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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
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Apollo Pharmacy reviews & complaints page 98

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V
vinodt007
from Bengaluru, Karnataka
Feb 26, 2015
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Hi, I have been to apollo pharmacy many times and each and every time they pretend that they dont have change. I agree it happens sometimes but each and every time they pretend to be that they dont have enough change. They force or tend to buy other items.. In this way they are trying to make money. When you people have huge profits on medicins why dont you maintain enough change. I also found talking very roudly with one of the customers.. Idiotic service.
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    sagaruk1988
    from Bengaluru, Karnataka
    Feb 16, 2015
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    Irresponsible customer handling

    Address: Chennai, Tamil Nadu

    I am Vidyasagar working for CTS, Chennai. Last Wednesday Feb 11th, 2015 my dad went on to buy medicine for my wife in Apollo Pharmacy Periyarnagar II branch. Since I hold apollo medical card, I asked him to buy medicine in Apollo pharmacy. He already had some bitter experience with apollo pharmacy itseems, he refused to go there. Since I forced him he went to that shop, with no regret he again faced problem again. He was not properly responded...
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    Pratyush Rawat
    from Bengaluru, Karnataka
    Jan 14, 2015
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    Behaviour of your staff is very bad

    Address: Bangalore, Karnataka

    Hi my name is Pratyush . Today I went to your Arekere branch . The staff there was drunk and he was telling to speak only in kannada otherwise he will not give medicine . I asked him in english he told he don't know english also . I don't understand if he don't know english how he reads the name of medicine and how he has studied his basic education. I will recommend if your company want only kannada speaking person in yourr shop please do...
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    chaitu5869
    from Gurgaon, Haryana
    Jan 11, 2015
    Resolved
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    Address: Bangalore, Karnataka

    Hello, My self i am chaitanya i am staying in Bangalore near ( APOLLO marathahalli branch). Today afternoon at 12:45pm all my flat mates been there for flew medicines so two of them were consulting with their doctors over the phone regarding the medicines . The owner of the pharmacy is very rash as he is saying if you are speaking over the phone get out . this is the word he used . as i tried to convince him that we are speaking for consulting the medicines but he said i am least bother about all those things as he is getting disturbed so he is asking customers to get out . As i asked him to if it is not permitted inside the pharmacy y didn't you kept any board ? He replied this is my pharmacy so i wont keep it . We just walk out from that pharmacy and we went to next pharmacy and we bought the medicines. you have to solve this problem . Please cross check with the camera's inside the pharmacy if there is no action ill go according to the law.
    Aug 14, 2020
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Can you please let me know the status of the complaint so that i can go further .

    Thank you .
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      Y
      yousuff basha
      from Noida, Uttar Pradesh
      Jan 9, 2015
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      Address: Chennai, Tamil Nadu

      cst no:969/mzi/20/21 invoice no: CR60018846 dated 09/01/2015 time 21:16:16 I send old to buy tablet aten25mg 10 tab 30.10 torfix 400mg 10 tab: 216.00 total 246.10 then gift 46.10 net total 200.00 actual here the tablet torfix400mg is price writenin strip 118 rupees including all tax aten25mg is price written instrip 30.10 rupees including tax it mean total and net total is 148.10 but he taken from old man 200 rupees he is cheating him 51.90 I call up and talkto him already he trying to drama come to shop payback you I say you come and pay in my address nearby so that he is cheater I dont know how many people he chated it is better tell him to come pay my balance money to call [protected] to my address as soon as possible I have invoice and tablets i am planning to go consumer court about this matter take action as soon as posible
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        souravdutta2015
        from Jorhat, Assam
        Jan 7, 2015
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        Address: Kolkata, West Bengal

        i brought a thermometer (digital ) from apollo pharmacy located at the main gate of sagar dutta medical college ..i asked for a bill..but they said that the printer was not working...and there is no discount on the thermometer ...the very next person in the queue was provided with a bill... i ws in a hurry as my freind was contracted to dengue ...but later heard from my other freinds that every1 who had purchased a thermometer was not being given bill nd was chargered the mrp...no disc was given it costs me abt 100 rs or so...do look in the matter ...it a consumer right especially in this case
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          Sumeet_tandon
          Dec 29, 2014
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          Address: New Delhi, Delhi

