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Apollo Pharmacy Complaints & Reviews

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Updated: Oct 22, 2024
Complaints 2000
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1204
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Apollo Pharmacy reviews & complaints page 51

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P
Pausali
Mar 29, 2020
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misbehaviour and harassment

Address: Nona chandanpukur, Barrackpore, North 24 Parganas, West Bengal, 700122

Dear team,
As a regular, profitable and trusted customer of appollo pharmacy over a decade, it is painful to intimate you in this countrywide crucial situation but as it is somewhat related to the goodwill of your company so i think it should reach upto the highest authority. The staffs of a particular store (Branch) of your renowned chain of medical shops are simply taking wrong advantage of the present situation by deliberately...
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Annu Bageshwar
from Delhi, Delhi
Mar 29, 2020
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payment gateway dispute

Address: New Delhi, Delhi, 110092

I just placed my order of rs 2176.70 on your app with my debit card payment, the payment was successfully done from my account to your app, but i did not receive any order number or notification. I am sending you a screenshot of my bank transaction details for your reference. Please help me on this. This is the first time i have used your app and faced stress due to this corona virus condition.
Regards...
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tirupati Kiran nayak
Mar 27, 2020
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mamypoko pants took rate of mrp

Address: EWS 330PID No-23/1001 Navanagar Hubli, Dharwad, Karnataka, 580025

I have purchased Mamypoko Pants of Lsize 80 pants but they earlier told an discount of rupees 400/- rs but later when they remoed a bill they took full MRP of rupees 1249/- so please sought me back my 400/- rs back. And I earlier asked in 'MEDPLUS' they told they will give 400rs discount . Please help in return of my 400 rs....
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Pradipmum
Mar 27, 2020
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holland and barrett - product sold but not delivered

Address: Mumbai City, Maharashtra, 400057

Hi team,

I need your help. I had raised an order with an available item at holland and barrett. It was available and my order got processed. But there is no status on delivery.

When i called, they mentioned that the stock is not currently available. How did it then show it online on website and process my order?

In this times, when the prime minister expects us to trust the pharmacy, shouldn't...
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Address: dattatota,puri,odisha,india, Jagannath lane, dattatota,puri, odisha, India, Puri, Odisha, 752001
Website: www.apollopharmacy.in

Hi team!!

I ordered a "d-protin powder" on 22 mar 2020 through apollo pharmacy. My money deducted from my bank account, but order not placed, and it shows the payment is pending, but money deducted from my bank account. Please help me 6 aa soon as possible.

Order id_ [protected]
& please try to cancel my product, and refund my money....
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Shane777
Mar 25, 2020
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stores scam

Address: 122001

The stores time and agin deny when one wanta to redeem the reward points which is very frustrating. Infact the store at ocus quantum sector 51 gurgaon promises redemption and sends delivery saying server down. This has happened many times in past and the guy even asks the address and says no dwlivery guy. Why ia the address asked if they dont have delivery person. Other stores also similar experience. Why is it so painful to get redmption?...
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Sree Neevas Daasari
Mar 25, 2020
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return and refund or replace of medicine

Address: Opp. HOUSING BOARD COLONY, Hyd Road, Siddipet, Medak, Andhra Pradesh

Thinking as popular medicinal company, i went to apollo pharmacy, hyd road, siddipet. I did buy l montus tablets yesterday that is on[protected] but some other reasons i went to same apollo shop on next day to return. They said neither we took back nor we replace them. What was the problem i had asked. They haven't said any proper reason. At the time one seller behaved as rude and said get out of the store with no reason. Do teach consumer...
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Jeetu Kamal
from Powai, Maharashtra
Mar 25, 2020
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serious delivery

Address: Ramgarh, Kolkata, West Bengal, 700047

Am not my home, and my wife is suffering with enormous gum pain.. for that i have requested to my nearest apollo pharmacy (ramgarh branch)which is 1 and half minute walking distance.. but the executive who talked me, how much he was rude u dont believe.. sticky he said, "do, what you can do, i am not going to delivery"...
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Address: 4195, tower-4, TVH Ouranya Bay , kazhipattur, padur, omr , chennai, Chennai, Tamil Nadu, 603103

I have order lonopin tablet and paid 1116 on march-8th. Due to out of stock apollo cancelled my order.
For past 12days my amount is not refunded.
Customer persons also not responding correctly.
I requested many times by approaching the apollo customer care. But amount will refunded soon soon. Other than that while speaking in call, customer care persons are cutting my call....
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Tulika Oberoi
from Hyderabad, Telangana
Mar 24, 2020
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sanitiser cost

Address: Vikrampuri,secunderabad. Opposite ratnadeep, Hyderabad, Telangana
Website: Apollo pharmacy

