Ambank Group — Attitude no courtesy

Address: Taman Dato Chellam,81800 Ulu Tiram ,Johor.

I want to complaint here about the service at No.2, Jalan Badik 15, Taman Puteri Wangsa, 81800 Ulu Tiram, Johor. When my mother walked in Am Bank, a Malay employee (female) treated my mother harshly and asked my mother Why is risiko of my sejahtera red? Of course, my mother didn't fill in the risk status of my sejahtera, because she didn't know to fill it out!
And then, go to couter 4, a Chinese (female) serves my mother. My mother wants to open a cheque. The waiter gave a form, but my mother can't fill it out. My mother asks a Chinese waiter to help fill it out. The Chinese waiter is very not courtesy, she said loudly to her colleagues: "Look, she didn't fill in one item!"
My mother is old, why do you treat my mother like this!