          Hello, When Apollo Pharmacy takes order on phone, they don't have a centralised professional system to confirm whether they have the medicine in stock or not. They don't send the customer a clear provisional Bill mentioning all the medicines ordered for the Customer to confirm that all the medicines ordered are being sent. Neither is the rate at which they have charged for each medicine is mentioned. So on both accounts of medicines being sent & the rate at which customer is being charged the customer is in dark till the time of delivery. It is disheartening to know that Such a big hospital can not run a pharmacy properly in a professionally satisfactory manner. Sumeet
          Aug 14, 2020
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            R
            Rajan Kuttypaiyan
            from Chennai, Tamil Nadu
            Dec 20, 2014
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            I Rajan Retd Manager of having touch with ur Perambur branch for the past ten years. Recently only I come to understand that there was some differences in allowing the discount at 10% in my a/c, For example when I purchase tablets for Rs, 3000 the discount of Rs.300 would be credited to my a/c, This was the practice in paying the discount, Every time the discount would be allowed only on the gross amount, But recently the discount was paid on the doscounted amount, For example I have purchased for Rs, 3000, discount Is Rs.300 balance Rs.2700. I have to pay. Thereby this deal is over, When I purchase again on a later date, the discount was allowed on the PURCHASE amount and NOT On the discounted amount of Rs, 2700. But recently I have noted in my a/c the said discount amount was allowed only on the discounted amount and NOT on the purchase amount, So I request you to go thro' my a/c and arrange to re-credit the difference amount on the discount amount failing which I am forced to take up this matter to the consumer court, . My Card No,[protected]
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              H
              harsha reddy harish
              from Hyderabad, Telangana
              Dec 17, 2014
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              Resolved

              Complaint ON Branch Incharge.

              Address: Hyderabad, Andhra Pradesh

              Hi Sir/Madam, My Brother selected pharmacist job in apollo pharmacy as career option . He joined 3 months back in apollo @branch Ameerpet, hyderabad, apposite to Athidi Hotel. But that branch incharge is not fit for that job because she dont know how to behave with co-employees. And she always claims shortage money from my brother only, and she also claims money for missing 'Stayfree' items, as a male why my brother needs stayfree. this...
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              Sita Madhavi
              from Hyderabad, Telangana
              Dec 3, 2014
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              Address: Hyderabad, Andhra Pradesh

              I purchased green tea worth Rs 90 from apollo pharmacy, near tourist hotel, hyderabad. i found it to be just color water. It has neither taste nor smell of green tea. After preparing the tea, i sent a sample of green water (tea) to the shop also. The pharmacist refused to exchange or return the money. There is no question of "no questions asked returns policy" in apollo even for non medical products. Call back if this message means anything to you. cell: [protected] Madhavi
              Apollo Pharmacy customer support has been notified about the posted complaint.
              I purchased green tea worth Rs 90 from apollo pharmacy, near tourist hotel, hyderabad. i found it to be just color water. It has neither taste nor smell of green tea. After preparing the tea, i sent a sample of green water (tea) to the shop also. The pharmacist refused to exchange or return the money.
              There is no question of "no questions asked returns policy" in apollo even for non medical products.

              Call back if this message means anything to you.

              cell: [protected]
              Madhavi
              FOUND EMPTY TEA BAGS!!
              Most of the bags are empty, they are just cheating us. Out of 25bags some bags are empty, some of them have very little quantity. I have been using these from last 4 years but recently there are many issues and i am lossing intrest in all APPOLO products.
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                S
                sudeepto
                from Delhi, Delhi
                Nov 23, 2014
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                I am a customer of your company with the card no. [protected] of last two years and my average invoice is Rs. 2000 per month. Today I was purchased a horlicks kesar badam 400 gm pkt. A tiffin box free with it but a staff of your shop after received full amount told me that free item is finished. Where as I saw the free tiffin box set is lying there cash counter.I asked them for this and they misbehave with me. shop is in garia mahamayatala kolkata- 700084.ph. no. 24353409. My ph. no. [protected]. Invoice no. CRG0011477. My question is not for a tiffin box it is question for goodwill and customer cheating. Please do the needful Sudeepto kumar guha
                Aug 14, 2020
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  R
                  Rashi Khetan
                  from Mumbai, Maharashtra
                  Nov 21, 2014
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                  Resolved

                  Address: Kolkata, West Bengal

                  Hello Sir, This is to bring to your kind notice that I, Renu Khetan, a resident of Kolkata Lake Town is very frustrated with the kind of treatment done & dealt with the Apollo Pharmacy (Seller named -Biswajit). (Address Apollo Pharmacy, Plot No- 197, Block-B, lake town, kolkata - 700089.I had purchased medines from the above shop & since many medicines were not available at that time, had given the request to send the same to my residential address. Then, the medicines were delivered home, which also had the other medicines which were not ordered by me, the next day when I visited shop to exchange the same other medicines which I had ordered, the seller refused to do so as he was not authorised to so "as he said" and asked me to come some other day.Again, i went, the same reply. This happened a number of times and again today when I visited, got the same reply.Could you please look the same. This is totally untolerated behaviour and I would discourage buying medicines from such shops.Could you please help us in this regard. Bill No -615, Dated 27.10.14 in the name of Renu Khetan. Looking forward for your kind Co-operation and support. Renu Khetan [protected] [protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    GAME1234
                    from Hyderabad, Telangana
                    Nov 17, 2014
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                    Resolved

                    Apollo pharmacy: This is to inform you about the rude behaviour of the pharmacist at Apollo pharmacy, Road no: 78, Jubilee Hills. Pharmacist name is Mr Amir Khan. I buy almost 2000 rs worth medicine every month from this location. Amir khan is behaving rudely with no respect to customers. Also he is not servicing request. While other members of this medical shop are decent, this person is behaving rudely. Please take action on him. I FACED THIS problem multiple times. When ever he is at counter we can be assured that service is not proper. He kep his legs on table and talks with customer.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.

