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Amul / GCMMF Complaints & Reviews

www.amul.com

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Updated: Aug 11, 2024

Complaints 1625

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293

Unresolved

1332

So far, so good. Amul / GCMMF is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Amul / GCMMF will keep up the work and continue to help more customers with their concerns even better 🤝

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Spoiled ice cream

Amul buttermilk

Fungus in butter amul

Most useful reviews

Unhealthy and fake products

retailer charging higher than MRP

the amul cheese slice doesn't melt

Featured stories

Leaking and used icecream bought from an Amul parlour

Shrikhand quality issue and second expired stock sent via amul executive

Milk was in bad condition

Amul / GCMMF reviews & complaints page 5

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Address: Anand, Gujarat

I ordered Amul protein butter milk on 10/02/2023 of Rs1500/-
Order No:- 75579
I started drinking amul Protein butter milk after 3 days of delivery and i noticed the buttermilk is very thick in consistency and it stays stick in the paper container and tastes different this time, i opened the paper container and saw it had very thick butter milk which i am sure is not in good condition l. I am facing digestion problems and uneasiness...

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I got amul cheese slice 10 pack from a nearby shop.
But product quality is bad.
The shop refused to take responsibility.
The cheese slices tasted bad and broke into powdery pieces.
The product is not expired ....

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Address: Paschim vihar, Delhi

I ordered unsalted white butter from Zepto, it is online 5 min delivery app.

When I opened the package the butter was pale yellow, instead of white color.

I thought the Amul has changed its butter, then I found out that it's fake and Zepto app is delivering this fake product all-around.

I am shocked and horrified...

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Expired Butter milk sold out at JNU outlet near KC Kamal Complex....

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Address: Rajapalayam

Within 1 months. The Amul Paneer pack expired. The taste is ... But, in this pack print the expiry date after 6 months of manufacturing date....

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I've bought an Amul curd of 1L pack from Reliance Fresh. Just a day after, it started an being bad and tested sour. This happened before also....

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Address: 3rd floor j-3/168 kalkaji, DDA FLATS, Alakhnanda market

Order the Amul protein pack of 8 from its official website, the amount got deducted from my account but on website Shows payment failed and retry, Kindly look into it....

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I have bought a butter from a general store near me in delhi chhatarpur don't buy amul butter when u see the green mark on the top pf the box in below right corner...

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Address: C 193 FIRST FLOOR, 4TH CROSS STREET, GAMMA 1, GAUTAM BUDDH NAGAR

Dear sir, I am leaving at C 193 Gamma 1 Greater Noida U P. I purchased through our Local vendor one 500 gm Amul Butter a week back. found fungus. even after removing the upper layer containing the fungus still it crop up at another place. This has happened 1st time with me.
kindly replace the butter and find the reason of Fungus....

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Website: shop.Amul.in

I placed order for Amul camel milk on shop.Amul.in and got message on my email:
Order Receipt
Order #72557
Hello Krishnapur Ananth Nagamani,
Thank you for placing Order. You may process your payment to initiate delivery. If you would like to view the status of your order or make any changes to it, please visit Your Orders on shop.amul.in.
Your order will be sent to:
Krishnapur Ananth Nagamani br...

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Website: shop.Amul.in

I placed order for Amul camel milk on shop.Amul.in and got message on my email:
Order Receipt
Order #72557
Hello Krishnapur Ananth Nagamani,
Thank you for placing Order. You may process your payment to initiate delivery. If you would like to view the status of your order or make any changes to it, please visit Your Orders on shop.amul.in.
Your order will be sent to:
Krishnapur Ananth Nagamani br...

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I have made the payment on 15 January, 2023, but the order is not received. The status says "dispatched" but they have not provided any tracking id. Amul customer care is not even responding in email....

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Address: Daily Bazar road, Ward No. 09, North Lakhimpur, Assam

I ordered the product Amul Protein ButterMilk and the money was debited from my account. Then the transaction was shown to be cancelled and I didn't recieve any refund or updates regarding my order...

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All the shopkeepers in Jogeshwari East - 400060 Mumbai are charging customers Rs 1 per 1/2 liter more than the MRP printed on the package.

When asked why they are charging more than MRP, they said it is the cooling charge for keeping the milk fresh.
For 1 liter of milk I was charged Rs 54/- instead of Rs 52/-

Please find the attached bill as evidence where Rs 52 is charged for milk and Rs 2 is charged...

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Address: Balaji Sweets and Snacks Siddhi Vinayak Complex, Station Rd, Mukti Nagar, Sachin, Surat, Gujarat 394230

Team,

There are these local shops in our locality who are charging 1Rs. over and above MRP on the milk stating that we bought milk at Rs.32 (That is the MRP of Amul Gold Milk) and we sell at Rs.33 which is above MRP. How can anyone charge above MRP? I bought 2 Packet of Amul Gold with a price of Rs.32, So the total amount was Rs.64, I gave him Rs.500 Note and Shopkeeper gave me Rs.434 only. When I asked him he argues with...

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I purchased amul taaza from swiggy instamart on 4th December 2022. On 15th opened one of the packs to find it completely spoilt and stinky. Complained to Amul on twitter however haven't got any response from them at all. Even though it's a health hazard no one really cares...

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Address: Amul

I have been using Amul Cheese Sauce (jalapeño) for several months. However the product bought in the last 2 to 3 months, has become very liquidy, though earlier it was thick. It seems as if it has been diluted. A cheese sauce should be thick, as it was earlier.

My contact:
EMail: rajiv.[protected]@gmail.com
Mobile: [protected]...

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Rasgulla were slightly pink in colour, very hard & bad taste. raised a complaint on 19.10.22 wide No. 282851 but not resolved so far. product is preserved and legal action may be taken...

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We purchase Rasmalai Product on dt.15/11/2022 from D-Mart shop located at Kandivali west. We raised complaint at Amul customer care on dt. 16/11/2022, after the registered complaint we have received Msg from them "Dear Customer, your complaint number 2207187 is registered successfully. Our local representative will attend the complaint in 3 working days. Kindly share your feedback on https://customercare.amul.in - Team Amul". They said new...

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Address: Palanpur Banaskantha

I received your Amul's Masti Dahi product frozen yesterday from your branch....

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