[Resolved] Ambank Group — delay of receiving e-statement

Yew Peng Keong

Jul 17, 2017

Address: 81750

I would like to complaint about until today from june to july i still not receive my e-statement from your site. I have make a complaint on 10-7-17 to your customer service thru phone but still not receive your e-statement. Can i know what happen? You are provide lousy service. If i still not receive my statement, i will decide to terminate my card. Looking forward your reply soonest.

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Aug 17, 2017

Complaint marked as Resolved

AmBank Group customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

AmBank Group Customer Care's response Dear Yew Peng Keong

We would appreciate if you can write to us at [protected]@ambankgroup.com for our assistance.

Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected].

Regards,
Jeannie

[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad