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Apollo Pharmacy Complaints & Reviews

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Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 52

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D
DR. S.Pal
from Powai, Maharashtra
Mar 18, 2020
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the sales person is forcing me to buy more medicines than prescribed by doctor.

Address: ISRO LAY OUT, 560078

Dear sir
Your extension counter at isro layout bangalore-560078, where i am a regular customer for more than a decade, the sales persons are forcing me to buy 40 tablets, while doctor's prescription tells only 30 tablets. Their behavior is of some shopkeeper, where bargaining is done. It is not expected of a pharmacy, to impose some thing beyond the prescription. My drugs were prescription drugs and not over the counter drugs.
Please...
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Nilanjan72
Mar 17, 2020
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surgical masks in times of coronavirus

Address: Pune, Maharashtra, 411048

I am a physician in pune with my private practice and also attached with apollo clinic at nibm road pune.
I was shocked to note that apollo pharmacy located at the apollo clinic nibm road is selling surgical masks (Worth maximum rs 5 per piece) at the rate of rs 30 each piece that too for doctors and medical staff who are at the forefront of patient care. Please note that the govt has notified it as an essential commodity.
Does...
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Shashank Shekhar Sharma
Mar 16, 2020
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supervisor is denying medicine

Address: Herbinger Heights Mansarovar Patrakar Colony, Jaipur, Rajasthan, 302020
Website: Apollopharmacy.in

I used to take medicines from apollo pharmacy modalert and the supervisor started giving me from outside the company without bill, when i denied taking medicine without bill and asked him to give me from the apollo pharmacy, he denied giving me the medicine, his name is madan and he works in patrakar colony, jaipur branch. He wants me to get it from him outside the apollo pharmacy so he can make the profits...
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Mohamed khalid khalid
Mar 16, 2020
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payment of money after timeout

Address: Essara wedding hall tumkur, Tumkur, Karnataka, 572101

I had bought kenz tablets from apollo pharmacy near essara wedding hall tumkur. While doing payment i scanned qr code and while paying the qr code timed out and my payment is complete so i pay the money for the person in the shop. So i want my money back rs 190. Please i want my payment back as soon as possible can you let me know when can i receive my payment my phone number is [protected]...
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Distressed citizen!!
from Madurai, Tamil Nadu
Mar 16, 2020
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order cancellation and no refund

I had placed an order online (Order no. Is[protected] in 17th feb 2020. My order apparently was cancelled, which i wasn’t informed about, but instead learnt on calling them to find out the status. I have subsequently made 9 calls to follow up about the refund, but i’m not able to get any information. They claim the refund is complete, but they aren’t giving me any transaction details, and nothing has been reversed to my card.
br...
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S
samadrita saha.
from Pandua, West Bengal
Mar 14, 2020
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product and staff behaviour.

Address: joynagar

Dear sir/madam,
This is to inform you that myself mr. Sudhir kumar saha. I am a senior citizen man and 70 years old.
Few months ago i have purchased some medicine from joynagar station branch and collect the amount from my shop (Mr. Debprasad).
But today he came to my shop and he is threatening to me repeatedly. Before one week he have come to my shop for this things. I think he don't pay this amount to your store and...
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S
Mar 13, 2020
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bill no 13243cs0102750 0ns

Address: 10,doulat bazar v, tribeni hooghly

I bought one stripof zytanix tab on13/3 from the tribeni br of the above shop.
My doctor pescribed me this medicine for my wife for five days, one tablet of each day, so required only five tablets. But the refused to give me five. To save my life i have to purchase. I am a senior person of 68 yrs old have no such income. The tab cost rs197in which rs98.50 is for no use. Could they do not make o strip of 4/6 etc so that medicine could...
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guddu19650
Mar 9, 2020
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hand sanitizer

Address: B-1102, Antriksh Golf View -2, Sector 78, Noida-201301, Gautam Buddh Nagar, Uttar Pradesh

I'm a regular customer of your pharmacy since long. Yesterday, on 8th March, 2020, I visited Apollo Pharmacy, Sector 78 Noida and asked for hand sanitizer, the person available there told me about the un-availability of the product and informed that the same would be available on 9th March. Today on 9th March at 1:30 PM, I again visited the pharmacy for the said purpose. A person named Mr. Lokendra was present there and showed me the carton...
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Anupsg
Mar 9, 2020
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excess payment taken, detect in invoice observation complaint id-2589087

Address: 21, Greams Road, Chennai 600006, Chennai, Tamil Nadu

Sir,
In ref. To my complaint id 2589087 regarding the above, again i want to draw your kind attention and again requesting to remove my difficulties as applied before you. If you are satisfied and willing to pay back my excess amount which has been paid in your counter, please let me know the procedure how can i get the amount back, then i will send you the details as asked for. Your concern is very large and grate, keeping the same...
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Open2020
Mar 7, 2020
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staff (ap52532) showing insulting behavior

Address: Hridaypur ,west bengal, 700127

Today, i am visiting your hridaypur pharmacy for collecting my regular medicine for my mother. My is a regular customer of your appolo pharmacy. Every month i am collecting medicine and showing prescription of chennai apolo hospital doctor.
But today, when i am going to your hridaypur store, one of your employee (Ap52532) showing insulting behavior....
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Umesh Kondapalli
Mar 7, 2020
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product they are giving the price

