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Bajaj Finserv Complaints & Reviews

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V
Versatile Gaming
from Mumbai, Maharashtra
Aug 15, 2019
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Address: Shyambandh, chassi Patti, burnpur, Bardhaman, West Bengal, 713325

Sir /madam i already paid my all emi for this month within the due date.. But i don't know why bajaj finserv deducted 295 rs saying that (Sbi charge for failed mandate txn bajaj finance l) but i had paid all my emi in time and bajaj finserv already said that we have time till 5 days from month start to pay the emi and avoid bounty charges. Please look into this matter
+1 photos
Bajaj Finserv customer support has been notified about the posted complaint.
Aug 15, 2019
Updated by Versatile Gaming
Sir /madam here are more details about that they just deduct the money for no reason as I had already paid my EMI in date.please go through the attachment and you will find the details

Sir /madam i already paid my all emi for this month within the due date.. But i don't know why bajaj finserv deducted 295 rs saying that (Sbi charge for INVESTMENT INTERMEDI) but i had paid all my emi.
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    Rakesh Nune
    from Delhi, Delhi
    Aug 14, 2019
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    For loan 4000CD92174219 I have foreclosed the account in may with cash around 19000 however the agent used that amount for his personal things. And Bajaj has been collecting the same amount from my bank account when asked the agent he is not answering my call and he is not refunding my money back. When complained in Bajaj office they have called the agent and no action was taken. And now Bajaj is collecting dishonour charges, late payment charges.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      N
      N NAGARAJU KARIMNAGAR
      from Vijayawada, Andhra Pradesh
      Aug 14, 2019
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      Address: pune, Karimnagar, Andhra Pradesh, 505001

      Future group - due (565gpl[protected] insurance policy i have cancelled at the time (Of personal loan) on 10/11/2018 not yet credited to my bank account
      Rs 3102 max bupa insurance rs 844

      Telephone no.:[protected]

      Fax no.:[protected]

      Email: [protected]@bajajfinserv.in
      Sample text

      Corporate office:

      4th floor, bajaj finserv corporate office,
      Off pune-ahmednagar road,
      Viman nagar, pune – 411014
      Sample text

      Bajaj finance limited regd. Office:

      Mumbai–pune road, akurdi,
      Pune–411035, maharashtra, india

      Corporate identity number (Cin):

      L65910mh1987plc042961

      email id to [protected]@bajajfinserv.in
      Insurance cancelled associated with my personal loan
      N NAGARAJU KARIMNAGAR

      Sat, Aug 10, 11:20 PM (3 days ago)

      to wecare
      Sir

      This is Nelli Nagaraju customerof bajaj finserv my address H No 9-4-211
      srinagar colony karimnagar 505001 contact [protected].future group insurance i already cancelled at initial stage while applying for personal loan at bajaj finserv(meanwhile bajaj finserv karimnagar branch excutive not informed about insurance Mr.RAJU KARIMNAGAR BAJAJ FINSERV BRANCH ) i got sms regarding insurance deduction "Yes or No" accept
      I reply with NO ( NOT ACCEPTING INSURANCE).BUT amount deducted no refund received till now..please kindly persue otherwise..i will file case against Bajaj finserv in consumer Forum

      Product:PLCS GROWTH MARKET
      Number: Loan Account

      565GPL93659953
      Annualized Rate of Interest
      :

      18.93%
      Total Loan Amount
      :

      Rs. 90, 000
      EMI Amount
      :

      Rs. 3, 920
      Principal Outstanding
      :

      Rs. 0
      Total Amount Repaid
      :

      Rs. 90, 00
      :

      PLCS GROWTH MARKET
      Linked Account
      :

      VIEW LINKED ACCOUNT
      Loan Account Number
      :

      565GPL93659953
      Annualized Rate of Interest
      :

      18.93%
      Total Loan Amount
      :

      Rs. 90, 000
      EMI Amount
      :

      Rs. 3, 920
      Principal Outstanding

      Certificate of Insurance Details

      No COI available for LAN No 565GPL93659953

      :

      Rs. 0
      Total Amount Repaid
      :

      Rs. 90, 000:
      bajaj finserv
      For EMI Network Card-related queries call[protected].
      For all queries other than Durable Finance, call[protected].
      +3 photos
      Bajaj Finserv customer support has been notified about the posted complaint.
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        B
        balaji.hiranayak
        from Mumbai, Maharashtra
        Aug 14, 2019
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        Sir,

        I have made a query regarding personal loan on paisabazaar.com for 1 lacs.. They suggested me best offer about baja finserv personal loan and as per my eligibility they told me i am eligible for personal loan for 05 lacs loan and no extra charge will be deducted without 05 lacs and only stamp duty is applicable. But when the representative came to meet he again told me that 2.5 % processing fee will be deducted from the loan amount. Then also i agreed and he brought huge no of documents to sign, i signed the documents.
        The day next they credited amount of only 4 lac 85 thousand from my sbi account. After asking representative told me that 18000 amount has been deducted for processing fee and stamp duty.

        My objection is that before processing for the deduction of my loan amount no mail or mg or call sent me for the confirmation and for my knowledge that my sanctioned amount is 5 lacs and the break up deduction amount is 18 thousand.

        When i called to the customer care representative she told me that my sanctioned loan amount is 5 lacs 17 thousand, i really disappointed by hearing this that they have totally deducted 40 thousand amount from my loan amount without my knowledge.

        Sir i am very disappointed that i just wanted loan amount of only 01 lacs but due to their false ideas and offers they sanctioned my loan and made me loss.
        I request you that please close my loan account because i cant bear such a loss from my end cant pay back 40 thousand amount.

        My loan amount is sanction on 13.08.2019 and i want to close it today on 14.08.2019. Request you to do the needful and resove my problem.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          R
          Ritz24
          from Chennai, Tamil Nadu
          Aug 14, 2019
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          Address: Chennai, Tamil Nadu

          Sir, i am from chennai and would like to bring to your notice that for the last one week i have been bombarded with calls many times a day and also messages from people claiming to be calling from bajaj with regards to some ac loan that robert has taken. I very clearly told them that robert is not available on this number they have got the wrong number and that i have not taken any loan nor do i have an kotak bank account.

          On monday 12 aug a man called and was speaking very rudely and i had no other option than to start cutting the calls. Finally in the evening when the call came again i threatened them that i was going to complain to consumer forum. I once again asked them to not bother me and search for robert at his address. They also verified if i lived at an address on mount rd and i clearly told the guy that i do not live there and no robert is available on my number and to stop harassing me. The guy apologised and said i will not be bothered again. Today wednesday again the calls have started. This is harassing an innocent person. Bajaj people should be ashamed for not checking things at their end and troubling someone else.

          I tried calling bajaj on sunday itself but what a useless company, if a person is not their customer they cannot reach them, as every number i called asks for loan id or customer id which i do not have as i am not their customer. I would like to claim damages for mental harassment and want the calls and messages stopped immediately.

          Regards,
          Ritu
          Bajaj Finserv customer support has been notified about the posted complaint.
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            M
            Mounica Anantharapu
            from Mumbai, Maharashtra
            Aug 13, 2019
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            Address: Chennai, Chennai, Tamil Nadu, 600100

            I have taken Home loan from Bajaj in the month of April, Till now my experience with Bajaj isnt smooth .
            1. They Forged mine and My mother's (Co applicant ) signatures in loan documents . When questioned they said silly reasons, one of the reason was to process PMAY scheme we had to forge .
            2. Though Insurance wasnt compulsory, they had lied and put insurance amount as Top up loan on me . After I questioned and demanded cancellation of Insurance, they cancelled after so many struggle.
            3. They took extra money from me in the name of Processing fee, and when that came to my notice from customer care, they simply lied that its just a formality, we dont take anyone's money, we have our own salary .
            4. They havent processed for PMAY scheme till now, from past 2 months I have questioning them status about PMAY, but no use .
            5. Because of all these I'm afraid to submit my Home Original registration documents to them without filling an MODT . To file an MODT my mother is out of station and I explained them but harassing me through mails .
            Bajaj Finserv customer support has been notified about the posted complaint.
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              Y
              Yaseen Ali Mohammed
              from Bengaluru, Karnataka
              Aug 13, 2019
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              Address: 500004

              Today i have received a call from bajaj rbl legal department (As per their words) and telling me to make the payment when i am not a registered bajaj rbl customer. Dn he was telling that my number is mentioned in a reference list of a customer. The agent was using abusive language. Was scolding me like anything. His number was ‭+[protected]‬. Before going to file a complaint in the police. I contact the rbl bank and they have given the bajaj rbl zonal head and when i contact him he said he will give me a call after 15 min so that he can review the account. After half and hour when i didnt received the call i called him but he was not receiving the call n disconnecting it. His number is ‭[protected]‬. I am filing a case now and submitting all the call recordings to my lawyer. May right a complaint to trai as well.

              Regards,
              Ali
              [protected]@gmail.com
              Bajaj Finserv customer support has been notified about the posted complaint.
              My new loan is cancelled in my personal problem no iam request plz loan cancelled

              abusive language - Comment #3511015 - Image #0
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                D
                Domnic Saha
                from Delhi, Delhi
                Aug 13, 2019
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                Address: 628008

                Please be informed that dirdb charges is being levied by BAJAJ FINSERV and auto debited from my bank account without any prior information. Kindly take this into consideration and take necessary action on bajaj finserv to refund my amount and also to avoid legal ptoceedings . Please note that all the EMI have been paid for the product purchased. Also be informed that the collection agents of Bajaj finserv branch in Thoothukudi, Tamilnadu is very arrogant with the customers and the way the staffs behave is like gangsters and rowdies. The way they treat the customers to repay the unpaid dues is inappropriate and beyond the norms of their terms and conditions. They seem to be more personal than legal. So please do take a note of it and take necessary actions.
                +1 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  K
                  K. Karthick
                  from Tenkasi, Tamil Nadu
                  Aug 13, 2019
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                  Address: 1/73, north ambalakaran street mettupalayam.(po)musuri (tk)trichy (dt), 621210

                  Sir,
                  My name is karthick
                  One parson calling in bajai
                  Finserv you have in created card tell me you account details i am send him sir but that parson tell him sir you have ₹100000
                  Rupees card selete so you account maintain in ₹20000 thousands ok i am maintain in ₹20000 thousand sir but still i have loss in ₹20000 thousand sir so please you have in my amount sir that parson calling numer i am menson sir
                  Vikram sharma [protected]
                  Manoj kumar [protected]
                  Karthikeyan [protected]
                  Sivakumar [protected]
                  This all number in calling sir you used in bajai finserv i am working telling you sir please chiking sir please retan in my amount sir
                  By
                  K. Karthick
                  [protected]
                  [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  One time I am missd monthly EMI but 4times u r company bounced charges with me.. I am very hungry with u r Finserv.. totally charges 2300 charges .. fraud Finserv
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                    N
                    nitinnair
                    from Mumbai, Maharashtra
                    Aug 12, 2019
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                    Address: Navi mumbai, Mumbai City, Maharashtra

                    Bajaj has been calling and sending messages from last one week that i have defaulted the emi for 3900 rupees. According to them i owe them 34000 for buying an ac in the month of may. I have not not purchased anything. I have no clue why are they calling me. Its a fraud and they want me to pay for it. I have asked them to send me the proof of me purchasing an ac.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      D
                      Dinkb
                      from Mumbai, Maharashtra
                      Aug 12, 2019
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                      Address: Chandigarh, Punjab, 160014

                      I have purchased one Samsung Mobile from M/s City Electronics, Sector, 29, Chandigarh, Invoice No: 880, DTD: 04.06.2019. As suggested& arranged by them, the payment was done on easy installments and auto debited from my Bank account thru Bajaj Finance, completed on 02.01.201.

                      As of now I received some messages ( photo graphs attached) from Bajaj Finance regarding deducting of annual nactivatiion fee Rs.. 117/- on 18.07.2019 for EMI Card, even I have not received any such EMI Card/ details of EMI Card. I am receiving only messages on my mobile regarding the same. I tried to contact on Bajaj Fin. customer Care (Nos [protected], [protected]), but unable to contact. I would request you to deactivate my above said EMI Card with immediate effect, as I have not been using it and I don't have any pending transactions till the date. Also please arrange to refund RS. 117/-, deducted from my Bank account, under intimation to me by SMS/E-mail/ Mobile Phone. Required/ necessary details will be provided on further action from your side.

                      Here are the details:
                      Customer Name: Dinesh Kumar
                      Mobile No: [protected]
                      Dtd: 12.08.2019
                      +2 photos
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        K
                        Kinggujjar
                        from Kota, Rajasthan
                        Aug 12, 2019
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                        Address: Bajaj finesrv, Rohtak, Haryana, 124113

                        The company customer say me they gibve 3 lakh credit limit and 30k worth rupees voucher and many personal loan offers provide in just minutes then i said ok they deduct my 4999 rupees and give nothing the company customers fraud with me and also this company is fraud who said anything do anything do faith these types company or remove or banned this type fraud system i waste my 5000 rupess without buy anything
                        My customer id [protected] mr ravi
                        +1 photos
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Sidharth.iitkgp
                          from Mumbai, Maharashtra
                          Aug 12, 2019
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                          Address: Karnal, Haryana, 132001

                          I have a loan [number - 509ctbej875910, which is some cpp tele binding, insurance against the product i got recently by taking loan from bajaj finserv] which i don't remember taking up. I have tried contacting the customer care but got no response. I even went to your branch and tried to get some explanations around it but again nothing.
                          I want this to cancel, please tell me the procedure.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            N
                            Nirbhaiy
                            from Delhi, Delhi
                            Aug 11, 2019
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            My emi card was blocked for no reason and also it’s not getting activated on the day as mentioned on the message received from bajaj. They are all cheaters and even the customer care didn’t have enough information on why my card is blocked.
                            I have paid all my emis on time and also i have a great cibil score.
                            This company is pathetic and there customer service is even more pathetic.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              S
                              Sala Ba
                              from Mumbai, Maharashtra
                              Aug 10, 2019
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                              Address: 4/232, Ram Nagar Onnipalayam, Coimbatore, Tamil Nadu, 641104

                              Hello
                              I have a account in bajaj finserv. The problem is that your employee/office registered wrong mobile number in my contact details and he didn't asked me my e-mail address, also i don't know the password for my account for login so that i cant do anything from my side i also visited your office for help but they told you have to email them but it didn't solved my problem. So i request you to correct my registered mobile number in contact details.

                              Here are my details:

                              Name: salamon b
                              Customer id:a10314003

                              Wrong registered mobile number: [[protected]]

                              Correct mobile number: [[protected]]

                              Please solve my problem it causing my so much inconvenience
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Hi Team, I have a deduction of 295 rupees on 17/7/2019 although I have paid my EMI on correct date that is on 2nd of every month, and the Concerned bank mentioned Charge for Failed Mandate Txn Bajaj Finance
                              Kindly solve the issue from your side with Correct Response

                              bajaj finserv wrong mobile number registered by employee/officer - Comment #3508810 - Image #0
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                                S
                                Sudhakar2006
                                from Chennai, Tamil Nadu
                                Aug 10, 2019
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                                Respected sir,

                                Please deactivate my bajaj finserv card. I am not using it. I don't have any pending transaction till date. This card deducted 117 rs from my bank account with out my permission. So please deactivate my card as. Also please credit my 117 rs to my bank account.

                                Card no:[protected]
                                Name: sudhakar chandrasekaran

                                Regards,
                                Sudhakar
                                Mobile: [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  ravishinde
                                  from Mumbai, Maharashtra
                                  Aug 10, 2019
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                                  Address: Thane, Maharashtra, 421301

                                  Dear sir/madam,

                                  This refers to emi card issued as free by m/s. Bajaja finserve in year 2015 when tv was purchased. They has informed that card is totally free and there will be not any charges applicable on it.

                                  However they have deducted rs. 117/- from my bank account without informing me & not taking my permission before deducting. I believe they must have taken my sign on some document without informing details.

                                  This is very unfair and unethical practice.

                                  I ahve talked them on their helpline on today 10.08.19.
                                  They refused to refund amount. Pls. Ask them to immediately de-activate card and refund all amount which is deducted.

                                  Thanks
                                  Ravindra shinde
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    jsveer
                                    from Gurgaon, Haryana
                                    Aug 9, 2019
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                                    Address: 1118/ 523, Kaushalpuri, Kanpur, Uttar Pradesh, 208012

                                    Dear sir,

                                    I want to introduce myself as below mention :

                                    Name : jasveer singh sachdev

                                    Fathers : late s. Trilok singh
                                    Mother : paramjeet kaur

                                    Residence : 118 / 523, kaushalpuri
                                    Office : ; plot no. 48 & 49, gnadhi loha mandi
                                    122/235, fazalganj

                                    City : kanpur (Uttar pradesh)
                                    Pin code : 208012

                                    Pan no. : abzps1392k

                                    Dob : 24.01.1960
                                    Mail id : [protected]@gmail.com

                                    Dear sir,
                                    I just want to inform you that some entries of debit amount has been wrongly submitted at my cibil from your side whenever you have sold / finance amount to another jasveer singh sachdev r/o delhi.
                                    I am from kanpur and there no any match of my address, my father name, my date of birth, my mobile number as i show you above, with your another client jasveer singh sachdebv of delhi. I can not under stand why you send a false report to my cibil.

