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Updated: Nov 8, 2024
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N
Nishikant Pathak
from Pune, Maharashtra
Feb 28, 2019
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dth pack not confirmation

Address: Plot,N-8,Vishwakarma Housing socity Aurangabad, Aurangabad, Maharashtra, 431003

Dear sir,
I have your DTH connection, I am selected My own choice package, as par your channel 298 an qr code sms send to you, but till date I have not received confirmation from you and due to this I am pay excess amount Rs. 390. I think it's not proper way of service from you last 8 year I am using your service.
From - Nishikant.pathak...
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B
bsnlmritunjay
Feb 27, 2019
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issues on your recommended plan of rs 360 on dth

Address: 831013

As per your recommended plan of rs 360, we are not getting few channel as listed by you on this plan like many hd channels and some news. I have called costumer care more than 10 times but they are not responding as per our requirements. Please help us clear this serious issue pr i have to change my dth connection.

Costumer id - [protected]
User name - mritunjay kumar...
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T
trikansha
from Delhi, Delhi
Feb 27, 2019
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customer i. d. - 3026060026

Address: New Delhi, Delhi, 011

Daer sir/madam,
Maine 8 febuary ko apna old pack change karke new pack banaya tha. Jiski i. D. Hai[protected]. Total pack 402 ka bana tha. Fir maine 9 febuary ko 300 rupees ka recharge kiya tha. Kyoki mere account me pehle se hi 111 rupees ka balance tha. Total amount 411 rupees ho gye. Usme se 402 rupees deduct ho gye. Old pack maine remove kar diya tha. Lekin ab mujhe message aa rahe h ki aapka account 28 febuary ko expire ho...
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S
Sreenivas Rao
from Idukki, Kerala
Feb 27, 2019
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airtel data card payment disconnect and payment settlement issues

Address: #117/4/1-A,Aadhya Nilyam,2RD CRS,SAPTHAGIRI LAYOUT,Munnekulalu, Bangalore, 560037

Its been more than 3 months i am not using the data card as i was facing too much network issues. Initially we went to airtel marathalli out let on suggestion of one of the customer care executive to change the sim card. We got new sim card by paying 50 rupees and submitting the id proof which should ideally resolve the network issue but it didnt. We were still facing same issue and then stopped using the data card it self and went for some...
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H
Honey Sree
from Kamalapuram, Andhra Pradesh
Feb 27, 2019
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how can I unblock my sim

Address: YSR, Andhra Pradesh, 2222

Sim card not working that has taken in 2016 so plz unblock it... I have used this just for 8months r 6months that's it... After i haven't used sim today i have taken to use this sim lastly it is not working so plzz help me to unblock sim so that i can njoy the airtel packs... Which gives fastest network..
Thank u and try to solve it as soon as possible...
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M
Murali Ramakrishnan
from Port Blair, Andaman and Nicobar Islands
Feb 27, 2019
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change of sim not working

Address: 301, SHASHWAT APTS, B/h KALGI APTS.,, JUDGES BUNGALOW ROAD, Ahmedabad, Gujarat, 380015

I had got my sim card changed from your outlet on judges bungalow road, ahmedabad on 22nd feb, 2019. The same was not activated till 25th - when i wanted clarification on the sim not getting activated, the outlet informed me that there is a mistake in the name recorded as against my id proof. While i have two connections in the same name, how can there be difference in the names? Kindly let me know how to ensure that my name recorded at your...
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N
Nav13
from Hoshiarpur, Punjab
Feb 27, 2019
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early suspend my account.

My customer id no is [protected]. I hade recharge my dth with rs.495 on 4/2/2019. Against plan hd punjab sports.495rs. But my account suspended on.24/2/2019. I contect on cc but they said we transferred your to our senior. But no body pick the call. Sir i have a recording of these call. Or my tv screen show payment dew on 5/3/2019.
Sir please see this matter....
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H
hereingoa
from Sanvordem, Goa
Feb 27, 2019
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prepaid sim activation - not happening

I bought a prepaid sim card from the goa int'l airport 4 days ago. I was told that activation would be possible within 3 hours, and that i should call 59059 to activate my sim. After 4 days i finally got a signal and tried calling 59059 (And many other numbers) however all i heard was a woman saying "the number you have dialled is invalid". I am visiting india for only 10 days - can anybody who has had the same problem help me? What do you...
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T
TP Singh Sethi
from Buriya, Haryana
Feb 27, 2019
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auto deduction of rs 23 from my airtel main balance

Address: Airtel Punjab, 160062

Airtel auto deducted rs 23 from my main balancer on yesterday while 15 days is still pending for incoming airtel should confirm from customer before deducting the rs 23. I have to plan more but airtel wasted my money if airtel wants auto deduction then rs 9 to be deducted because in minimum recharge of rs35 there is talk time of rs 26. Please refund me rs 23 so that i may able to recharge as per my decision. I think airtel da diwali nikal...
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M
mehpat
from Vadodara, Gujarat
Feb 26, 2019
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change mobile number in digital tv of airtel

Address: Ahmedabad, Gujarat

Hello My name is Rakesh and i am customer of airtel d2h . i have complain about change my mobile number in it. i raised request to customer care of airtel round about 3 times all time airtel customer executive your mobile number now updated but still not my mobile number is change now i want to change my plan but OTP go to my older number if any buddy use my account how can i protect my account.
my airtel digital tv no- [protected]br...
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D
dwar_yadav
from Udaipur, Rajasthan
Feb 26, 2019
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payments done online 4 times but plan not activated

