I received a call from a guy who said he is from ambank. He talked a lot word that i barely understand, but i recognized one word free. So finally i agree with his offer. But after few days when i checked my credit card statement, there is a bill with maa mbf rm56 deducted. This is a scam issue! How come they can simple sell an insurance / assurance or whatever without black & white and without buyer's signature? When i called to ambank credit card department the cs told me they can sell you anything just by a "phone call", because it is recorded!? Omg, don't you know this can be fake? Does phone calling record legally effective?
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Jan 20, 2019
Complaint marked as Resolved
AmBank Group customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
AmBank Group Customer Care's response Dear Lee Rick
We would appreciate if you can write to us at our official email channel; [protected]@ambankgroup.com for our assistance.
In your email to us, please provide us with your NRIC number, contact number and the last 4-digit of your card number for our reference.
Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected].
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