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Asianet Satellite Communications Complaints & Reviews

www.asianet.co.in
1.3
Updated: Mar 9, 2024
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Asianet Satellite Communications reviews & complaints page 17

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J
Jeeja Bai P.M
from Kalpetta, Kerala
Feb 26, 2019
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asianet broadband disconnection

Address: Kozhikode, Kerala, 673020

Request you to disconnect my broadband connection with effect from 28.02.2019. My name is jeeja bai p. M, subscriber code is ca23856. My complete address is as follows;-
Jeeja bai p. M
34/713-b, vazhathuruthy,
Civil station p. O,
Calicut - kerala
Pin - 673020
Mob :-[protected]
I have already remitted bills upto 28.02.2019. Kindly do the needful in this regard,

Jeeja bai pm...
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A
Anoop gr
from Thiruvananthapuram, Kerala
Feb 25, 2019
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trai order not implemented

Address: Thiruvananthapuram, Kerala, 695024

Am one of asianet digital tv customer. Trai has implemented this change to reduce 90% people cable bill. But asianet has made violated all good things. There basic pack is 139 channels (Default selection) so that they can charge n/w service charge. They have created a new site and informed that we can change through it. But when i selected channels and tried to apply its asking me to contact customer care. When i contacted customer care they...
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S
solidstate1957
from Neyyattinkara, Kerala
Feb 24, 2019
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not providing facility to select basic 100 channels as suggested by trai

Address: 695001

Asianet did not provide the facility to select the basic package recommended by trai that is 100 channels for rs. 135/- + tax in their site for consumers. They have added another 20 channels and is charging more. They do not allow to delete the additional 20 channels in their site, saying its locked. They advice to contact customer care, but they do not respond. I have contacted in their customer service number tel: +[protected] / 2700244...
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A
Anupamap5
from Mannarakkat, Kerala
Feb 22, 2019
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asianet digital - opted channels not coming

Address: Kakkanadu, Ernakulam, Kerala, 682030

I had opted for the hdk03/emerald package after trai update. Subscriber code - ga91121411 on feb 5th 2019.
But, i am not getting all the channels which come under this subscription.
I have been raising complaint tickets daily with the asianet customer care daily since the past 5 days, but till now no help has been provided. Asianet is being non cooperative and not even sending any technician to reslove this matter....
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A
A K Jaya Chandran
from Thiruvananthapuram, Kerala
Feb 22, 2019
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violations in trai regulations...

Address: Thiruvananthapuram, Kerala

Aa 91054895 a k jayachandran asianet digital tv
As per new regulations of trai, i wanted to select free and paid channels al a carte through your website. I have also given my written order form to your peroorkada tvm office on 5th feb 2019. But, without my consent your recommended pack fta 2 has been added by default to my pack depriving me the freedom to select any channels al a carte. This is against trai guidelines.
I...
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C
chupprachami
from Thiruvananthapuram, Kerala
Feb 20, 2019
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tu_1099 speed matter - defined speed is <>25 mbps...but it is less than 4 mbps at evening time

Address: 695017

I had received changed my Asianet BB Plan from TU 799 to TU 1099 @ 25 Mbps speed. My BB Customer ID is tv104901 in the name of PV Subramaniam at VNRA 79, Vikas Nagar, Chekkalamukku, Sreekariyam, Trivandrum 695017. Right from the day, about 2 weeks or so ago after plan change, the BB speed from 8.30 to 11.30 PM is just about 3 to 4 Mbps ONLY. Lodged several complaints about this to BB Customer Care at [protected] as well as their helpdesk by...
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D
drraju george
from Madhugiri, Karnataka
Feb 20, 2019
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asianet tv channel selection by registering via otp

Address: Thiruvananthapuram, Kerala

TV channel list has to be selected urgently.
I am unable to register for channel selection on 20-2-19.. issue is that my mobile no is which was registered earlier, is not shown in asianet site www.asianetdigital.co.in. so i don't get their OTP. so can't register.So channel selection is not possible
Dr Raju George
[protected]@gmail.com...
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B
Benni thomas
from Mavelikara, Kerala
Feb 20, 2019
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very poor customer care service

Address: Ernakulam, Kerala

Called Asianet customer care call back number @ 3.07 pm today (1st call) and the 2nd call made at 3.12 pm. And I got the call back from the customer care @ 5.22pm. This not the fist time issue with Asianet. they are very waste than the 80's government service. If they attend the call then also they are not polite the customers. they way talk they are providing free service to the customer. if Asianet is not providing better service then there...
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R
Ranjith Thampi
from Angamali, Kerala
Feb 19, 2019
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asianet digital - prepaid channels not made available even after continuous follow up for 10 days

Address: Ernakulam, Kerala, 682019

Hi
My Asianet Digital Subscriber Code is GA91100454. I was migrated to Prepaid plan as per the TRAI regulation. I had opted for channels and have paid for the same. Since 9th Feb 2019 till 19th Feb 2019. I am in contentious follow up with the customer care each day to get my Free to Air Channels and they mention that this will be resolved in 20 minutes or half an hour and the same is still unresolved and iam getting only 7 channels...
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M
Mathew Manimuriyil
from Gurgaon, Haryana
Feb 17, 2019
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the package asianet satellite communication is taking is not as per trai

Address: Ernakulam, Kerala, 682012

Hi sir,
Asianet satellite communication is not obeying the orders of trai, the photo given is a proof. Asianet charges rs.616.18 as per their pakage to get the channels. Where as trai has orders to collect is different.
Hope trai wuu look into the matter and do the needful
Thinking you
Tours sincerly
Mathew george...
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S
Sasi Dharan R
from Chennai, Tamil Nadu
Feb 17, 2019
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non - receipt of free channels id ha 91001229

Address: Thrissur, Kerala, 91

Even though switched over to new scheme. Only 7 hd channels are available i
I selected a number of free channels. Only dd free channels available for the last 7 days. Customer care not helpful. As per system requirement i have to cancel order no34171 to get more channels. This is to be done by customer care. I paid rs 285/-. Please rectify immediately otherwise i have to switch over to anther d th...
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P
purushotamannair
Feb 17, 2019
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asianet digital tv - not allowing individual channel selection to customers

Address: Ernakulam, Kerala, 683544

The local distributor in kodanad (Ernakulam distt) informed that selection of individual channel is not possible and we are being forced to shell out money for one of their packages. This proves that in india big organizations like asianet digital don't care about trai's new framework for dth and cable. Is there any forum where we customers can complain and get it sorted....
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S
Sudheendran Thampi
from Kottayam, Kerala
Feb 16, 2019
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request for immediate resumption of service, old mac: e448c7e6d335, new mac: vm8010410646 (migration to the new scheme)

Address: Kottayam, Kerala, 686016

Greetings,

I have submitted my choice of channels to facilitate migration to the new scheme subject to new trai guidelines, for two set boxes operating under subscriber code da92002210, via alacarte channels,

New mac: vm[protected] - channels: 68, valued @ rs. 410.64,

I had my set box replaced as per the advice from your service personnel, for which i remitted an amount of rs. 1150/- (Rupees...
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T
T.G.R.Babu
from Malappuram, Kerala
Feb 16, 2019
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not providing channels even after payment

Address: Palakkad, Kerala, 678005

I selected my channels on alacarta basis at asianet and my payment reference no is 1125031 dated 07/02/19. But the following channels they are not providing even after 3 mails and not responding to any mails.
Asianet plus, cnn (English), raj tv, jayaplus, sun news, raj news, india today (English), bbc, ndtv profit, aajtak, ndtv hindi, asianet hd, zee keralam, tez hindi.
All the above channels fee paid online, customer care number...
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D
Densil Jacob
from Hubli, Karnataka
Feb 16, 2019
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asianet digital not giving me choices of channel, force own channel package..

Address: Alappuzha, Kerala
Website: 202.88.232.11:8080/smsnew/home

My cable operator, asianet digital not giving me any choice of channel. I had asked them a channel selection of ₹215/- including both paid and free channels with ncf of ₹130/-. They are forcing their own package with network capacity fee of ₹ 150/-. They are also putting paid channels arbitrarily ignoring my choices. Their website is not working for choosing the channels. Now after they were told, i would complaint, their website says...
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S
Sudheendran Thampi
from Kottayam, Kerala
Feb 15, 2019
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kind attention: request for immediate resumption of service, mac: e448c7e6d335,

Address: Kottayam, Kerala, 686016

Greetings,

I have submitted my choice of channels to facilitate migration to the new scheme subject to new trai guidelines, for two set boxes operating under subscriber code da92002210, via alacarte channels,

My particulars are as follows:

Subscriber code: da92002210

Name: sudheendran thampi

Mac: e448c7e6d335 - channels: 68, valued @ rs. 410.64 (Not activated)br...
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S
ssoumyaa
from Chennai, Tamil Nadu
Feb 15, 2019
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asianet digital service not available

Address: 695024

I have asianet digital cable connection. My connection number is aa90120268. As per trai rule i have selected the basic package for dth and paid for the same on feb 5 2019. From that day iam not getting any channel. I have complained it to asianet several times and it has been 10 days and still no channels are available. But people who have opted for premium packages in asianet digital are getting the corresponding channels....
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N
Nandu58057
from Paravur, Kerala
Feb 15, 2019
Apr 16, 2022
This thread was updated on Apr 16, 2022
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cable tv

Address: Ernakulam, Kerala, 682309

I have paid 1500/ to asianet digital on 11/2/19 for cable channel subscription selecting star pack and free pack, despite follow up & time consuming call centre escalation no pack is activated /i am not able to see any channels as per subscription (Con num ga[protected] they are not willing to refund the money & have started deducting from my bal (I am told 1332/ is left as on 14th feb without even a single channel being provided...
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R
rakeshlucky
from Hyderabad, Telangana
Feb 14, 2019
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channels shows unauthorised

Address: Ernakulam, Kerala, 682507

1. I have selected the channels online on 07 Feb 18 and accordingly payment for the same was deducted from my account on 08 Feb 18. However, I have made several times (50 times) complain to customer care and local cable operator to resolve the problems. My complain ticket nos are GE0085136 and GE0085149. Many times they are not registered my complain stating that wait for 20 min, 1 hour or upto evening.

2. The customers care...
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A
Aarathi Chelat
from Thrissur, Kerala
Feb 14, 2019
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asianet digital is not providing the free channels even after we payed 130/- + additional paid channel charges

Address: Thrissur, Kerala, 680004

Hi sir,

On 12th feb, i have paid 513/- online for the paid channels (And free channels).
Now, they have only provided the paid channels and are not providing the promised free channels.

I have been chasing them for the past 3 days to get it fixed and the staffs are being extremely rude when i raised the complaint.

I would highly appreciate if you could look into this asap
br...
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