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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Last updated Jul 23, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 105

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N
Nagabhushana Narappa
from Robertsonpet, Karnataka
Jun 7, 2019
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sewage chamber damage and sewage flow into premises

Address: Bangalore, Karnataka

I am resident of #51, 2nd main road, dattatreyanagar, hosakerehalli, BSK 3rd phase, Bangalore 5600085. since our house located in 2nd main road which is lower than 1st main road all sewage flowing from damaged chamber of 1st main road is flowing to the empty site in 1st main road. from there sewage jumping over compound wall of my house and flowing in front of my house . I requested several times to close damages inside the chamber. but officials...
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A
Awadhesj
from Bengaluru, Karnataka
Jun 6, 2019
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cauvery water not coming regularly

Address: 3rd main, 6th cross, BTM 2nd stage, near orchid international school, 560076

Cauvery water is not coming regularly. Technician/chief engineer are not bothered to even pick the phone to reply. Nowadays situation are so worse that water supply is coming just 2-3 days in a week. We have to depend on tanker water heavily.
I doubt there is nexus between water tanker guys and technician who supply cauvery water.
I am raising this issue with all stakeholders and will continue to do so untill issue is resolved...
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N
Nasline Saliha
from Gurgaon, Haryana
Jun 6, 2019
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amount paid but still showing in bwssb website

I paid my bill for Rs 609 on 24/05/2019 from online pay bill option in bwssb website, as per below details: RR Number E-249533
Transaction reference number (shown as per on the bank statement):
IIN/BWSSB Water/[protected]/[protected]/ and gateway is ICICI BANK. However, the above bill still shows on the bwssb website. Please look into the same and credit the paid amount towards my bill....
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A
Ashokdas1959
from Bengaluru, Karnataka
Jun 6, 2019
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drainage pipes to be changed to 9 inches for smooth flow

Address: AUSTIN TOWN, 560047

I am Ashok Das ( Senior Citizen ), resident of No 13, Iyappa Temple Block, 3rd Main, 1st Cross, Austin Town Layout, Bangalore 560047, for the past 43 years, during that time only few houses are there and only 6 inch drainage pipes are used, now there are hundreds of houses were constructed, due to this drainage water is not going properly, during the rainy season the drainage will be full and all drainage water enters in to our house . All...
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R
rames29
from Mysore, Karnataka
Jun 4, 2019
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sewage water being pumped on the main road

Address: Himagiri Meadows BG Road, Gottigeri, 560083

The contractor of the under construction swd is pumping water on the main road since one month. Residents are facing problem in walking on the road. Childerns and sr. Citizens cannot walk on the main road. Location details are as follows

Locations: gottigere, himagiri meadows, bannerghatta road, ward no 193.

Please look into this matter and ask contractor to stop pumping water on the main road immediately....
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M
Mohan Acharya
from Bengaluru, Karnataka
Jun 4, 2019
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regarding not leaving cauvery water on regular basis

Address: #20/1b, annaiah reddy layout JP nagar 6th phase 26th main 18th cross, 560078

Hi,

We at annaiah reddy layout jp nagar 6th phase, 26th main road image english school road facing cauvery water issue as the person who used to leave water on every alternate day is not leaving on the regular.

He is not even responding properly after several approach to him requesting to leave water..

Kindly speak to concern person and do the needful....
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P
panivani
Jun 3, 2019
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selling bore water to the private tankers in residential place where there is scarcity of water

Address: Bethel Nager, 560036

Hello Sir/Madam,

There is person by name Ram Chandra residing at our place, Bethel Nagar, 1st Cross, 1st Main. He extract bore water and sell it to private tankers, it does not matter to us if we have enough water at our place we already facing scarcity of water in that place and do not have water for our personal use and this person sell water to private tankers. At least he fill 3-5 tankers min per day because of this our...
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[email protected]
from Bengaluru, Karnataka
Jun 2, 2019
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online payment failed but no refund till date

Address: 507, 80 feet road, Maruti Layout,, Subramanyapura post, 560061

I have made an online bill payment on 29th april 2019 for amount of 6360+gateway charges on bwssb website. The transaction has failed as per the status but the amount has deducted and billed to my credit card.

The issuer bank has said that the merchant has claimed the amount but i do not see that in my consecutive month bill.

The gateway or bwssb have not refund the amount till date. Please suggest further actions...
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S
Somashekhar NR
from Mumbai, Maharashtra
May 30, 2019
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water bill for may 19 paid through bwssb website using paytm gateway not credited

Address: 15, Samrudhi, 1st Main Road, 3rd Block, Narayananagar, Doddakallasandra, Bangalore, Karnataka, 560062

I paid my bill for 335/- on 28/05 from online pay bill option in bwssb website, as per below details: rr#: s-257920
Receipt # : s[protected]
Tran ref #:
20190528111212800110168956671568111 and gateway is paytm. However, the above bill still shows as not paid in the bwssb website. Pls look into the same and credit the paid amount towards my bill....
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A
Amar N Halvi
from Mumbai, Maharashtra
May 29, 2019
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request of water meter replacement

Address: #9,16th Cross,Goppalappa Layout, Lakkasandra, 560030

A few months back we are getting very less charges of like Rs.1000 or 900 but this current month on 02-05-19 we got Rs.4000 and we have not even used that much of water. We just call the near by water billing executive to complain about this so executive said to give a letter to a department to change of water Meter.
Please make replacement of water meter as soon as possible....
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H
harinatarajan
from Bengaluru, Karnataka
May 29, 2019
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getting over charged for our commercial connection as its mentioned all kinds and errors in billing

Address: #212, 3rd main, MSR nagar, bangalore, Bangalore, Karnataka, 56054

T, .Rajambal
#212, 3rd main, MSR nagar, Bangalore: 54 |
29/05/2019
To:
Assistant Engineer
BWSSB R.T Nagar
And other three subdivision
Bangalore NORTH

Sub: Receiving High Bill for our Bwssb commercial connection since its mentioned as all kinds of business.
RR NO: N-311866/13-30, Consumer id: N[protected]
Dear Sir/Madam
We are receiving high bill amount with...
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M
Mrudula Tripathi
from Bengaluru, Karnataka
May 28, 2019
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sewage blockage

Address: 521,1stmain, shubodaya layout, Marathalli, Bangalore, 560037

Dear sir,
I want to bring to your notice, in marathalli 1st main sewage is blocked from a week. Inspite of giving written complaint, officials have not bothered to clear it.
Water is flowing back in many resident houses. It is affecting the health and hygiene of people.
It's been a week issue is not solved.
Bwssb officials have shown deaf ears to our problem.
Kindly intervene and get the work done....
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N
Naidu Geddam
from Bengaluru, Karnataka
May 23, 2019
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unfair. pricing of water

Address: 560043

30 *40 site 6 house holds. Since irregular supply of water, we dig bore wellj, which runs half an hour. Bwssb charging at apartment rates. One bore well charging at 600 / instead of 100. For 1kl they are charging at 26 and sanitary thereon. Similar houses in our area are charged at domestic. What prompted them to penalise me. Did i not approach right agent?...
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R
robsound
from Bengaluru, Karnataka
May 21, 2019
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high bills

Address: #79, 3rd cross, syndicate bank colony, Near Banerghatta road, Arekere, Behind Kotak Bank, 560076

Consumer no - S[protected]
Bill Date payable 29/5/2019 amount is Rs.2110 & previous month bill was Rs.2448
These bills are too high for only 4 persons using water in total.
Bill amount for month of march was payable on 29/03/2019 for the amount of Rs.931/- for 6 persons.
Previous bill was Rs.444/- (payment due date - 01/03/2019) - Amount Rs.444/- for 6 persons.
Previous bill was Rs.444/- (payment due date...
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F
Fany Aji
from Bengaluru, Karnataka
May 20, 2019
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please support - online payment discrepancy

I used the website https://www.bwssb.gov.in/login in quick pay mode to make the below payment of my outstanding bill for bangalore water supply and sewage board.
I made a payment of rs. 6685.69 through google pay. (See attachment). My rr number is e-224737 (See attachment). This transaction was successful in google pay and the amount also got debited. However, your website showed that the transaction has failed with no proper details...
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R
Rajan M S
from Mumbai, Maharashtra
May 17, 2019
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sanitary blockage of the main line in jyothinagar, 2nd cross

Address: No. 87, First Floor, 2nd Cross, 2 Main, Jyothinagar, Chandra Layout, Bangalore, Karnataka, 560072

The sanitary main line of our road has been blocked, we are suffering from the pungent smell, request you to take necessary action to clear the blockage. We have called bwssb office once but they have not sent any assistance. Our house chamber is cleaned and the blockage is in the main chamber. Since it is raining nowadays, hope the excess do not come out, please take immediate measures...
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J
JeyJayaram
from Bengaluru, Karnataka
May 17, 2019
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overflowing of sewage chamber on our road

Sewage chamber on 6th main aecs - 'b' block, singasandra – 560 068 (Ward no. 191) was overflowing since 7-5-19, which was reported and cleaning machine was dispatched twice by the ae, the latest being 16-5-19. The problem stands unresolved and has escalated to other chambers up this road overflowing since yesterday night. The field staff are unable to resolve this due to lack of machinery like jetpump etc... We were told by the ae. Please...
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Anjum Anjum
from Bengaluru, Karnataka
May 16, 2019
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main drainage blockage and mixing with drinking water

Address: 3/9 SARAKEE KERE, J.P NAGAR, 560078

With reference to the above i am syed resident of j. P nagar 5th phase kapila road for the past 15 days facing severer sanitation blockage problem i have visted bwssb kanthanur office and reg my compliant on 5th may 2019 at 9 am and on the ward office also and even visited and lodge 5 to 6 complaint in the reg book
As the mansoon approching fast a great misery in waiting god help us and save us and even in telephonic contact to the...
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S
Sitalaxmi
from Bengaluru, Karnataka
May 14, 2019
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drainage overflow

Address: Srinivagulu, Bangalore, Karnataka, 560047

Have registered a complaint on 5th may.. Complaint no:[protected] for koramangala 5th to 8th block area. After repeated calls to the driver anjaniah ([protected]) who has been just making false promises that he will come for past 2 days. Even a visit to the bwssb office has not been of any use. It's been more than a week we have been running around for this issue., but no solution has come through only the condition of the sewerage drain...
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P
Public Servant
from Harihar, Karnataka
May 14, 2019
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no water supply proper since 3 months

Address: Muslim colony, Kuppan compound Street, D.J.HALLI,, 560045

Hi BWSSB WORKERS,

Shame on you within a Radius of 600 meters from Pulikeshnagar water Tank office No water supply since 3 months,

I request to all the High Post officers to take immediate action on the workers and line man for not opening the water Wall on Regular bases,

If they are working only for getting salary on time, Please remove them from the Job,...
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