[Resolved] Ambank Group — customer service ambank

sunnychai999

Oct 10, 2017

Address: 53300

I would like to complaint the customer service

1st thing my ambank id need to reset and locked, i would like to reset
But it failed.

I rather go to berjaya branch there for assistance, just can help me to call over center, ok fine.

It request to verify the few question then reset also ok. But they dun...

After 7pm i do call again reset, also cant.

What do u actually can help???

[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 12, 2017

Complaint marked as Resolved

AmBank Group customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

AmBank Group Customer Care's response Dear Sir/Madam,

We would appreciate if you can write to us at our official email address, [protected]@ambankgroup.com.

Do provide us with your name and IC number for our reference.

Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected].

Regards,
Jeannie

[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad