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Airtel Complaints & Reviews

www.airtel.in

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Updated: Apr 5, 2025

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Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 57

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I am facing broad band issues and they have not been addressed properly. CC they don't know what's the issue is and they update the issue will be resolved within 24 hrs and field engineers they don't respond at all. I have asked for connection closure if they can't provide proper customer service and they don't do it at all. Issue happened multiple times with Airtel broadband...

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Address: Krishna Kripa House, Thiruvangadu Post Office, Muliyilnada, Kodiyery

My sim card isn't working.
The card hasn't been working since yesterday midnight. Because of that i can't call the customer care also. Please take an immediate action about this issue....

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Website: www.airtel.in/xstream

Dear Sir
I made a request on Airtel app for xstream fiber connection. Since then my phone started ringing from various representatives of Airtel Xtream. Everytime they said that connection can not be given as my area is far away from the fiber line. On September 2nd three of their representatives visited my place and said that we shall give you the connection as our senior allowed it but you have to arrange one more Connection I talked...

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My name is vishal khatri and i have postpaid connection of airtel and the problem i am facing is that I don't receive any missed call alerts on my number when i my mobile number is not reachable. I contacted airtel and they said that they have deactivated the service by their own side and they aren't reactivating it. Kindly register a complaint against them.
Mobile number - [protected]...

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I called for the disconnection of service on 25-Apr-2022 ([protected]). I was on a yearly plan but closed prematurely as I switched to another service since Airtel was not providing 150mbps in my area yet. Despite handling repeated calls, I was frustrated and maintained on asking them to close permanently and have no intention of retaining service. They still haven't closed until September.
Today they're asking me to pay the dues of...

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The wire connecting my wifi(not the power cable) has completely broken of due to my own fault.Please provide help as soon as possible....

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Dear Sir/Madam,
Everyday I am getting calls from different phone numbers which when picked nobody speaks on the call. Earlier I used to get call everyday from Airtel payments bank.
I am writing this to you because when I block these calls via Truecaller, I can read the comments mentioned by other sufferers that the calls are made from your company.
Kindly look into this matter as it has become an everyday nuisance....

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Address: bijpur

Website: no

My airtel number suddenly close but why...

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The Airtel Junction Box is right in front of my residential land in Kuberan Nagar, 14th Street, Madipakkam. We were not informed about placing this Junction Box in front of my land. (Photo Attached). We are about to start house construction in this land and this Junction box is causing disturbance for the JCBs and Lorry in ferrying the construction materials.

Can you please have this Junction Box removed/relocated at the earliest...

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I started having an issue on 1stSep2022, but waited for 2days to get it auto resolved. Since there was no action, I raised a complaint officially on 3rdSep2022 and ERT was 4pm 4Sep2022. Yet No action. I started calling the customer care from Sep5 every 4hrs, and spoke to so many supervisors and today it is 9Sep2022 without any resolution.
Most pathetic observation here is, the technician visited my house on Sep7 and says "the fibre...

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Address: Bangalore

I received message on Sunday Sept 4th on deducting 1.0Re o[censored]sing ONMBLE_CNTST. attached screenshot for reference...

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Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more servicescall 56789...

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Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more services, call 56789...

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Address: Airtel India Haryana Gurgaon

I have raised a complaint on 29 Aug 2022 with ticket id [protected]. It is not resolved till date, instead the engineer Mr MAHAJEET SINGH LODHI OLD GGN () and his Senior Mr Hawaldar, has disconnected or cut the connection of my broadband on 31 aug 2022 now the connection is not working at all, this has been done by Mr MAHAJEET SINGH LODHI so that i can provide him the happy code once the connection is restarted and he can trick me for the...

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On 25th, I did a recharge of Rs 455 from Airtel app, paid via Amazon Pay. The money was deducted but the recharge was not processed by Airtel, and the money was not refunded either. Airtel customer care when contacted via call...

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Website: www.airtel.in/contact-us

Airtel operates with absolutely no concern for their customers. Though they claim to have a helpline, it is merely a robotic system designed to promote themselves and avoid any issues on their part. To elaborate this:
(1) There is actually no option under any circumstance that you can speak to a customer care executive.
(2) They refer to their company as Idea, and not Airtel on their customer call line.
(3) Before placing...

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Address: nellore

Done wrong recharge to [protected] instead of [protected] for an amount of Rs. 1799.00

kindly refund the amount to recharge [protected].

Order ID :[protected]...

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1. Airtel Customer service is not responding to my email about a complaint about Flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available.
4. Data speed is very less...

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1. Airtel Customer service is not responding to my email about a complaint about flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted and kept waiting when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available....

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Address: Durg, Chhattisgarh

Website: Www.airtel.com

Dear Airtel team,
I'm ur Platinum postpaid user from past 8 to 10yrs,
I have been complaining regarding network issue continously from past 6 months, to which i don't see any progress from ur end, whenever I logged a complain it gets resolved in a week or so and internet starts working fine again after few weeks it gives a same problem to which I have to lodge a complaint again, this issue is repeating again and again, is...

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