Ambank Group — Cant pay my visa deducting via my saving account

Ah Mooi Siew Mooi Siew

Sep 3, 2020

Address: LOT 1414/1, JLN INDONESIA, KG SRI PARIT, LUKUT

Usually bank changed the online payment system from good to beeter. But this is not the case of ambank if i were to comapre with other banks. For example : 1 setting up favuorite accounts payment, not well presented and so confusing.
Like today i could not even pay up for my ambank visa. The " continue button" just could not move. Fed up after trying for a number of times. The older system was very very much user friendly. Pls do something about it.

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AmBank Group Customer Care

Sep 7, 2020

Verified Support

Dear Sir/Madam,

Thank you for contacting AmBank.

Our sincere apologies for such unpleasant experience that you have encountered.

For our further assistance, we would like to suggest you may call AmBank Contact Centre (7am – 11pm) at +[protected]local and international) for account related information and enquiries.

Our Customer Service Executive will be able to assist you upon verifying you as the account holder.

Alternatively, you may also submit your enquiry via email to [protected]@ambankgroup.com for our further assistance.

Once again, we apologize for the inconvenience you have encountered due to this matter.

Should you require any further information or assistance, please contact us at:
• Phone : +[protected]AmBank Contact Centre)
• May send us a message via AmOnline : https://ambank.amonline.com.my (For AmOnline user)

Regards,
Adam
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad