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Asianet Satellite Communications Complaints & Reviews

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1.3
Updated: Mar 9, 2024
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So far, so good. Asianet Satellite Communications is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Asianet Satellite Communications will keep up the work and continue to help more customers with their concerns even better 🤝
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Asianet Satellite Communications reviews & complaints page 15

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S
Shaheer60
Jun 18, 2019
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asianet digital tv

Address: Thalassery, Kannur, Kerala, 670101

In reference to my complaint: LA0071394,

I am an asianet digital tv subscriber (LA[protected]. I have always issue with payment in inactive period. I paid my last bill on September 2018, and i was told about the prepaid migration to be done soon to avoid the billing for inactive period. This time also i have found out that my bill is provided till the month of June even as we did not use and the connection seems to be inactive...
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E
Ebenser Ceeyel
from Badagara, Kerala
Jun 18, 2019
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subscription cable tv advance paid

Address: Ernakulam, Kerala, 682034

I have paid cable TV Subcription in advance for 14 months and it is valid up to 30 June 2019. But after TRAI regulations they started charging according to their whims and fancies and taken an amount of Rs 990 as installation charges without my authority. Now they say i have to pay Rs 660 as dues and blocked my connection. I have given complaint on phone and email and they have given token number. But no action taken or heard my side. Please...
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V
varma sruthi
from Ernakulam, Kerala
Jun 8, 2019
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forcing to choose asianet package .

I am writing for my brother-in -law, as he is out off station.This connection is at thripunithura, Kerala.Asianet digital is forcing to choose their package, not possible to delete channels that are not viewing like HINDI, TAMIL etc, &have to pay more. His sub -code is GA[protected]Mahendra varma)His package is KERALA GOLD HD, there are many channels are not viewing.When ever i send many times mail to customer care, asking, how can choose...
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B
Bimal Balakrishnan
from Perumbavoor, Kerala
Jun 6, 2019
Apr 11, 2022
This thread was updated on Apr 11, 2022
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refund

Address: 683542

My Sub code is PB 727. My Asianet broadband plan was terminated on May 2 2019. I terminated the connection because their was frequent interruption in the availability of internet connection. I purchased a plan of rs 799 for 1 year from January 2019 to January 2020. i cancelled the plan after April. i called customer care executive, and the told me that the connection was terminated on May 2. i paid 9450 for a year and I had used only for...
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M
Midhun Kg
from Mumbai, Maharashtra
Jun 6, 2019
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broadband connection still not cancelled

Address: Sreyas, Mevaloorkonam, Kariavattom P O, Thiruvananthapuram, Kerala, 695581

Consumer number : TV131183

Even after multiple requests, Asianet still hasn't disconnected my connection and still generating bill. I had a Rs.899 +tax per month connection and was offered a speed of 50 Mbps, inturn what I get was 10-15 Mbps average while I have a Jiofi with Rs.399 connection for 3 months which gives me 20-25 Mbps speed. I requested multiple times via mail to Asianet to disconnect as it is not worthy enough...
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T
Thomas Kunnapallil
from Mattanur, Kerala
Jun 1, 2019
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kannante radha serial

Kannante radha is a good serial telecasting from monday to friday 6.30 pm. The serial is very intersting and my and family including my kids love to watch the serial. We can watch the serial only if our works are finished. The timing of the serial is the problem.in this time people are innvoled in their works and would miss this show. Serials like seetha kalayanam have no value to the society only showing some cruelity to the people. Kannante...
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M
Mathew Stephen
from Angamali, Kerala
May 31, 2019
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asia net tv connection

Address: Velupparambil House, Thuravoor Post, Ernakulam, Kerala, 683572

My asianet tv connection was disconnected today without any information. I have requested for invoices/bills for making payments through customer care services. But so far they didn't send any bills on my email or send any messages to my mobile. I happened to face lots of inconveniences due to this sudden action. Issuing of bills/invoices is a normal accounting procedure and it should be provided to us in advance for making timely payment....
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K
Krishnan Thekkethodiyil
from Kalpetta, Kerala
May 30, 2019
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fiber broadband connection

Address: 2/2381-E, Kousthubham, Elavanaparamba, P O Civil Station, Kozhikode, Kerala, 673020

My sub code is ca35698. As my broadband is not working entire this month in spite of repeated complaints with customer care. They even promised visit of a field staff but nothing happened, so i am forced to discontinue your service. So please disconnect my connection permanently on[protected], the date on which the subscription ends.

Krishnan t
Ca 35698...
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D
devrajesh4u
from Kunnamkulam, Kerala
May 23, 2019
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subscriber id# aa91104709

Address: Rajagiri, Sasthamkovil lane, KRA-38, Kannammoola,Tvm, Thiruvananthapuram, Kerala, 695033

Dear sir/madam,

Sub: regarding asianet subscriber id# aa91104709

This is a complaint against a cable tv operator called asianet satlite communications ltd. A lot of customers have been facing problems and no one can do anything except suffering from their monopoly and threats.

