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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Oct 31, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 162

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S
Shivkumar s
from Bengaluru, Karnataka
Nov 26, 2014
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Address: Bangalore, Karnataka

Shivkumar.S #69, 3rd cross 1st main Sairam Layout TC palya, KR puramBangalore Ward No:52 I have sumbited and applied water supply under DM number 4625/2012-13 date 26/3/13.I have paid 17977 rupees under DD to The Chairman BWSSb BC number 2540998 . I have not received meter and BWSSB workers and telling us to give the number to whome we have sumbitted the form, KR puram BWSSB has not taken any action till now.Please tell us how to proceed, My number is [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    jawalkar
    from Gurgaon, Haryana
    Nov 20, 2014
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    Meter stopped

    Address: Bangalore, Karnataka

    Since the month of September, we are getting a bill saying the meter is stopped and the consumption is 13000litres! We are only two o[censored]s in the building and we do not consume so much water. Please have the metre rectified at the earliest.The details are as follows : Sub division name:SEI Bill no SEI40477/3 Consumer id & type:17347/partial ND Name & address :Master. J.A.Abhinav 35/2 Brigade road...
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    Anand Rao G
    from Delhi, Delhi
    Nov 10, 2014
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    Address: Bangalore, Karnataka

    PLEASE REFER ON LINE TELEPHONE COMPLAINT No: 8296D71 and online complaint registration number bwssb[protected] It is to inform that the sewage lines is blocked / chocked and requires immediate attention as the strata is over flowing from the chambers the basins in the respective houses is overflowing and unable to use the toilets / wash rooms in the houses it would be highly appreciable if the lines are changed for replacement of bigger dia pipes as has been done is other areas in order to overcome the problems regards ANAND RAO [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      Mohamed Kaleem
      from Chennai, Tamil Nadu
      Nov 6, 2014
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      Address: Bangalore Urban, Karnataka

      Respected Sir, iam giving complaint to BWSSB From 3weeks onwards is not coming in1st main near gullshan function hall mangammanapalya bommanahalli near bismillah store front of our house one manhole is over flowing. Could you please take necessary steps to clean this properly. Every time they are creating the same issue. Please ask them to clean properly.Sewage water is flowing on road and creates health problem. This is happening once in 2 months. I've observed this in past 2 years. No one time they are cleaning the drainage properly. Purposefully they cleaned one manhole in half way and went. Next day the other man...
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        P
        Punya Ravi
        from Mumbai, Maharashtra
        Nov 5, 2014
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        Address: Bangalore, Karnataka

        Dear Team, Recently New sewage line was draw at New Kalappa Layout, 4th cross, Murgeshpalaya, HAL 3rd stage, near Salarpuria Appts, Bangalore-560017. In spite of repeated reminders, the contractor has broken the cauvery water connection pipe which was used by public and not refixed. There is a leakage of water since 15days. We made effort in informing respective authority at locality as well engineer, still their is no action taken. Considering this is the right forum ;requesting on behalf of entire locality please get this fixed Immediately to conserve precious water. Regards, Ravikumar
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          samarthkoushik
          from Mumbai, Maharashtra
          Nov 5, 2014
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          Address: Bangalore, Karnataka

          Respected Sir, Regarding Repeated Blockage o[censored]GD Pipeline in 11th Main, III Block, I Stage(Behind Cadambi School) Basaveshwara Nagar, Bangalore 560079. With Regard to the above subject, I would like to bring into your notice that, Repeated Sewage Line Block is happening in the above mentioned address in Basavehwara Nagar. This is affecting the residents who are residing in the lower side of the road. Every Fifteen(15) days once, the sewage line gets blocked and we are giving complaint with BWSSB Office to clear the sewage block that enters the house of the residents residing in the lower side of the road. This is mainly affecting the residents of Door No 998/a, 998, 997, 999, 11th main road, III Block, I Stage (behind Cadambi School) Basaveshwara Nagar, Bangalore 560079. As this house is lower level from the road the sewage line which gets blocked gets into the house very frequently. Also, The Residents of the road has already brought this issue into the notice of BWSSB and when the investigation was done from BWSSB officers to implement the permanent repair work of the sewage, A rock is present in the sewage line because of which the the development work is on hold from past 8 Months. As this is repeatedly happening for the residents of 11th Main, especially for the residents residing in lower side of the road, We request you to take up this issue on priority and to do the needful at the earliest. Please let me know if you need any other information.
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            ayrus
            from Bengaluru, Karnataka
            Nov 5, 2014
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            sir/madam this is usha residing at muthyal nagar got exess of bill of month of septmber and october with out using water we got excess of bill so please so us the favour and find the correction of our meter bill kindly do the fovour . Thanking u sir/madam Regards, My consumer id: 5950 Type :Domestic R.R.No: N-150498/M N2-787 usha Consumer Name&Address : R.usha No.23, 7th cross Muthyal Nagar Gokul Post Bangalore-54
            Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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              Rogersbgk
              from Bengaluru, Karnataka
              Nov 3, 2014
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              Address: Bangalore, Karnataka

