Airtel Complaints & Reviews

Hi Airtel Team,
I'd like to bring to everyone's notice that i requested for an esim and it did not work. When called 121, customer care said we cannot help and visit a physical store. I visited and they did not help as well. I visited again and i had got a duplicate sim card on Sept 23, 2022 and was informed that it would be activated within 4 hours. However it is extremely disappointing to note that it has still not been activated after more than 24 hours and 4 followup visits to the physical store. The physical store guys are not giving any explanation and just trying the sim on different devices and switching on and off airplane mode and waiting for network to arrive. And when i ask them to raise official complain they reply saying its weekend and lets try on Monday again.

Also since my sim card has not yet been activated i cant dial the 121 number too and file a compliant with customer care. Request you to kindly look into it and resolve the issue at the earliest.

kindly contact me on no: [protected]

It's been past few months that the internet speed in our area is not constant and the speed gets below 20 kbps. Please resolve the problem at the earliest.

I have re-opened my Airtel Payments Bank which was closed, by providing ₹50 in the store. But now after 24 hours of re-opening, I'm not able to do any transactions also the app is showing a error as Safe Pay is not supported by your current sim, because of which not able to do any transaction to other bank accounts also.

When I talked to Airtel Payments Bank technical executive he told to upgrade my sim. They are trying to fooling customers as I've already a 4G-enabled sim card. They also told me to recharge with a pack, I have also recharged ₹209 unlimited pack, which is nothing just a waste of money.

Now I want a clear refund of my money total of ₹259/- (₹209 + ₹50) and request to delete my Payments Bank Account details permanently and also delete all the other documents linked to Bank account such a Pan Card, Aadhar Card also.

As a student, It's my sincere request to Consumer Forum helpline, to take strict actions against them and please provide me with a refund. For me my money is very crucial as a student I've no income.

It is again a sincere request to Consumer Forum to do the needful and request Airtel to return my money as soon as possible.

I am Dilip Kumar Choudhary, wants to port out my number from Airtel but since 8-10 days, I am trying my level best to get the UPC code but Airtel is disturbing me and they aren't ready to provide the UPC code to me.

Hi,
On July 09, 2022, I recharged my Airtel number, with an amount of ₹118 for data balance. However as of today it has not reflected in my account neither I have got the refund. I used airtel thanks app and Made the final payment via Google pay. I also got an message from airtel that recharge will reflect in 4 hours and contained a reference number for future reference. Unfortunately the same is not even reflecting in Airtel thanks...

My Airtel number stopped working suddenly. I tried removing it and putting it on again but the problem still persists.

We have two postpaid connection with Airtel for which we are billed monthly. We asked the customer support of Airtel to input our firms GST details I’m the bill so that we can submit it to our company for reimbursement. To this Airtel support confirmed on 15th August that bill shall include GST details from next month. However again they have issued a bill without GST details and when we reached out again to the support, they are saying it will happen for, further next bill. It’s a scam to trouble consumers like us and the support of Airtel shall be penalised for misguiding consumers and spreading false information just to close the case, when no improvements are offered to the consumers.

I am HariPreethi, staying at Chennai, we took a connection of Airtel Xstream fiber on July 20th 2021, Sales executive named MR.SENTHIL of Airtel has given us connection on JULY 20th 2021, and made me pay amount of 1500RS for Xstream fiber box which is refundable(saying when we surrender the box we will receive paid amount 1500RS as a refund).MR.SENTHIL made me pay amount through google pay to the contact named MR.MANIKANDAN(Jilla Mani is the name present in google pay).And now we are vacating the house so wanted to surrender the Airtel Xstream Fiber box.these people are saying now its non-refundable.

Respected Sir,

My 1st request is on January 13th 2022 to convert Airtel Black to Airtel Prepaid, your Airtel people was not even raised the request, Vijayawada Airtel Stores employees mistake.

Even tho i paid 2nd time Rs. 5, 461 on May 4th 2022 and raised 2nd time request to convert Airtel Black into Airtel prepaid. Not done upto now.