My case is i have paid 1500 rs initially and took their asianet digital set of box including initial 3 months subscription...
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C
chidiya tutorials
from Paravur, Kerala
May 14, 2019
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ayyappan serial,

Address: Kasaragod, Kerala

I want to inform that, presently showing ayyappan serial is not showing properly, i think its showing like wrong way, as a hindu, i cant bare this type of picturization of our god ayyappan,
Is the really true story or imaginary, if it is imaginary plz stop showing,
If it is reall then clear from where u got the serial
As a hindu, as a divotee of ayyappa i cant see my god picturized this way
Our growing children...
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R
Rineeshaadi
from Kayankulam, Kerala
May 16, 2019
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signal not found in my channel package

9th may i registered a complaint regarding this. My subscriber id is EB92002279. Not yet solved. Very worst customer service from asianet digital. Everytime they are telling that it will be solved within hrs... But not yet solved.my channel package includes 246 channels. One third of the channels are still missing. Signal not found showing . Asianet technician came and told that there is a issue in the line but not yet rectified by them...
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P
Prince Napolean
from Thrissur, Kerala
May 10, 2019
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bill details not provided-ja91080521

Address: Palakkad, Kerala, 689006

I have been request to your customer care for my bill details on[protected], but they have not helped me out. On same day i have lodge another complaint through your website, two days after one technical team member called me and asked about the issue. I informed him that i don't have any technical issue and my issue is regarding the bill details. He informed me that i must go to your local office to get the bill details and without solving...
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S
Shan Francis
from Pune, Maharashtra
Apr 28, 2019
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while watching movies and programs they display program descriptions

Hi,
I have been irritated seeing advertisements of other upcoming programs under the screen which almost occupy 15-20 % of the screen and most disturbing while watching other programs like movies... Etc. They are already showing enough advertisements in between the programs as full screens and the one which i am referring to is far annoying. They are not providing the services free of cost, we pay for each channels, and now the trai...
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K
Kerovit Cochin
from Ernakulam, Kerala
Apr 25, 2019
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bad services

Address: Ernakulam, Kerala, 682032

Sub code : cn117569

Repeating same complaints, network issue till 5 months. No technicians arrived yesterday 3 times complaint registered, today (25.04.2019) two times complaint registered, requested fiber cable to solve this issue, they carelessly handling this situation, not resolved this issue till now neither the cable not changed. I want to discontinue the asianet internet service and want refund.

Nb: only...
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S
shibugopi
from Ernakulam, Kerala
Apr 22, 2019
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option for new connection

Address: 695035

I kindly request to see my complaint mailed in [protected]@hellobhai.com and [protected]@asianet.co.in
Sub.id AA90349644 Shibu Gopi
Mob. [protected]
I am not getting any solution from customer care. I like to renamed it as CUSTOMER FIRE. Your customer care service people are speaking without seeing the customers request . Their service is very poor especially females....
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S
Sivaprasad K P
from Thiruvananthapuram, Kerala
Apr 18, 2019
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asianet. digital set up box

Address: Asianet Satellite Communications Ltd. B P Nagar 102, Market Junction, Peyad, Thiruvananthapuram, Kerala - 695573, Thiruvananthapuram, Kerala

Hi,

I am contacting asianet customer service for the 3rd time by specifying complaint that setup box not on from[protected] onwards. Up to yet problem not get resolved. From local office peyad also not taking phone.

I urgently want a solution, i am an asianet subscriber for the last 10 years. Please don't loose our bilief...

Thanks & regards
Sivaprasad k p
Subscriber id aa91078818...
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A
Aswin Anzz
from Thrissur, Kerala
Apr 12, 2019
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disconnection of asianet broadband band

Address: Near ksrtc, Thrissur, Kerala

Sir,
I, priya ramdasis requesting u to cancel the asianet dataline broadband internet connection. As we already informed about the cancellation of internet connection about month ago, but no action has been taken till now. It is noticed from the bill, that the total usage is less than 100mb and we are still recieving the bill of internet of the subcode:tr42205...
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H
horribleasianet
from Delhi, Delhi
Apr 12, 2019
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not receiving subscribed channels

I had subscribed for a la carte channels (52 nos) and paid an amount of rs 960 on 1st april 2019. Even after they received the amount i found that several channels that i had paid for were not being received. I visited the asianet office at thiruvananthapuram on 2nd april and informed them of the same. I was told that the plan has not migrated and i had to pay rs 12/ for it. Nothing was done and i registerd a complaint on 3rd april which...
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A
AsianetAbraham
from Mumbai, Maharashtra
Apr 9, 2019
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billing complaint

Address: M6/58, CHANGAMPUZHA NAGAR, KOCHI-682033, Ernakulam, Kerala, 682033

Ref ga91085574/abraham

I have the following complaints.

1. Your customer care agent in the given number, never picks up the call. How can we give complaints or feed backs or get help?

2. You have not given the regular services for more than 2 weeks after trai guidelines, i. E after 29th jan 2019. How can you charge for that? Have you discounted for not providing services? Or did you contact the...
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A
abrahamrohithroy
from Taliparamba, Kerala
Apr 6, 2019
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no connection on most days

Subscriber code : cn61157. This is the 11th time i am having full service outage in the past 35 days and i have called more than 30 times to register a complaint. The network is out almost every weekends and even when registering complaint, it takes 5 to 6 hours for getting it resolved.

I have also sent email complaints numerous times and each time they reply with apology response and repeat the same thing after couple of days....
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