Comments
Dear Sir/Madam,
Thank you for contacting AmBank.
Our sincere apologies for such unpleasant experience that you have encountered.
We acknowledge receipt of your complaint, we would like to suggest you may call AmBank Contact Center (8am – 8pm) at +[protected]local and international) for account related information and request.
Our Customer Service Executive will be able to assist you upon verifying you as the account holder.
Alternatively, you may submit your request by sending a secure message via AmOnline at: https://ambank.amonline.com.my/ if you are a registered AmOnline user.
Upon successfully login, click the message icon on the top banner and select Create New Message to send message via AmOnline.
Should you require any further information or assistance, please contact us at:
• Phone : +[protected]Ambank Call Center)
• May send us a message via AmOnline : https://ambank.amonline.com.my (For AmOnline user)
Regards,
Adam
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad
Thank you for contacting AmBank.
Our sincere apologies for such unpleasant experience that you have encountered.
We acknowledge receipt of your complaint, we would like to suggest you may call AmBank Contact Center (8am – 8pm) at +[protected]local and international) for account related information and request.
Our Customer Service Executive will be able to assist you upon verifying you as the account holder.
Alternatively, you may submit your request by sending a secure message via AmOnline at: https://ambank.amonline.com.my/ if you are a registered AmOnline user.
Upon successfully login, click the message icon on the top banner and select Create New Message to send message via AmOnline.
Should you require any further information or assistance, please contact us at:
• Phone : +[protected]Ambank Call Center)
• May send us a message via AmOnline : https://ambank.amonline.com.my (For AmOnline user)
Regards,
Adam
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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49%
Complaints
91
Pending
8
Resolved
43
+60 3 2167 3000
Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia - 50450
Thank you for contacting AmBank.
Our sincere apologies for such unpleasant experience that you have encountered.
We acknowledge receipt of your complaint, we would like to suggest you may call AmBank Contact Center (8am – 8pm) at +[protected]local and international) for account related information and request.
Our Customer Service Executive will be able to assist you upon verifying you as the account holder.
Alternatively, you may submit your request by sending a secure message via AmOnline at: https://ambank.amonline.com.my/ if you are a registered AmOnline user.
Upon successfully login, click the message icon on the top banner and select Create New Message to send message via AmOnline.
Should you require any further information or assistance, please contact us at:
• Phone : +[protected]Ambank Call Center)
• May send us a message via AmOnline : https://ambank.amonline.com.my (For AmOnline user)
Regards,
Adam
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad