Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Updated: Oct 22, 2024
Complaints 2000
Resolved
1204
Unresolved
796
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Apollo Pharmacy reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Padma
from Delhi, Delhi
Sep 20, 2019
Resolved
Report
Copy
Resolved

given wrong medicine

Address: Hmt Nagar.,Nacharam, Hyderabad, Andhra Pradesh, 500007

Sir,
Last week I have asked for voltaflam tablets but wrong medicine veltam plus, has been given by Apollo Pharmacy Hmt Nagar Nacharan, due to which we have lost confidence in Apollo pharmacy They have kept people, who do not have any knowledge in pharmacy field . I request to take serious action on Apollo Pharmacy hmt nacharam. Please keep qualified staff at pharmacies....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
varsha a thakkar
from Ahmedabad, Gujarat
Sep 21, 2019
Resolved
Report
Copy
Resolved

my inv no 11403bcg0005550 dt 12.09.19, cashback enquiry

Address: Anandnagar, Satellite, Ahmedabad, Gujarat, 380015

My Inv no 11403BCG0005550 Dt 12.09.19, less rec cash back, why?
Billing person not given satisfactory,
I tried your contact no [protected], on my mobile number but not connected
I tried your contact no [protected], She & he says, go to shop & tell them
Why should go here & there
your service is too poor

from
Varsha Thakkar
[protected]

Why you people demanding longer...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sweety Roy Dhawan
from Mumbai, Maharashtra
Sep 19, 2019
Resolved
Report
Copy
Resolved

they did not give us money back

Address: Flat No-705 Europia, Omaxe Meadow Green City, Alwar, Rajasthan, 301019

Yesterday my husband purchased one bottle of syrup rs 662 but now i don't want that syrup because of any issue that's why i told my husband to back that syrup. Today my husband go in apollo pharmacy to back that syrup but he said to my husband that he did not take back and he said that we can't give you money back you purchase anything against your syrup. My husband said that i don't want any thing i just want my money back he did not give...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavnish Wadhwa
from Delhi, Delhi
Sep 16, 2019
Resolved
Report
Copy
Resolved

thermometer

I purchased the mercury thermometer from apollo pharmacy 20-25 days back but not measuring reading properly i replaced it with different one but again it's mercury is split into parts. I request apollo pharmacy please refund my amount or i can purchase different product of same price but they told me this is not possible. But this defective thermometer is of no use for me. Please help me in this regard & refund my amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranav deep
from Nagar Karnul, Telangana
Sep 15, 2019
Resolved
Report
Copy
Resolved

salesperson charging extra money than actual price in the bill slip

Address: Laxmi nagar,godavatikhani, Karimnagar, Andhra Pradesh, 505209

A sales person named "sanjay", working in apollo pharmacy of godavarikhani, laxminagar branch had charged rupees 440 for 2 sheets of aztor 20 tablets.
While in the bill slip shows the price as 405 rupees,
And the points credited in the card are 40.5.
Can you avoid these type of persons as this type of people can definitely ruin your name and fame of your...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Agri Nachiappan
from Mamallapuram, Tamil Nadu
Sep 14, 2019
Report
Copy

discount given on 29.07.2019 by sri ramnagar unit (near karaikudi) fraudulently taken away

Address: APOLLO PHARMACY, SRI RAMNAGAR (Near Karaikkudi), 630107

I have purchased medicines for full cost on 29.07.2019 for rs4208.00 from your sri ramnagar unit (Near karaikkudi), sivagangai district, tamilnadu.
Vide bill number 16625 cs 0052399. Dated 29.07.2019.

Usually discount amounts will be credited to my phone number. After some time i used to purchase some items at this sri ramnagar unit only.

When i visited this centre to purchase medicines on 10.09.2019,...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naren567dra
from Mumbai, Maharashtra
Sep 14, 2019
Resolved
Report
Copy
Resolved

apollo pharmacy staff are cheating company and customers.