Address: Vadodara, Gujarat, 390002

I was having airtel no.[protected] since long about 9 years as postpaid. On 16.02.19 i applied for conversion it from postpaid to prepaid by appearing in airtel office in fatehganj vadodara. The officers informed me to pay inr 620.00 as dues till date which was needed to pay for conversion to prepaid. This amount was paid immediately through debit card. The officers informed me that it the no. Will be converted to prepaid in few days which...
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S
Sudarshan K K
from Kasaragod, Kerala
Feb 26, 2019
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data services & account balance

Address: 641114

I have given 'n' number of complaints in twitter regarding the Airtel's service that I am getting since last few months. The customer care call me, ask what problem I am facing and then assure to provide better service, which is not happening at all. Even near the Airtel tower, the signal is weak at times. The 'ping' I get is very high at times. Whenever I need to send an urgent document, the 4G net is slow. Please take some action against...
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B
bhalochele
from Kolkata, West Bengal
Feb 26, 2019
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dth pack issue

Address: Kolkata, West Bengal, 700028

My airtel dth id [protected].Selecting a pack by own it shows 338 rs including ncf and tax.But after message to customar care it shows 664 rs monthly.Ad also a reprenstatative of airtel dish could not answered it properly they say there is problem in system so you should called later.there is no break up of taxex told by company.the cannel no 998 in airtel dth it gives the customar to choose the pack of their choice.but the amount it show...
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A
Adrish Maity
from Supaul, Bihar
Feb 26, 2019
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call regarding tower installation

Address: 711316

Today, 26th feb, 2019 around 5pm i have received multiple calls from number: [protected], offering 15 lakhs amount for installation of airtel mobile tower in our property. The person also offered 30k monthly rent as well as a job to take care of the tower with 12k monthly salary.

The offer was really tempting. When i asked for further information and procedure, the person asked me to send multiple documents like, aadhar card,...
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S
sachinchitranshi
from Chennai, Tamil Nadu
Feb 26, 2019
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sr:453201: airtel dth

My Airtel DTH account ([protected]) got suspended and account balance showing negative balance due to wrong package selection done by customer care executive.

Even after multiple follow-ups they are not taken seriously and I have decided to stop the service immediately and requested update the Database accordingly, still getting promotion call and SMS.

Sent mails to following Ids:

[protected]@airtel.com,...
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D
Dipti Kothawade
from Mumbai, Maharashtra
Feb 26, 2019
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airtel fraud in postpaid connection

Address: Thane, Maharashtra, 421201

I had taken a postpaid connection from airtel with number [[protected]] in the month of october.
After using the service for a month i went to airtel gallery and asked them to close the connection, but they denied saying that once you start any postpaid connection it cannot be closed for 3 months.
I continued to carry the connection for another two months and paid the bills even if i had not used the connection.
Now after...
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K
kamesh satyavolu
from Delhi, Delhi
Feb 26, 2019
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airtel payment bank - debit is not allowed in this account

Address: Bangalore, Karnataka, 560100

Hi airtel,

I am facing an issue with airtel payment bank, now my wallet balance is 709/-. Using airtel payment bank i am not able pay/recharge using my wallet balance.
While i am paying i am getting error message like "debit is not allowed in this account".
Please consider this complaint do necessary action. This is very impact your customer service.

Regards
Kameswara rao satyavolu...
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B
Bhanuntpc
from Tezpur, Assam
Feb 26, 2019
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airtel app family data sharing locked

Address: QUARTER NO- C2/22 , NTPC DARLIPALLI TOWNSHIP, Jharsuguda, Odisha, 770072

First complaint sr[protected] was given on 21st feb (Thursday) but on the same day i got a message it has been resolved but the same is not resolved till date. Screenshots attached.

Its been 5 days since lodging complaint. No action taken till date by airtel.

I have send 6 emails regarding this issue since last 6 days. Still awaiting response....
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M
manuni vyas
from Mumbai, Maharashtra
Feb 26, 2019
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refund amount

Address: A 203 Iscon Residency . Patel soc . C G road, Ahmedabad, Gujarat, 380006

I have paid 150 rs. Minimum balance required as per the airtel rules. To select new package on date 12th feb 2019.
I selected my package scanned qr code sent sms. But no reply of activation of my package was receiced. Within 5 days on 17 th feb i received sms that my balance will b over kindly recharge. Within 5 days how come it gets over.?. My latest airtel dth of customer id [protected] — 003 complaint number is 86222582 date 25th...
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P
Pardeep Lalhal
from Leh, Jammu and Kashmir
Feb 26, 2019
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kyc upgrade

Address: Kathua, Kathua, Jammu and Kashmir, 184206
Website: www.airtel .in/nbcdn/upgrade kyc

I don't upgrade my kyc of airtel app if i don't upgrade my kyc then my wallet are blocked. I try again and again but not upgrade my kyc. I faced big problem of kyc of my airtel app and latest up date of my airtel app i try for upgrade kyc but then my airtel app show web page not available. Plzzz request to solve my problems i again request to you solve my problem...
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