[Resolved] Ambank Group — gadaian rumah

ZAMRI BIN MOHAMED

Apr 30, 2018

Address: 53300

I sell my low cost apt in bukit subang bought with ambank loan since 2006. I sold the unit, signed s&p june 2017. Finally my loan acc balance was paid by the buyer bank in dec 2017. After that s&p lawyer said ambank lost the 'gadaian' and asked this lawyer to request a new copy from 'pejabat tanah'. Until now pejabat tanah is still processing this request. I dont know when i can get the balance sold price.

The lawyer even remind me that i may need to pay late charge because ambank cause this problem.

You ambank has profited a lot from my loan among others and not being responsible about the lost 'gadaian'. For your info the snp lawyer is suhaimi yahya and co, wangsa maju.

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Jun 3, 2018

Complaint marked as Resolved

AmBank Group customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

AmBank Group Customer Care's response Dear En Zamri

We would appreciate if you can write to us at AmBank's official email address; [protected]@ambankgroup.com.

Do indicate your NRIC and contact number when you write to us (for our reference).

Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected].

Regards,
Jeannie

[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad