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Amul / GCMMF Complaints & Reviews

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Updated: Aug 11, 2024
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Amul / GCMMF reviews & complaints page 2

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8
8988336833
from Kharar, Punjab
Nov 6, 2023
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Unsealed packed buy

Address: Apartment complex in Kharar, SAS Nagar, Punjab

I found that my pack is unsealed (aluminium foil torn condition) under mouth or cap sealed broken .its may lead contamination or duplication .BN:GAV1509 01:14:29...
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Z
Zeisha
from Mumbai, Maharashtra
Oct 27, 2023
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Stale rasmalai

Address: mumbai

I purchased Amul rasmalai recently which was packed in July 2023 and had mentioned best before Jul 2024.

but as i opened the pack it was stale and spoilt, i tried reaching the customer care but it never got connected.

Kindly address this issue on priority....
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A
Anushka.shukla06
Oct 15, 2023
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Received paneer with dead mosquito

I recieved paneer with dead mosquito...
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Address: Indirapuram, Ghaziabad - 201014, UP

This is to bring in your notice that your icecream cart vendors of Indirapuram Ghaziabad 201014 are charging 5 to 10 rs extra for every product they are also tempering the packaging so that the actual price is not visible also many times they overwrite the prices smartly.

And they have removed the prices from the catalogue instead of prices they have mentioned the name of the icecreams.

Pls look into this matter....
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A
Abhayraj Sawant
from Pune, Maharashtra
Oct 1, 2023
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Pieces of glass or fiber was found in ice cream

Address: A/p Uruli kanchan, Tal:Haveli , Dist:Pune

In Amul butterscotch ice-cream worth ₹20 pieces of glass or fiber were found while eating....
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A
Abhiraj0805
from New delhi, Delhi
Sep 30, 2023
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Amul kaju katli sweet

Address: Delhi

I bought Amul kaju katli sweet pack of 200gm online. I must tell you that u should improve its taste or if it is not your cup of tea then please stop selling it, it is more bitter in taste than sweet.

You are charging 1000 rs/kg which is way far expensive then any other kaju katli, and the quality of that product is totally pathetic.

Seniors please taste it personally and think about it if you feel the same...
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S
ShivaniPPatil
from Vasai, Maharashtra
Sep 29, 2023
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Found worm in Amul Paneer

I purchased Amul Malai Paneer from the local grocery store on 23rd September 2023.

I wanted that product for immediate use so I followed all instructions written on the pack but found a worm on the paneer....
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S
Shashre
Aug 9, 2023
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Below quality Curdled milk

Address: ahmedabad

Amul Gold Milk bought today curdled.
Quality of milk is going from bad to worse with every passing year and the prices rising exhorbitantly every quarter.
Strongly advice the food quality monitoring department to do quality check at the Amul plant.
Milk out of all eatables should be provided unadulterated for the high price that the public is paying....
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A
Arpit2121
from Gurugram, Haryana
Aug 7, 2023
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Chemical based Amul Gold full Cream Milk

Address: Gurgaon, Haryana

I purchased Amul Gold full cream milk 500ml (4 pouches) on 1st August 2023, which is used by 2nd August 2023 but during boiling it curdled and when I checked with a spoon it stretched like a rubber. I registered a complaint[protected] to Amul on the same day and they assured me that I will get the resolution within 3 working days but still, they do not have any update or information about that, and every time I am getting the same reply that...
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P
Pritichopra
Jul 22, 2023
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Curdled milk

I have made 2 complaints (2362303, 2362315) on 14 July regarding curdled milk, but yill date I haven't received a single call from Amul regarding the same. I have sent an email to Amul on 18 july but no action on this as well. This kind of service is highly unprofessional. I request you to kindly take appropriate action on this matter as soon as possible....
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A
Ankur2906
from Vadodara, Gujarat
Jul 22, 2023
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Rasmalai/ bad smell and fungus in product