Address: Nacharam,near vyjayanthi theratre, 500076

Hai

This is suresh kondapalli, today i had a bad experience in apollo pharmacy in nacharam-500076
I have take 1 product in this pharmacy they said 130/-, i asked to them any discount is there, they said me above 200/- ok that is fine, when i am paying in paytm it is 118/-, why they r making money like this not a correct,

Give me explanation about this, this happened in march 5th

I had...
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thallam raja
from Visakhapatnam, Andhra Pradesh
Mar 6, 2020
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bad service from staff at rc road tirupati branch

Address: RC Road, Tirupathi, 517501

I have waiting for more then half hour for tablets nobody can't response and i have asked several times finally they responded then told that internet is not working we can't redemption amount from your card and they suggested to go beside med plus take tablets because which is small amount and sometimes they have collect full amount on tablets due to internet not working, this branch is providing worst service, finally i have taken from...
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Address: RABITIRTHA, P.O.- BUD BUD, Dist- PURBA BARDDHAMAN, WEST BENGAL, PIN- 713403.

Sir,
We, Husband & Wife are patient of Apollo Hospital, Chennai vode UHID No-AC01.[protected] & AC01.[protected] under Dr.SUBRAMANIUM J R (MD). After completion of our treatment we moved to Apollo Pharmacy Counter at Main Block for medicines.
Kindly check the enclosed Invoice and Card Payment Slip vide Invoice terminal No- 15268CC0321195, Dated 27/02/2020 at 07:42:15 am, and as Total Bill for two patient medicines is paid in...
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H
HARINAXI SHARMA
Feb 25, 2020
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purchase of seacod capsules, not delivered, nor refunded

Address: Dholakua Cross Roads, Gandhinagar, Gujarat, 382421

I had ordered seacod capsules on 22/2/20, order id[protected] @ rs 172.12 which appeared on their site, and which appears today also. But it was not delivered because they say the price is more and i have to pay the difference if i want delivery. They have cancelled the order on their own and have not refunded the amount also.
Had it been an emergency, they would have extorted more money to deliver medicine.
I have lost trust...
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Prady01
Feb 25, 2020
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home delivery

Address: Hyderabad, Andhra Pradesh, 500089

On 24/02/2020 i placed order for medicines at 5 o'clock at manikonda apollo pharmacy and person on the other end said it will delivered within half an hour. I mentioned it is very urgent. I kept calling them and they kept on postponing the timings. It was till 10 oclock at the night they did not delivered the products nor did they told me about cancellation of the order and switched off the phone. Next morning when i called to enquire the...
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V
Vanithalucky Vanitha
Feb 24, 2020
Jul 3, 2022
This thread was updated on Jul 3, 2022
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certificate and drug license has not been relieved

Address: APOLLO HEALTH CITY,, BESIDE GET-WELL SURGICAL, SAI GUEST HOUSE, 500096

Good morning sir. I have worked as a pharmacist in apollo pharmacy for 1.6 yrs. I feel it was a worst experience to work there. After resigning from your organization also i didn't get free from your trouble. 5 months i have completed still i didn't get my certificates, still how many days time i should give for certificate relieving and staff is also very rude and careless. Because of you i lost my jobs after joining also due to the that...
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A
ankolekar
Feb 21, 2020
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behavior of salesperson

Address: sadashivgad, 581352

Hi often i visit opollo pharmacy and i feel great to shop there but recently the sales person are behaving rude. When we ask for a product, instead of giving they ask us to find or pick up by ourselves. How would we know where the products are kept? Why they are there if they cant assist the customer!? Also sales person put customers on wait. Rudely they speak up with the customers....
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Varun Kittu Mishra
Feb 20, 2020
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payment done twice. money not refunded even though bill was cancelled

Address: 141/A , Mahalakshmi Apartment , 5th lane , Raghavendra Colony, Kondapur, Hyderabad, Andhra Pradesh, 500084

I bought items worth 127 rs . Once the sales person initiated a payment of 100 by mistake then he again initiated a payment request of 127, both on phone pe . I paid 100 then he said its cancelled even when payment transaction was successful. I again had to pay 127. He said it ll be refunded in 2 days automatically but it is still not done yet it's been 4 days now. Yesterday he said we cannot do anything from our end. N made excuses. Please...
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adi reddy Sravani
from Hyderabad, Telangana
Feb 20, 2020
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no return of medicine!!!

Address: Beeramguda, East Godavari, Andhra Pradesh

I have been a regular customer of apollo pharmacy beeramguda. My doctor advised me to take vit d solutions and i have taken 5bottles of each which costed 73rs each. As my doctor said u can stop them now i have went for the pharmacy stating return of medicine, the guy stated me that there is no return policy or exchange since one mnth. I am a doctor and according to the usfda and other guidelines every pharmacy has a rule of taking the medicine...
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Sunilbhojwani23
from Bengaluru, Karnataka
Feb 19, 2020
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no refund for wrong deduction of amount on ask apollo app

Address: Bangalore, Karnataka, 560033

On dec 10 i tried booking online order on ask apollo app.
Money got decuted but transaction failed.
No confirmation message or notification from apollo.

But paytm said money debited to your account

I have send 15 queries including calling and mails.

No resolution yet.

I have to send consumer court intimation, for that i want written final reply from your side.br...
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