[Resolved]  Ambank Group — receiving call and sms.

Address: 08000
Website: ambank

I'm govindarajoo a/l subramaniam ic no :[protected], has a car loan 20 or 25 years ago, car registration no pal2064, which has involve in an accident.
As far my understanding, insurance has totally clear the balance of the loan due to the car was total loss.
But for pass 1 week i receiving non stop call's and sms (More than 50 to 60 non stop sms from a mad collection agency, the staff from the agency are very rude and keep on calling and sms me.
They also use unacceptable word, like hutang kena bayar sebelum mati, kalau tak mampu tak payah berhutang, even now also i receiving sms without stop from 2.30 till now. So far i already receive more than 80 sms today. From [protected].
I also would like to extant this complaint to bank negara because i also receive sms at night.
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Nov 30, 2018
Complaint marked as Resolved 
AmBank Group customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2018
AmBank Group Customer Care's response
Dear Mr Govindarajoo

Greetings from AmBank.

We will refer your feedback to the relevant unit for their attention and assistance.

For future correspondence with us, please write to us at [protected]@ambankgroup.com or you may call us at +[protected] hours).

Regards,
Jeannie

[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad
 
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