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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 8, 2024

Complaints 54545

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Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

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Airtel reviews & complaints page 555

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Address: Chennai, Tamil Nadu

It's truely a # network no use at all i continuously spoke with the customer care for more than 5 days for my internet issue no one is # cared i'm gonna change my network to vodafone or jio since they are the india's fastest network u [censored]ty # and also im gonna suggest all my friends to change the network who all are suffered like me u cheaters get cheating and ur kind information i filed a case in consumer cost online thank...

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Address: Cachar, Assam, 788005

I have made a airtel dth recharge on 24/02/19 of rs. 485/- through my debit card but transaction got failed at the same time of same transaction amount has been deducted from my a/c, sms screen shot is attach but after over of 24 hrs the said amount has not yet reverse. So please refund the amount to my a/c at the earliest possible.

A/c maintained in sbi sonai road branch, silchar (Brcd 13308)

Regards
Soumendu...

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Address: Camp 1 patel dairy shubhsh chowk q no. 110/f, Durg, Chhattisgarh, 490023

My name is hitesh... I am engineering from gec raipur..
Mai kb se new broadband connection ke liye request dala hu abhi tk koi response ni aaya hai 3-6 months ho gya hai......
Aata hai toh bolte hai waha connection port khrab hai // ni toh full hai har bar yehi bolte. Hai... Customer care me call krne se bolte hai 24-48 hour's me technician ka call aayega krke ni aata hai... Plz help me
My address camp 1 patel dairy bhilai,...

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Dear sir/madam,

I enhanced my old airtel sim to 4g on 24/02/2019 at 13.00 pm. After that incoming and outgoing calls are working well but till now i could not get and send any sms. Is there any kind of restriction information for upgrading sim to 4g. Let me know the correct information regarding this. My number is [protected]. Kindly resolve it.

Regards,
M. Rajan...

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Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become bull [censored] hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows...

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My airtel sim got deactivated and now someone else uses that number. Now i want it back. I need to get my account back as have other accounts related to that number. I have the sim but someone else uses that number. So i need help for reactivating and retrieving the number back. The other person might use my number and my other accounts without my knowledge...

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I had done recharge for rs.399 on 24 Feb 2019 through google pay.Though the money got deducted from the bank account, but my phone no. Is not recharged.I didn't received any acknowledgement messages from airtel regarding this recharge.I airtel app too I can't see any recharge updates.I tried contacting customer care also but was not able to reach the customer care executive....

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My consumer no [protected]. Pl refer my earlier complain, i am in mental stress due to your desperation to making money attitude i am sorry to say you have added 80 channel more in my pack for making money and you are not providing select to remove in self care portal and you are charging dth charge for extra viewing more than 100 channels.

1. Now i am requesting it is giving me mental stress for i am forced to think that...

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Address: Srinivasanagar, Banashankari 1st stage, 560085

Hi,

I am using Airtel postpaid from more than 15 years, recently i have noted that airtel has changed my base plan without my consent.
I was using base plan of Rs 199 from June 2018 but in the month of September 2018 it was changed to Rs 299 for myself and my wife number without my consent. When i called the customer care, he is telling that they have sent messages regarding it to my mobile, which i have not seen at...

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Address: Hyderabad, Telangana

Airtel executive ported my bsnl no([protected]) to Airtel on 28.01.19 but he did a mistake in sending draft unsigned NOC so activation took 15 long days. Due to this delay I was promised by airtel Executive at Hyderabad that I would be given 2 FANCY numbers as add-on under 799 post-paid plan, in which I am entitled to get 2 free add-on numbers. But I was not given those 2 fancy numbers even after 13 days since activation. Since 12 Feb 2019...

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Address: Flat No. 107, FF, Suvidha Homes Apartment, Suvidha Colony Keshwapur , Near Ramnagar Masjid,, 580023

I have selected the airtel tv channels through La Carte but both the times there is no honest resolution by Airtel to incorporate the same into my account and commence my billing cycle accordingly. I had even selected my choice of channels through Airtel Channel No. 998 this is also prove to be futile.

Airtel is not trasparent and difficult to deal hence I am going to change my service provider from Airtel Digital TV to another....

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Address: 620018

My airtel digital tv id is [protected]. I had requested for 3 months of safe custody and the same was activated on jan 19, 2019 for 100 rupees. Following which my balance went to -3 rupees and i recharged again for 100 rupees. So my balance on jan 19, 2019 was 97 rupees. And my connection also was inactive. However from from feb 8 or 9, 2019 i was deducted 6 rupees everyday and my connection was showing as active. My balance today is 1 rupees....

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Airtel keeps redirecting to https://one.airtel.in/rcconf

I also need to know if this url belongs to airtel

This has been happening since morning today (Feb/25/2019) i have followed every instruction given by your customer care rep. One thing i must tell you that your customer care team is really knowledgeable and courteous.

I need this to be resolved asap....

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Address: Hyderabad, Andhra Pradesh, 500033

Hi recharged twice on same number for 1699
And airtel wants to keep the money, it's sad once a genuine company with good network, has network issues and is stooping to this level that they say u have done it so we are not responsible and want to keep the money.
[protected] .
Kindly refund the money....

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Hi sir/madam, please help,
The cross connections from my sim has been increased. Whenever i call someone, i'd to have cross connection. Due to which i'd to hear other people talks. So this is my request to airtel, to please resolve this problem at the earliest, otherwise i'll take strict action, against it.
This is my request and please resolve it....

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We tried recharging 1 number with 35rs to continue incoming calls. But they have deducted 3598rs and they are saying its our mistake itself. We entered 35 manually and we recharged through net banking. Its not a small amount. We shared our problem with collegues/friends and many of them faced the same problem. Airtel purposefully deducting our money and saying 'we cant do anything for this, you have selected your recharge amount'. Dont they...

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Address: Quater no. - C11, Chotiya coal division, Balco, Korba, Chhattisgarh, 495445

Dear sir,
In my tv account balance is showing 124 rs, but my tv account is suspended & when i call customer care they said different thing in each hour.
My customer id-[protected]
Name-rohit kumar
Provider-airtel
My [protected]@gmail.com
Mob-[protected], [protected]

My tv screen showing balance is 124 rs, rather customer care saying that balance is 7 rs, they tariff plan rate...

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Address: 110031

Unable to make calls and no internet issue from 5th february 2019,, and haveing 4 airtel connections and facing issue in all connections,, after contacting to airtel customer careand nodal team of airtel they says everytime, a site upgradation at your location has been taken into consideration please wait and be patience but without calling and internet how i wait,, please help...

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Address: 518/31, Gandhinagar, Walajapet, Vellore, Tamil Nadu, 632513

Morning 7:30 i turn on my data and send someone message in whatsapp and put my phone in charge
9 o'clock i take my phone and open facebook video not loading and a message came i used 💯% data
I shocked i don't allow any auto update
Not turn on hotspot
My balance is gone empty
I call the helpline she simply said my system showing you consume the data
I said to her the above details and i said...

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Address: Near Chatrapati Chowk, Kaspate Wasti, Wakad, Pune, Pune, Maharashtra, 411057

I requested to get my corporate connection being transferred to my personal name, submitted all my docs to nearest airtel store took rigorous follow up for 3 months but nothing was done. I mailed to airtel for getting help, received a call saying we will work on ur issue but again nothing happened.
Now my number isn't working and all the customer care agents are saying is as this is a corporate connection so they can't do any thing...

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