              Dear Sir, We residents are facing lot of problem due to blockage of manhole completely filled with slit. We have registered a sewerage complaint with BWSSB help line on 30 OCT 2013 complaint ref : S23326, we follwed up with BWSSB since the services were not attended to till date. WE request you to provide timely help and have a closing date for all complaints received. And ensure the authorities call back the complainant and enquire if the problem is solved. Looking forward for your speedy action on priority. Thanks B.Gopinath.
              Aug 14, 2020
              Complaint marked as Resolved 
              Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                leoiax
                from Bengaluru, Karnataka
                Oct 30, 2014
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                Address: Bangalore, Karnataka

                Respected Sir, On yesterday[protected] the BWSSB people came to our area and cleaned some of the drainage manholes. From today onwards in front of our house one manhole is over flowing. Could you please take necessary steps to clean this properly. Every time they are creating the same issue. Please ask them to clean properly.Sewage water is flowing on road and creates health problem. This is happening once in 2 months. I've observed this in past 2 years. No one time they are cleaning the drainage properly. Purposefully they cleaned one manhole in half way and went. Next day the other man hole got over flowing. Address, 10th A Cross, UNITY LANE, Ejipura, Bangalore-47
                Aug 14, 2020
                Complaint marked as Resolved 
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                  P
                  prashant12345678
                  from Bengaluru, Karnataka
                  Oct 27, 2014
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                  Address: Bangalore, Karnataka

                  Sir, For the past 2 months there is a water leakage from broken pipe at 10th Cross Malleshwarum opposite to Asha Food Camp as you all know the importance of drinking water in Bangalore but no one has so far taken any action to stop this overflow so i request you to repair the broken pipe & stop the leakage of water
                  Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                    R
                    raj.516
                    from Mumbai, Maharashtra
                    Oct 26, 2014
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                    Address: Bangalore, Karnataka

                    Complaint Againsnt: BWSSB Contractor. Where: Seegehalli, Medhahalli, KR Puram, Bhattarahalli. Details: BWSSB Pit Pipe Contract work has started an 1.5 years ago, they are not following a basic procedure in laying pipes, they dig holes with out leveling, finally end with poor service, few instances as below. - Not following 6cm leveling below pipe - Won't finish a single lane with complete status, and digs the roads with out intimation. - In Seegehalli-Medhi halli road, after laying Taar road, they dig the road in midnight, where work stopped with out road - After laying the pipe, they are not following the procedure to clear the road and provide service properly - Dig the holes and leave for weeks period with out any safety measures. - So many trucks & lorrys have struct in the holes and creates problem to the resedents. - During Rain, with the open dig holes and mud, it's hell living in the places. - Engineers work in the places are very arrogant and doesn't feel responsible, if some one ask about this, more than their responsibility they behave like gundas. - Residents don't have a clue how to complaint (or) feel it's waste of time considering it will not taken care (or) contractors have influence over BWSSB/BBMP. Not to forgot, to complaint against them we need to sacrifice our working days and are ready for it, but no body have a hope, hence writing this complaint. On top of it, it feels like we are happy with out this PIT connection, more than good, we have seen HELL in this location, I request at least to stop this contract and we are more happy with out this PIT connection. I have least hope on this complaint, but doing this
                    +2 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
                    Thanks for notifying, waiting for some update.
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                      U
                      unniar
                      from Kolkata, West Bengal
                      Oct 24, 2014
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                      Address: Bangalore, Karnataka

                      My address is given below. Though I have submitted all documents required and the DD for Rs 16000 + 2800 for a new water connection, inspection of the premises has also been done, no action has been taken for the past one month. I was asked by the plumber and inspecting person that a cash payment of Rs 5000 has to be done for the connection. I have given an advance of Rs 1000 for this and have said the remaining will be paid after connection is given. There has been no response till date. I have met some officers in the office at BWSSB off in Kundanahally, please tell me if I have to give cash to the officers and if so the amount. I will give it if a receipt is given. Parvathi Menon 215 - 3rd Cross Naidulayout, Whitefield 560066
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        Anil Kumar ul
                        from Mumbai, Maharashtra
                        Oct 21, 2014
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                        Address: Bangalore, Karnataka

                        Last 4 weeks we are not getting the Kaveri water in my area RMV 2nd stage, 3rd cross, behind devi bar, L.G.Halli, even earlier also they are not giving the water regularly neither there is a force in the water and i am getting the water bill which is very high. Repeatedly informing the shakar nagar BWSSB office no action has been taken. Please do the needful asap.
                        Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                          dhanashekar .J
                          from Bengaluru, Karnataka
                          Oct 21, 2014
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                          Resolved

                          Address: Bangalore, Karnataka

                          Respected Sir / Madam i feel very sorry to convey this message, after several complaints neither of the corresponding authority have looked into this matter, there is a drinage over flow from past 2 months, it is very stinking and unhynegic and many childrens have fallen ill due to infection. The drinage is in between MLA Layout and Ganganagar Border " Near Vidya Stores" We citizen of this country and resident of this place request you to look into this matter at the earliest, Kindly to the needfull.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
                          Array
                          Respected Sir,

                          Regarding Repeated Blockage o[censored]GD Pipeline in 11th Main, III Block, I Stage(Behind Cadambi School) Basaveshwara Nagar, Bangalore 560079.

                          With Regard to the above subject, I would like to bring into your notice that, Repeated Sewage Line Block is happening in the above mentioned address in Basavehwara Nagar.
                          This is affecting the residents who are residing in the lower side of the road. Every Fifteen(15) days once, the sewage line gets blocked and we are giving complaint with BWSSB Office to clear the sewage block that enters the house of the residents residing in the lower side of the road.

                          This is mainly affecting the residents of Door No 998/a, 998, 997, 999, 11th main road, III Block, I Stage (behind Cadambi School) Basaveshwara Nagar, Bangalore 560079. As this house is lower level from the road the sewage line which gets blocked gets into the house very frequently.

                          Also, The Residents of the road has already brought this issue into the notice of BWSSB and when the investigation was done from BWSSB officers to implement the permanent repair work of the sewage, A rock is present in the sewage line because of which the the development work is on hold from past 8 Months.

                          As this is repeatedly happening for the residents of 11th Main, especially for the residents residing in lower side of the road, We request you to take up this issue on priority and to do the needful at the earliest.

                          Please let me know if you need any other information.
                          Respected Sir,

                          Regarding the clearing of Sand/Wastage in sewage line. We are facing severe sewage line problem in Door No. 998/a, 997, 999, 11th main, III Block, I Stage(Behind Cadambi School) Basaveshwara Nagar, Bangalore 560079.

                          Especially during Rainy season, when ever the rain comes, the water does not go into sewage due to mud & other waste materials present in sewage line.

                          Also, the Road formation done in middle of road, is not proper. The Slope given when the rain water comes is on only one side and its not divided properly. Because of which the rain water enters the House Premises.

                          Request you to take proper action against this at the earliest. Please let me know if you need any other information.
                          Respected Sir / Madam

                          REMINDER - 1

                          i feel very sorry to convey this message, after several complaints
                          neither of the corresponding authority have looked into this matter,
                          there is a drainage over flow from past 2 months, it is very stinking and
                          unhynegic and many childrens have fallen ill due to infection.

