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Asianet Satellite Communications Complaints & Reviews

www.asianet.co.in

1.3

Updated: Mar 9, 2024

Complaints 866

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213

Unresolved

653

So far, so good. Asianet Satellite Communications is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Asianet Satellite Communications will keep up the work and continue to help more customers with their concerns even better 🤝

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Asianet Satellite Communications reviews & complaints page 13

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Sir,

I had registered a complaint in asianet sattellite communications on 1st october 2019, in connection with the problem of asianet set top box ie box was complaint and no picture shown. So i registered the complaint. At that time they give a token no. Ad0079373. On 4th october 2019 a service technician came to my home and told me the box was complaint and we will give you another box at that day and taken the complaint...

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Address: Thiruvananthapuram, Kerala, 695141

These guys cheated me... I opted for asianet cable for hd since my association with asianet for last 10 years was good... I went to office for a hd box and within 10 mins a guy came to my home with a hd setup box and done the fitting... Two weeks passed, i didnt get any hd channels.. My advise to others not to opt for asianet cable vision for hd.. My consumer number : ae91001634.....

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Address: KRISHNA KRIPA,NARANGATH PARAMBA,OPPOSITE WOMEN FITNESWS CLUB,KASTURBA BALIKASADAN ROAD,OPPOSITE ICICI BANK,WEST NADA GURUVAYUR, Thrissur, Kerala, 680101

From 1/10/2019 no flowers channel visibility informed customer care @9/30, 13/on 1st, evening on2/10, morning on3/10 none attended. Today thrice called [protected][ to my other mobile] and asked to keep tv on for long durations without closure advice obstructing other channels watching. Swtill not restore4d or none came and attended after taking subscription of rs 5000/- on 23 02/2019 none aske4d for and on even asking to provide keepig advance...

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Address: krishnakripa,chathanathu paramba,opposite womenfitness club,kasturbabalikasadan road,opposite ICICI BANK, GURUVAYUR, Thrissur, Kerala, 680101

From 1st oct not getting fowers channel picture in my tv[digital] and i contacted asianet customer care [protected] at about 09/30 and talked to lady carer who collecte3d deconsumer codetails he92007855 set t0p box no:- nsc n[protected], rs 5000 advance subscrtion paid for on23/02/;2019 asked to provide. After verifying assured immediate restoration. Nothing seen done again contacted same number, repeated the whole procedure and that carer...

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Address: Mannar, Kurattikkad, 689622

Main cable broken yesterday..
I was too much calling to mannar office not response..
Today morning coplaint registered..
But not cleared till now...
Other subscibers also calling too much
Yesterday but no taken phone in office...
Oneday late you will disconnect the connection...
So why... Compliant registered not response
Too much calling to office not response......

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Address: Asianet digital communications attingal, Thiruvananthapuram, Kerala, 695101

Asianet digital is mistreating their customers by charging for the replacement settop box even after the annual maintenence charges for the settop box being paid.
In particular my case even when the charges for the annual maintenece for the settop box being paid for the amount of 425 on 25th may 2019, they charged me for the replacement box on 20th august 2019 for a faulty box without informing me and debited the amount from my account.br...

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Address: 683503

I am charged with a higher bill amount. They automatically upgraded my plan and. When i asked to retain old plan they have done it after multiple requests. When the bill was issued they charged half days for upgraded plan (Which was upgraded without my knowledge) and half for old plan. So the bill is on higher side than usual. When i enquired they are not ready to change the bill. Subscriber code cn95556...

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Address: Kanjirakkadu House, Tollgate Road, Pachalam P.O, Ernakulam, Kerala, 682012

എന്താണ് ഇത്?
പുതുക്കാൻ ആരാണ് പറഞ്ഞത് . കഴിഞ്ഞ ഏപ്രിൽ, 2019 മുതൽ നിങ്ങളുടെ cable Service ഞാൻ ഉപയോഗിക്കുന്നില്ല. ഈ വിവരം cable എടുത്ത linkvison (pachalam) നിൽ റിപ്പോർട്ട് ചെയ്ത് service disconnect ചെയ്തിരുന്നതാണ്....

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Hi team,

Please disconnect the asianet broadband connection tv169169. I had already informed that we are shifted from there by last month itself to usa and told about the need of disconnection but they haven’t done it yet and i got new month bill as well. I won’t pay 2 months bill. I can only pay the first month bill. So please do the needful.

