[Resolved] Ambank Group — Retail interest shown on statement

[email protected]

Jul 11, 2017

Address: 39200

Name:choong ching yan
Card number:[protected]
Complaint:on 11/7/23017, we had a telecommunication with the customer service about the retail interest for 2 months, statement of may-108.60 and jun -145.95. The customer service advised us to make a complaint in order to waive or get the refund.
I hope the company will take the necessary action as soon as possible.
I hope no more interest charges will be shown on my next statement due to it not my fault.
Thank you.

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Aug 24, 2017

Complaint marked as Resolved

AmBank Group customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

AmBank Group Customer Care's response Dear Choong Ching Yan

We would appreciate if you can write to us at [protected]@ambankgroup.com regarding your feedback.

Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected].

Regards,
Jeannie

[protected]@ambankgroup.com

For AmBank (M) Berhad / AmBank Islamic Berhad