                    faulty cash bill receipt Dt.06.02.15 Rs7230/- Favoring To Ramani

                    Two boxes 10 Nos NovoRapid Pen Fill was purchased, But Bill was Raised For 5nos2232/50+1 Nos463/50+4NosRs1680/84 totallingRs.4375/84
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                      Pooja Shrivastav Das
                      from Kolkata, West Bengal
                      Nov 6, 2014
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                      Myself Pooja das from paradip, I have order medicine for infection, they told me to deliver medicine after two days but after that they said medicine is not available .so without medicine I am not able to get heal soon . so who is responsible for this type of behavior.
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                        R
                        Rohith Shetty 007
                        from Mumbai, Maharashtra
                        Oct 27, 2014
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                        Bill number 08035476R 0-0251331

                        Address: South Goa, Goa

                        Purchased Lorchek-p and pantocid tablet and paid the bill, chemist packed the tablets.When I opened the pack in my place Lorchek-p tablet is missing .Due to that I have to pay the once again.In your pharmacy there is no proper response. If chemist packed the ame to other patient it might be problem. Billing Details: Bill number 08035476R\[protected] dated 27/10/2014, at Margao, Fatorda, Goa....
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                        Pamita Walia
                        from Gurgaon, Haryana
                        Oct 26, 2014
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        I stay in sector 104 Noida., had placed medicine request with Mr.Ranjit at Apollo Pharmacy sector 110 Noida, I am their regular customer.Mr.Ranjit was called at 5.04pm and the medicine order was placed -the no. was [protected].The medicine has not been delivered till now.It is 11.15 pm.He has been called eight times and he confirms person is on the way.YOu can check his number.I am alone and the patient cannot be left unattended. IT IS A SERIOUS MATTER, KINDLY LOOK INTO AND RESOLVE.I WILL GO TO CONSUMER COURT FOR THIS NEGLIENCE. PAMITA WALIA-[protected]
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                          Nootey Pachuau
                          from Coimbatore, Tamil Nadu
                          Oct 6, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          Dear Sir/Madam, when i was trying to purchase medicine from you apollo pharmacy at Indra Nagar, Gachibowli, Hyderabad, , they did not even look at me, and they did not even stop what they are doing, even if i said what i want to purchase no response for a long time, this is happen everytime..I felt very bad and I've never seen pharmacy staff with careless attitude ever before..Sometimes I left without purchasing anything because of their careless attitude..Please do something, they are working for people who needs help, they should not be like this..
                          Apollo Pharmacy customer support has been notified about the posted complaint.
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                            vinitappatel
                            from Mumbai, Maharashtra
                            Sep 13, 2014
                            Resolved
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                            Resolved

                            Address: Vadodara, Gujarat

                            I had gone to purchase a cream pack. I received information that the product wasn't available & the man the counter asked me to come back in a few days for the same. Today, when I approached some other man was at the counter along with a lady. They said they don't have it neither do they know the cream. I insisted that the previous man at the counter had made a note in the register about the same & also that he had mentioned they had soaps from the same brand but no creams. He in turn snapped back at me and said u must be wrong about the name. He was rude in his mannerism. Furthermore, as I left the desk he started to pass comments with the other customer in line. This kind of behaviour cannot be taken as my acceptance. The company should employ people with a background check & good qualification. People who at least respect the customers. I don't think I am going to buy anything from that specific store.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Apollo Pharmacy customer support has been notified about the posted complaint.
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                              mkrai77
                              from Bengaluru, Karnataka
                              Sep 13, 2014
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                              Defective Instrument

                              Address: Bangalore, Karnataka

                              I had purchased blood glucose monitoring system from Apollo Pharmacy for my pregnant wife and based on the high sugar level as per machine readings, doctor prescribed high dosage of insulin for 2 months before delivery. But during the delivery time, when the hospital checked the sugar level before and after the delivery it was normal and to crosscheck the machine readings I checked the reading with y Apollo machine also with the same blood...
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                              drrmsiwan
                              from Gurgaon, Haryana
                              Sep 11, 2014
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                              Resolved

                              Address: New Delhi, Delhi

                              I, Dr.Rajneesh woking as Senior Medical officer with Govt. called your Dwarka Sector 4, New Delhi Branch to deliver medicines for my 7 year old son who was having high grade fever. Nobody else was available at home & hence I requested your staff to kindly deliver the medicines early & the time of my call was around 3.10 pm. I also made it clear that I am a Doctor by profession & I explained to your branch manager my problem & requested him to do the needful. Despite my requests I was delivered medicines at around 6.10 pm. This kind of service has demotivated me to avail your services in future & would never motivate my patients to avail your services. Thanking You, Dr.Rajneesh Mohan Siwan, SMO, SDMC [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Apollo Pharmacy customer support has been notified about the posted complaint.
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