[Resolved] Ambank Group — ask for refund for wrongly

amyhooi

Aug 15, 2017

Address: 48000

Saya chan heng ann telah salah transfer payment kepada payee on 28/07 dan buat report kepada customer service on 03/08 tetapi sampai hari ini still tak feedback. Setiap kali saya call pun tak dapat any feedback from customer service. Setiap kali pun beritahu akan minta person incharge call back tapi tak ada, sudah 2minggu. Saya nak tahu kena buat macam mana? Pls call me or my wife

Nama:chan heng ann

Tel:[protected] (My no) my wife no:[protected]

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Sep 23, 2017

Complaint marked as Resolved

AmBank Group customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2017

AmBank Group Customer Care's response Salam sejahtera En Chan

Kami menghargainya jika Tuan dapat menghubungi kami di saluran emel rasmi AmBank, iaitu [protected]@ambankgroup.com.

Sila nyatakan No. Kad Pengenalan Tuan untuk bantuan kami.

Sekian dimaklumkan,

Jeannie

[protected]@ambankgroup.com
b.p AmBank (M) Berhad / AmBank Islamic Berhad