[Resolved]  Ambank Group — actual balance of the final redemption of housing loan

Housing loan acc:[protected]
I settle my estimated final redemption on 14..11.17 at your cheras batu 11 branch with the amount rm 14, 746.25. Up to today already 9 month, i still unable obtain the actual amount for the final redemption, when i call up to your branch, ms winner answer will check, please revert me soonest possible for the outstanding.

Thank you
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2018
Complaint marked as Resolved 
AmBank Group customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
AmBank Group Customer Care's response
Dear Mr Chong

We have since referred your feedback to the relevant unit for their attention and assistance.

In the future, you may write to us at [protected]@ambankgroup.com for our assistance or you can call AmBank Contact Centre at +[protected]

Regards,

Jeannie

[protected]@ambankgroup.com
AmBank (M) Berhad/ AmBank Islamic Berhad
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AmBank Group
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    91
    Pending
    8
    Resolved
    43
    AmBank Group Phone
    +60 3 2167 3000
    AmBank Group Address
    Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia - 50450
    View all AmBank Group contact information