I went to purchase masks and sanitiser from apollo pharmacy thinking it to be the most reliable. The staff of vikrampuri branch opposite ratnadeep secunderabad asked for cash payment of rs 180 at about 1100 hrs for a sanitiser on 23rd mar 2020. They told me that they will only accept cash payment for that sanitiser and the cost will be rs 180. I refused to buy the sanitiser. They had absolutely no hesitation in asking for it. There were around...
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haresh khakhkhar
from Delhi, Delhi
Mar 24, 2020
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product is not taken back

Address: Bakrol vadtal road, Pathanamthitta, Kerala, 388315

I would like to inform you that i have purchased ecocte cream before 25 days but as i have to use other medicine doctor adviced me to change the medicine. When i go back to give return the product they told that it is not their product and though they did not give us bill, they demand it. The store is situated at bakrol vadtal road. They behaved rudely.
Look into the matter as early as posible...
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I.Thangavanaraj vanaraj
Mar 24, 2020
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ear drops

Address: 627425

I will purchase ear drops for Rs.44 i will give 200 rupess to the shop person they told t9 go and make the change if they have not having the change for rs.200/- why the open the shop...
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santosh pohar
Mar 22, 2020
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not giving medicine and rude behaviour by staff

Address: 505325

Not giving medicine and rude behaviour bu staff
Here is the contact number of staff who was rude and drunk at the pharmacy store[protected]...
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rahul.katikineni
from Hyderabad, Telangana
Mar 22, 2020
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issues with order submission post payment on the ask apollo application

I tried placing an order for medicines on the mobile application a couple of times on saturday, 22nd february but the order did not go through post successful payment via paytm.

An amount of rs. 476.80 had been deducted both the times and the order failed with an error post the payment page.

Request you to please check and initiate a refund appropriately.

I am attaching the paytm payment receipts...
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Kanaga Durga Bhoopathy
Mar 22, 2020
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non availability of digital thermometer

Address: 601201

I am from gummidipundi, thiruvallur, tamilnadu. Expect one senior lady all others especially youngsters are very arrogant and irresponsible. To me they told thermometer (Digital) is not available. But when my friend asked for morent money (2000 extra) they told it is available. Fraud people are getting recruited in applolo. Kindly go through the issue.

Durga....
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Address: Sector 62, Gautam Buddh Nagar, Uttar Pradesh, 201309

The issue that i have experienced was: since last two times we are trying to use our points from
Apollo card but staff intentionally did not use it and told they forgot to use it this time but use it next
Time. Today again on 21 mar 2020 we went to shop and asked for a powder which staff told it is
Unavailable so we took move and asked to use apollo card points and gave our card. Staff received the
Card and asked...
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Sam Praveen
Mar 21, 2020
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not taking measures for corona

Address: Apollo pharmacy, Near Andhra Ratna road, tuni, East Godavari, Andhra Pradesh, 533401

I am a resident of tuni, east godaavari district. We are happy to have apollo pharmacy in tuni.

But the staff in that pharmacy are not taking necessary precautions to control spreading corona virus. Number of patients with different levels of immunity come there and buy medicines and none of the staff wear either masks or wear gloves while dealing with them.
It's not a joke. Please ask them to wear gloves and masks...
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Vikas02171985
Mar 21, 2020
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high price for normal mask

Address: VVIP ADDRESSES, Ghaziabad, Uttar Pradesh, 201017

Dear sir,
I want draw your attention towards loot of apollo pharmacy. These people are charging 100 inr for a very normal face mask which might cost of ₹ 5 but they charging ₹ 100 for the same.
Government set price for normal mask is ₹8 and for surgrical mask ₹10 and this price is maximum retail price.
But apollo pharmacy charging 10 times more than of it.
Whole world is surffering and affected by corona...
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shilpi basak
Mar 20, 2020
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careless attitude

Address: VILL NASARATPUR, NASARATPUR, 713519

Hi i am shilpi basak from samudragarh. Recently your branch has been opened here. I go there, become a member and order some urgent medicines. But even after 4 days and my continuous calling, the members of the branch just assure me and do nothing. A stroke-patient fails to have her urgent medicines because i trust you and have not bought it from elsewhere. Is it my fault then? What type of mean and negligible attitude is it? If anything...
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pirki
Mar 18, 2020
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change of tablets

Address: UDUPI AMBALAPADY KARNATAKA, Udupi, Karnataka, 91

Dear team i am your regular customer since 12 years. I am buying tablets worth rs 2200/- every month at your store located in hotel pancharathna paradise building udupi. Last week as usual i bought some medicines. Out of that by oversight your salesman given me levipil 1 gram tablet instead of 500 m g. I requested to change the same. But as i have used 2 tabletss each from two strips they have rejected it. As i cant use 1 gram tablet kindly...
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