                          The drainage is in between MLA Layout and Ganganagar Border " Near Vidya
                          Stores"

                          We citizen of this country and resident of this place request you to
                          look into this matter at the earliest,

                          Kindly to the needful.
                          WHAT IS INDIAN CONSUMER FORUM DOING ?

                          No action is taken so far, shame on you,

                          Action will be taken only after many residents get infected and die,
                          if you cannot solve our problems, please let us know, we will take some action to resolve the issues
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                            V
                            varunkallur
                            from Mumbai, Maharashtra
                            Oct 20, 2014
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi, Water has been leaking from a broken pipe right in front of my house since 1 week in Mahalakshmipuram. Request you to kindly fix this as early as possible since there is a lot of water leakage. Below is the address. No. 253, Giri Nivas, 15th D Cross, 2nd Stage, 2nd Phase, West of Chord Road, Mahalakshmipuram, Bangalore-560086. Thank you.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                              tandem_al
                              from Bengaluru, Karnataka
                              Oct 20, 2014
                              Resolved
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                              Resolved

                              Meter not working

                              Address: Bangalore, Karnataka

                              Hi, We have been receiving water charges bill with remarks of " SUSPECTED MET" since Feb-2014. We have getting water charges as average basis. Now we have suspect like water bill charges is very high. The same has been complaint and submitted letter but no response. Please request to respective, do needful at earliest. Details as below, RR # E[protected]/ND3-317, Non-domestic Thanks & Regards, Murali krishna M [protected]...
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                              Gururaja Saralaya
                              from Bengaluru, Karnataka
                              Oct 13, 2014
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                              Address: Bangalore, Karnataka

                              We have complained several times for repair of Drainage at BWSSB Hosakerehalli, Dattatreya Nagar Ward. It is opened from several months. And drainage water is flowing on the road. We are facing lot of problems including health problems. Even though our repeated complaints nobody is bother about this. Daily Several vehicles, children and people are passing in this road. Residents are unable to get fresh air.
                              Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                                abdulma
                                from Hyderabad, Telangana
                                Oct 9, 2014
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                                Address: Bangalore, Karnataka

                                Due to Heavy rains in the city the manholes are overflows each and every day and water is getting into several homes. Not sure why this is happening this season.we dint eXperiEnced This From long time but this Used to happen Earlier also.Can Someone Please Take Care of it And have this resoved permanentlY. Many families are not sleeping since the rain has started.
                                Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                                  RGPurohit
                                  Oct 7, 2014
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Dear sir, I have been seeing the drainage leakage on the above road near Prabhavati Garden apartment since 20 days. Nobody is bother to fix the problem from BWSSB.The total area is stinking and become unhealthy for the residents. Most of the people use to have their morning walk on this road.They stopped using this road because of this. Please take a complaint from my side and your immediate action will highly appreciated.I have already complained to Mr Pradeep area AEE. Regards Raghavendra.Purohit
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    NADAMUNI
                                    from Calicut, Kerala
                                    Oct 7, 2014
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Sir
                                    My rr no; se325315 ( ecs payment from karnataka bank hsr layout)

                                    My name; nandagopal j & lakshmidevi k, at no;, 92, 18th cross, 28th main, sector 2, hsr layout.

                                    In the bill given in the month september 2014, rs 111/- was added as interest + balance for the month of august
                                    .
                                    I sent an email to the, aee, bwssb, btm office, no responce was received.

                                    I wisited the sub dn office personally, at btm layout, it was stated that the ecs was bounced back, from the bank. Hence the rs, 111/- was added
                                    .
                                    On enquiry, at the bank, manger has verified and said that they have not received any ecs demand, from your office,

                                    Sufficient balance was there in my s/b a/c, there is no reason to bounce back.

                                    I have writen a letter, to the aee, bwssb, btm, enclosing copy of my bank pass book, to the aee bessb, btm layout, , ( sent it by corior).
                                    So far, i have not received any reply..

                                    So i request you kindly to verify, and arrange for refund or adjust the extra amount collected from me, un necessaryly.
                                    .
                                    Please confirm me, the action taken in this regard early.
                                    With regards
                                    Nandagopal j
                                    [protected]
                                    [protected]@gmail.Com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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