Address: Guntur, Andhra Pradesh, 522004

They r charging extra price for medicine as peopwill not the acutal price. Staff making extra profit by this way and they r not giving bill. I[censored] ask for bill they will begave impolite. I think company should conduct surprise inspections to the pharmacy stores. I went for guntur brodipet apollo pharmacy 2 times. 2 times dame thing happened. So i think they r doing same thing for all customers. This is loss to company and customers....
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Balla Kumar
from Hyderabad, Telangana
Sep 13, 2019
Resolved
Report
Copy
Resolved

about staff

Address: YNR green hills, Block B, #307, ICRISAT Colony, PJR Enclave Road, Gangaram, 500050

I really feel frustrated by the apathy of apollo pharmacy staff icrisat colony, pjr enclave road branch. Their service is the poorest. The staff is negligent and irresponsible and very roud towards customers. They have no responsibility sense. They are cheating the customers without giving bills. They give discount if we buy more than 200 inr. I took 262 rupees medicines but today since i asked bill for it, they have not given discount. When...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu4n
from Bengaluru, Karnataka
Sep 12, 2019
Report
Copy

worst experience first time

Address: No.56, Laxman Reddy Building D.B.Halli, 560103

Without my fault, firing on me at the time of billing. No other customers at time, not busy hours.
Came to know after talking the items that, the item I purchased has free item. When they fire on the customer your focus will be changed, so that you will forget the free items with the items you purchased.

Don't know how many people cheated like this....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
from Delhi, Delhi
Sep 10, 2019
Resolved
Report
Copy
Resolved

poor service again & again

Address: New Delhi, Delhi, 110096

I really feel frustrated by the apathy of apollo pharmacy staff sunrise plaza vasundhara enclave. Their service is the poorest. The staff is negligent and irresponsible towards customers. They have no responsibility sense. They only know to calculate the money of medicines. They make a note of medicines but don't supply.
I bought items worth rs 815 today at 7.30 pm. I had to start a medicine (1) prescribed by dr. Jha today. Staff ensured...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayuri Shukla Tripath
from Delhi, Delhi
Sep 9, 2019
Resolved
Report
Copy
Resolved

call not attending

Address: Himalaya Legend, SN 1 Plot No A, PN B, Makanpur, Nyay Khand I, Indirapuram, Ghaziabad, Uttar Pradesh 201010, Ghaziabad, Uttar Pradesh, 201010

Last i complained due to delay in medicine but now they are not picking our phn. This is serious matter if complain then you will resolve d issue nd irritate d customer if you have d pharmacy here then should provide d medicine on time contact num is [protected] not picking phn for medicine order
We have faith on apolo band but i think so we should not go wid this brand...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmya Subramaniam
from Delhi, Delhi
Sep 6, 2019
Resolved
Report
Copy
Resolved

return of tablets

Address: 7,padmanabhan street,T.nagar, chennai, Chennai, Tamil Nadu, 600017

Asked for galvus 50mg tablets yesterday at usman road apollo pharmacy which is supposedly 24hours. But came home and opened one tablet and found that it was galvus met and not the one i had asked for. This morning went to return that tablet and get galvus 50mg. The response from the store person was bad especially he had given some contact numbers and their response was also poor. They do not understand the time of a valuable customer.. We...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Geetanjali shinde
from Pune, Maharashtra
Sep 4, 2019
Report
Copy

no response from storekeeper

Last week i went to apollo medical store in rasta peth opposite of kem hospital pune. Storekeeper was playing game on phone and i showed him my proscription and asked for the medicine, he directly told me that we don't have these medicines, he didn't seen my priscription. Still i asked him can u bring these medicines i will wait for 2 days but he tell me that we don't these type of medicines....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sondur Lakshmipathi
from Bengaluru, Karnataka
Sep 1, 2019
Resolved
Report
Copy
Resolved

excess billing

Address: 445, 3rd Main, 8th Cross, Coffee Board Layout, Kempapura, Hebbal, Coffee Board Layout, 560024

