[Resolved]  Ambank Group — ambank cash deposit machine down

1. Nric:[protected]
2. Contact number:[protected]
3. Card number (Last 4 digits):2216
4. Name :sim suat boey
Dear sir / madame,
I wish to draw to your attention that on the 26th may 2018, your cash deposit machine at ayer itam branch was down for maintenance as stated on the machine and hence i was not able to pay my due for my credit card.
So i took the trouble to go all the way down town to the am bank at beach street to do payment for my visa card.
However, the same problem occur at the beach street branch as well.
I have no choice but to wait till the next to go to ambank bayan baru, to pay at the counter but fortunately the deposit machine was in order so i managed to pay up and no need to que up at the counter.

Please kindly take note of the problems encountered and it would be unfair to charge me for late payment through no fault of mine. Please do not impose any charges for late payment.