[Resolved]  Ambank Group — maa mbf insurance

Address: 11000

I received a call from a guy who said he is from ambank. He talked a lot word that i barely understand, but i recognized one word free. So finally i agree with his offer. But after few days when i checked my credit card statement, there is a bill with maa mbf rm56 deducted. This is a scam issue! How come they can simple sell an insurance / assurance or whatever without black & white and without buyer's signature? When i called to ambank credit card department the cs told me they can sell you anything just by a "phone call", because it is recorded!? Omg, don't you know this can be fake? Does phone calling record legally effective?
Was this information helpful?
No (0)
Yes (1)
Jan 20, 2019
Complaint marked as Resolved 
AmBank Group customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
AmBank Group Customer Care's response
Dear Lee Rick

We would appreciate if you can write to us at our official email channel; [protected]@ambankgroup.com for our assistance.

In your email to us, please provide us with your NRIC number, contact number and the last 4-digit of your card number for our reference.

Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected].

Regards,
Jeannie

[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AmBank Group
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    91
    Pending
    8
    Resolved
    43
    AmBank Group Phone
    +60 3 2167 3000
    AmBank Group Address
    Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia - 50450
    View all AmBank Group contact information