Why Airtel people charged Rs. 9 seperately and not included of bill amount of Rs. 5, 461. why Airtel Customer Care Number 121 people given false commitment of convert Rs. 9 into 0 amount and then do unbundled of Airtel Black into prepaid of 4 SIM's on after payment of Rs. 5, 461 on May 4th 2022.

Because of Vijayawada Airtel Stores people and Airtel Customer Care Number 121 false assurance people. I am the suffer with financial crises. Due to my I'll health i am not in a position to pay further charge of Rs. 4, 873.25. please convert my 4 Airtel mobile numbers into Airtel prepaid.

1st Airtel mobile number is [protected]
2nd Airtel mobile number is [protected]
3rd Airtel mobile number is [protected]
4th Airtel mobile number is[protected]

B N M Sasi Kiran
Mobile No. [protected]
Vijayawada

Hello Team,

I did recharge of Rs 479/ Rs Online airtel recharge form airtels portal Today but it's not reflecting . My services are not working even I won't make call to customer care .

Date: 20 Sept 2022, Tuesday
Order #[protected]

Payment reference :[protected]

Please check and resolve issue immediately, my services are are completely stopped due to this issue of Airtel

I hope you will look in this, Considering I am old Customer of Airtel

When i taken airtel digital Tv connection they took Rs. 1500/- in the name if security Deposit and said that it will be refunded after one year. But after one year they denied the same stating that you habe used plan less than Rs. 12 per day. At starting no one explained this, now they dont want to refund the same. Cheating process by airtel. I will put this case into consumer court.

Always 5 rupees are cutted from and I have to pay 500 rs each months so i request you to close the services..
Thank you.

Airtel account No:[protected]
Register mobile no for this connection:[protected]

Let me brief you the refund issue I have been facing since last month.

I bought new Airtel fiber connection with 699 package on August 11th by paying the amount of rs 1501.18.

So part of this connection, I got a broadband connection and a new DTH connection. But I did not want DTH TV connection, since there is no purpose for DTH. So I called on same day itself to Airtel customer care to cancel only DTH connection but I was told like DTH connection can only not be cancelled but complete connection needs to be cancelled and I would get refund for the connection I paid by customer care executive.

So I asked to cancel whole connection and I went ahead with new Airtel broadband connection by opting 6 monthly plan by paying rs 3500.

So the issue here is I haven't yet received any refund amount as I promised by Airtel customer care.

Can you please do the needful on this issue and refund my money back as soon as possible.

Regards
Kumar p

We are corporate subscriber and since last one week, we are experiencing issues with the network connectivity. Calls are dropped, phone not reachable, switched off etc.

When contacted with CSE, after follow up he mentioned that the engineer will reach after another 3/4 days.

Surprisingly, Airtel is so careless about corporate customers???

Airtel is the worst service provider in India, they won't resolve any sort of requests raised by customers, I've took fiber connection, and due to the issues I've stopped using their services in July after that they kept on generating bills even after speaking with them several times I've spoke with a superior gautami of airtel, she's the worst member and her team, communicating to customers, totally 8 thousand rupees I've paid to airtel for not using their services,
Thanks to airtel and the officers who are encouraging this kind of scams in India

I have done my recharge for mobile in Airtel Website on[protected]. My order ID is[protected]. For RS 1799. From my bank account amount has been deducted. But this transaction is failed. Even after 10 days this amount is not refunded to my account. I am having account in ICICI bank. When i will get back my money.

I recharged my prepaid Sim with 999 and i can't activate Amazon prime membership it blurred at the claim

Im using apple iPhone and facing issue on internet service at 7:30pm to 12 pm raised complaint through my airtel app but it shows my concern my resolved, but In reality my problem was not resolved and facing this issue even now, so using my cousins data as hotspot to raise this issue
Please take this issue as prior and so needy

As stated by Airtel, they have increased the network coverage in Gulakmale village. I am still having call drop, call not connected, not able to get incoming call and internet issues.

Sir at our home in the night internet doesn't work.and when we call to any no. The internet starts working in our area. There 30/40 users all are troubled by this problem we can't study online in nights. Sir plz respond I complaint many times to airtel customer support but they never responded me. That's why i came here.day time internet works average but in the night stops working