Apollo pharmacy, kempapura village, telephone : [protected].
Complaint for excess billing. Reference bill no. 15725mb0000440 dated 31/8/2019.
I bought medicines, in that for roseday-a-20mg.in place of charging only rs. 96/- for one box he charged for 90 boxes for cost of rs. 8648/-. I paid with trust and confidence but later came to know the excess payment of rs. 8000/-. A case of cheating by apollo pharmacy?...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gupta Mahua
from Delhi, Delhi
Sep 1, 2019
Resolved
Report
Copy
Resolved

poor delivery, incomplete orders, not dependable

Address: Vasundhara Enclave Delhi, New Delhi, Delhi, 110096

Your store in vasundhara enclave in plaza mkt and sunrise plaza. We order regularly from sunrise store. We stay just a few metres away from the store. Anything ordered is delivered not before 2 hrs and many times after 4 hrs. Whenever we order medicines for an entire course and entire rx, either the medicine is not available or the quantity is short. While taking order they do not mention anything. Not even later. They just come late and...
Helpful
Found this helpful?
Write a comment
Report
Copy
S.Madhusudhanan
from CHENNAI, Tamil Nadu
Aug 31, 2019
Resolved
Report
Copy
Resolved

always giving the duplicate invoice for every purchase

Address: chennai, Chennai, Tamil Nadu, 600075

We bought vaccination medicine for our kid on rainbow hospital guindy. The medicine was bought in nandanam (Chennai) apollo pharmacy. They have given the duplicate invoice copy to us.
We have apollo munich health insurance and the claim for this is rejected due to duplicate invoice.
The attached is the copy of invoice. As a consumer i have right to get the original invoice. I called to apollo pharmacy customer care regarding...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Phaniadabala
from Chengannur, Kerala
Aug 31, 2019
Resolved
Report
Copy
Resolved

apollo pharmacy branch manager behavior is not polite

Facing problem with abedkar salai, sunnambu kolathur, chennai apollo pharmacy manager.. And above displayed number is not working to raise a complaints.. Please make sure the customer support numbers should be work.. Please call me on [protected] for more details.

1 week back, i buy 28 rs medicines but the manager charges 30 rs and he is not giving bill then when i asked bill he has given the bill of 28 rs and already 30 rs...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghu Harish
from Bengaluru, Karnataka
Aug 28, 2019
Resolved
Report
Copy
Resolved

worst and rude behaviour by branch incharge

Hi team

Please provide support for the brand name "apollo"

I have bought medicine on 13/8/2019 @ apollo pharmacy jp nagar 7th phase opp to elita, bangalore[protected]. As instructed by doctor we need to change the tablets. So i requested to exchange the tablet with the branch staff. And their response was no exchange as i have done payment mode by phonepay. I have checked with customer care and they said...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrinal k jha
from Mumbai, Maharashtra
Aug 28, 2019
Resolved
Report
Copy
Resolved

worker at apollo pharmacy not giving medicine in the night at 24 hrs apollo

Address: Prince park, Kolkata, West Bengal

Workers here at appolo. Pharmacy kolkata prince park is not providing medicine at night as they keep sleeping and after knocking at door and yelling for 10 minutes they just say that they dont have medicine. Today when i asked him for a redbull the guy wokeup and said it is there but he can not give now and come at day time..
Redbull is neither an alchohol nor a prescription drug that he cant give... He gave me reason that its difficult...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiv5652
from Delhi, Delhi
Aug 26, 2019
Resolved
Report
Copy
Resolved

rude behaviour and late delivery

Address: D-36, Lovely Apartments, Mayur Vihar Phase 1 Extension, Delhi 110091, New Delhi, Delhi, 110091

We have ordered the medicines from our local apollo pharmacy store in mayur vihar phase 1 extension at 11 am. The medicines are of epilepsy and need to be taken on time. The attendant at the store said that the delivery will be done within 1 hour. But i haven’t got the delivery by 1.30 pm in the noon. When i called he said that it will take half an hour more to deliver the medicines as there is only one delivery boy and got multiple orders....
Helpful
Found this helpful?
Write a comment
Report
Copy