Thanks...

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Address: dwaraka , pothappally north , Kumarapuram p.o , haripad, Alappuzha, Kerala, 690548

I am facing continuous disconnection with asianet broadband my subscriber code : hp7073 plan rs 750+ unlimited 400 gb i am facing continuous disconnection till the time i take the connection! The technical came to my home and said it don't have any problem but still am facing it its been 5 months still not solved if they dont solve the issue i am looking forward to another service provider who gives better connection. It will disconnect 5-10...

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Address: KANIYAMKULAM, OLASSA P.O, Kottayam, Kerala, 686014

My subscriber id
Internet - KT47078
Cable - DA91058012

I have repeatedly raised this complaint to your customer care number that I cannot access my internet as well as cable tv when the power is gone. You are not taking any care against this complaint.

When Jio is get connected with there package existing customers like us will leave from your service.

Hope your team will address...

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Asianet serials are promoting violence against women. Episode of kasthooriman serial telecasted in[protected] is an example. It is shown that women enjoy such violences from their husbands.
Female characters in serials are stereotypically depicted. If they have submissive qualities and if they wear traditional clothes then they are good. Otherwise they depict a negative character.
Kindly stop such serials. This is 2019....

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I've been contacting customer care for like the past whole week for a single complaint which is highly annoying for me. I've been contacting them for resolving my high ping and loss issue, and after everything their reply is just "sir, we've registered you're complaint and will fix this problem within 24 hrs" and this problem hasn't been fixed yet even after 168 hour. This is so annoying, feels like they are making a fool out o[censored]s. I hope...

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Address: 2nd Floor, Carnival Technopark, Technopark Campus Trivandrum, Kerala, India, Thiruvananthapuram, Kerala

I have noticed that the actors in serials shown by asianet channel do not wear seat belts while driving cars. Of course the caption about seatbelt is shown during such scenes. But that is not enough, why can't they be shown wearing seat belts?

Does asianet support not wearing of seat belts. Please ask the producers and directors to ensure that the actors are shown to be wearing set belts....

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Address: Kottayam, Kerala, 686016

My set box bearing mac no 08803932de79 lets me view free channels only, since 15 august 2019, all paid channels show an error: "not authorised to view this channel,"

Of late, since three months in a row, i am not receiving any sms or email msgs citing my monthly bill amount due, however, i am regular with paying my bills based on the previous, i. E. Rs 450/- online within the first 5 days of every month,

The...

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Address: 3rd Floor, Karimpanal Arcade, Mahathma Gandhi Rd, East Fort, Thiruvananthapuram, Kerala 695023, Thiruvananthapuram, Kerala, 695587

I, sathish s, is requesting you to cancel the asianet data line broadband internet connection. As we have informed about the canceling of internet connection through customer care multiple times but no action has been taken till now. If you check the usage for the past four months, it will be nil however i am still receiving the bill of the internet of the subcode: tv83481.

I hope you will take the necessary steps to the above...

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Address: Ernakulam, Kerala, 682021

Asianet satellite communication has a few groups of channels from which i was forced to select group of channels instead of individual channels. It is against the policy announced by trai and against the interest of the customers. Previously i used to get more channels i wanted at less price. But now i am not getting all the channels i need and i have to pay more....

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Please disconnect my ftth connection sub code np1893, name: abdul raoof arakkal, and the scheme is tu_1099 monthly.

Your service is not stable and not reliable at all, i have reported so many times about the issue of internet availability at my home, most of the times we have to restart the router in order to get the internet working, sometimes even we restart the router it doesn't work, we need to restart several times in...

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Address: Ernakulam, Kerala

I have had asianet digital cable connection since 2012. Initially i was residing in thevera and now i have shifted to vaduthala. My present subscriber number is ga91070905. When i subscribed for asianet hd i was offered a package which had mixture of channels in various languages. When offer for having your own choice of channels was given i went to the asianet office to choose my channels. I was offered various packages which had mixture...

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Address: flat no 2f block 2 capital village, srka lane poonkunnam, Thrissur, Kerala, 680002

Payment for wallet had failed due to some technical issue but the amount is not yet refunded to my account
Online transaction id ha92010109_[protected]

My subscriber id is ha92010109. The payment was done from hdfc bank payzapp.
The date of payment 3rd august 2019.
The amount deducted was 1500 rs.

Please look into this issue and refund the amount....

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