                                    According yours dealers / company person of delhi, they perpole find closed mobile number of yours actual client of delhi. Then they search jasveer singh sachdev at true caller and taken my mobile number from true caller and reported to company due to same name only. When ever i am from kanpur and urs actual client is from delhi and none any match with my biodata as enclose above.

                                    Sir, i just want to request you kindly taken back your case from my cibil which is totally false reported to authority at cibil form your side, otherwise i will be forced to file a defamation case against you.

                                    Thanking you,
                                    Regards,

                                    Jasveer singh sachdev
                                    118/523, kaushalpuri,
                                    Kanpur - 208012
                                    [protected]
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    I lost my mobile handset, when i travelling on the bike to morninig 9.00 O CLOCK ON 09/08/2019, Please provide me favourable.

                                    wrongly report at cibil - Comment #3508819 - Image #0
                                    wrongly report at cibil - Comment #3508819 - Image #1
                                    Sir my account is having sufficient credit for encashing of my Washing machine EMI.but the bajaj electronics have charged me Rs.295 for failed mandate charges. please process my request and return my amount as early as possible
                                    I have sufficient amount in my account for emi repayment still I am charged rs295!!!
                                    what to do?
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                                      M
                                      from Mumbai, Maharashtra
                                      Aug 8, 2019
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                                      Address: B 204 SWALEHA WALEFARE SOC NILE MORE GAON NALLASOPARA WEST, 401203

                                      As if i have my mobile number registerd with bajaj fin serv len my mobile number is [protected] which is now not in use so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.

                                      Loan a/c no :- 5770cd98701035, num to update is [protected]

                                      I am allready pay this month emi online but not update in bajaj finserv

                                      Pls call me urgent base in this number [protected]

                                      Thanks & regards

                                      Manoj ramdhari yadav
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      My cibil report has show mar EMI 2019 miss but i am already advance payment done. they not sharing correct detail to cibil department & i have all supported document sumbit to bajaj finserv EMI department e.g [protected]@bajajfinserv.in/[protected]@bajajfinserv.in etc my cibil score effected by this error so pls. do the needful.
                                      arpit1909's reply, Aug 3, 2019
                                      Loan Account No. 5S5ECF0101102319
                                      I have received confirmation mail for payment mar 2019 EMI thru bajaj finserv. Already this query raised about 3 month ago & still not resolved yet. attached my cibil report which show mar EMI 2019 miss & proof of payment given by bajaj finserv customer portal online.
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                                        Ricky Das
                                        from Kolkata, West Bengal
                                        Aug 7, 2019
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                                        Address: Room No - 902, 9th Floor, Sidco Global tower, CN-8/2, Sector V, Bidhannagar, Kolkata, West Bengal 700091, Kolkata, West Bengal

                                        Dipshikha das
                                        [protected]
                                        [protected]@gmail.com
                                        I, m a already existing costumer of bajaj finserv.
                                        5th august, 2019 i revived a call from bajaj finserve.
                                        Phone no - [protected] (6:43 pm, call duration-4 minutes 50 sec)
                                        The female executive tell me over the phone, -"mam you are the legible for loan rs-57000, because your previous lone payment is very good. There is no due payment. Thats why bajaj finserv offering for a lone, if you interested then we'll send executive on you office address.
                                        Then the appointment fixed date on 6th august, 2019 at the time 10:30.
                                        But till the time still i, m waiting for executive but no one call me,

                                        I just want to know whats going on with me?
                                        Can i get the loan?
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Dear Customer, One time password cannot be generated due to requirement of a fresh NACH (ECS) Mandate. Visit the nearest branch for submission of the NACH mandate. Use alternate payment option to complete your purchase. Rgds, Bajaj Finserv, plz help me
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