda, Ahmedabad, Gujarat, 382424

This is complaint regarding the connection no - [protected]-001

We have shifted our house on sunday hence relocated the connection with set top box and dish (Paid all the charges). Since we have cancelled one of the set-top box out of two, airtel has cancelled wrong set top box i. E. 001. But it should be 002 (That set top box is submitted to technician). Hence, 001 connection is suspended from airtel's end. With the ongoing...

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I recharged my airtel mobile on 25th february 2019 through the citrusairtel website through my hdfc account. The amount was deducted immediately, however my phone was not recharged. It is 3 days since the amount was deducted and i dont know whom to complain. I am not able to get the customer care number of citrusairtel. I have attched the photo of my transaction....

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Address: D no 48c thenmanam st. J k road ariyalur, Jayamkodam road ariyalur, Ariyalur, Tamil Nadu, 621704

I recharged my airtel 199pack twice. Plz cn u refund r cn u change the plan upto nxt month. Im using airtel for more than 10yrs i[censored]r not helping i change my network. My total family more than20members using airtel u cnt help us i change my network. Plz ask ur customer care to speak with me urgent make it smooth.199pack airtel plz extent upto 60days its enough. Thank u...

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Address: Kozhikode, Kerala, 673016

My consumer id is [protected].

For the last 30 days i have been trying to make my own pack. I have sent more than 50 sms as per their instruction through tv. When i sent sms to 54325 they will ask me to contact [protected].
When i contact them over phone there is no provision in the system to provide service to make my pack. There is one centre at calicut and i went there personally for 3 or 4 times they have no idea.br...

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