Address: Vadodara

I've bought an Amul rasmalai packet 100gm on 2 july with the packed date - 2 March 2023 and expiry date - 1 march 2024. But after opening the packet, I found a very bad smell and fungus in the product. Kindly check the pictures. Please check at your end and refund money....
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S
sbhaveshk
from Ahmedabad, Gujarat
Jul 19, 2023
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Unprofessional and Poor Customer complaints handling

Amul is very poor and worst company in customer complaint handling. I filed complaint son 4th May 2023 and they told me to resolve complaint in 3 days since then 75 days are over but no solution at all.
i mailed approx 12-15 mails and 9-10 calls but no solution at all.

my complaint number is : 2336031

they are not serious in problem solving only to frustate and harrass mentally...
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A
Ayush-Master
Jul 10, 2023
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Order never processed after payment and no refund issued

Address: Gujarat Cooperative Milk Marketing Federation Ltd., Amul Dairy Road , Anand , Gujarat - 388001 ,IN

Placed order on Amul store website shop.amul.in having Order No #57121 on 6th October 2022.
The payment of Rs. 640 has been debited from my bank account but the order says payment failed. Have tried email and calling the company to resolve this nut no response.

Attaching screenshots of the transaction proof and order details, kindly help resolve this issue and issue my refund...
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R
rockyssss
from Jabalpur, Madhya Pradesh
Jun 22, 2023
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Shrikhand

Address: jabalpur

I have purchased amul shrikhand and found that it smells very bad and tastes very bad.

I have raised complaint no 2351774 on friday 16 june 23, but didnot receive any response from Amul.

I have again called customer care on 21 june 23 and did not recieve any support, they were very unprofessional.

I am really surprised to see no response from Amul and poor and not eatable quality of product from...
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A
adasgupta153
Jun 20, 2023
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Amul fruit N nut Dark chocolate

I am Abhishek Dasgupta mobile no [protected]& e-mail [protected]@gmail.com. I have purchased amul fruit and nut dark chocolate along with other products from shilpi stores at shyambazar Kolkata, on 12/06/2023. But the product was damaged and fungus grown both side . I immediately informed one of the staff of the said store . They asked me to bring the choclate. Today when I went to the store they said to bring the box or it won't happen.Now...
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J
Jignesh Chudashma
from Mumbai, Maharashtra
Jun 19, 2023
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Selling expired products

I purchased 3 items from amul store situated opposite "under the neeam tree" restaurant on[protected] between 13:00 to 14:00 IST.
I checked the product is having expire date and incharge person refused to exchange.
Even exp date was 08/06/2023.
I have seen there are other customer also recieved the expired items however, they didn't notice the date and time....
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Placed an order for amul protein chaach
Inr 750/- on 30th May, there was no attempt by delhivery to deliver the product, they returned it themselves without trying to contact me, now it’s been a week since i emailed amul customer support for refund but no response has been given from their side....
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L
Lom S
from Bhilai, Chhattisgarh
Jun 15, 2023
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Selling over MRP.

Address: Ahmedabad, Gujarat

In all over Gujarat state retailer are selling Amul Milk Gold 500 ml packet which cost 32 rs MRP on rs. 33 or rs. 34.. which is not genuine.. as per consumer rights more than MRP selling is illegal.. everyone has to take action against this illegal selling price over MRP.....
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T
Tejal Bharadiya
from Mumbai, Maharashtra
Jun 12, 2023
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Ice cream gone bad

Address: Dahisar east

I usually eat Mango or raspberry dolly from Amul. But the latest batch I bought seems to have turned bad. It is semi solid. I initially thought it has not yet set as I just bought it. I ate it last Friday night and started getting loose motions from Saturday evening. It is so bad I had to do a video consultation. My doctor asked me if I ate any outside food, but since I did not, I said no. We were both surprised why I got stomach infection....
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A
arun7sharma
from Noida, Uttar Pradesh
Jun 9, 2023
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Amul curd fungi

Address: Gurgaon

Today purchased from shop sec 81, The fresh Mandi Gurgaon. Ana found expired and fungal on curd. this is seriously vertigo pathetic and need legal action...
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