Ambank Group — credit card no [protected]

Dear sirs,

I refer to my credit card statement dated 15/2/2020. I wish to inform that there are two charges which i did not authorise and i have no knowledge of:

1. Interest charge (@retail 17%) $112.85
2. Quick cash finance charge @18% $7.35.

Kindly look into this matter and advise me what should be done.

Thank you!

Mak mun luan
Email: [protected]@gmail.com
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AmBank Group customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
AmBank Group Customer Care's response
Dear Mak Mun Luan

For account related queries, you may AmBank Contact Centre at +[protected] hours) or send a message via AmOnline inbox (if you are a registered AmOnline user).

Our Customer Service Executive will assist you upon verifying you as the cardholder.

Regards,
[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad
 
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