Bigbasket.com — account deactivated money not credited in my account but goes in my bb wallet of acount that is deactivated by them..

I have order some groceries from bigbasket but due to some quality issue i want to return that product but bigbasket deactivated my acount saying that misuse of policies
I just want to return the product
They deactivated my acount and i have done payment of my order through my credit card
They deactivated my acount and they cancelled my order and amount that i paid through my credit card goes in that deactivated acount bb wallet kindly do the needfull..
Email [protected]@gmail.com
I have 754 rs in my bb wallet i just want to use that
I will not use bb any more