Bigbasket.com — non receipt of refund

This is really pathetic customer service from big basket...
In spite of raising the issue more than a week back... Big basket has still not refunded my complete money.
Does a big company like big basket strive on by stealing meagre few hundred rupees from their customers...
First of all you can't keep the commitment of completing the order and keep deducting items from list ordered by the customer, then you deliver incomplete orders, and after all that big basket does not want to refund the amount also back to customer.
Is this what the higher authorities in big basket training their people.
In spite of escalating the issue to highest level of big basket, and speaking to umpteen number of people, my money still has not been refunded completely.
I am raising the concern now in consumer forum and will fight for my case, even for few hundred rupees.
I had clearly sent a mail to refund my total amount of rs 324 + 357. However, it has not been done in completion.
Absolutely pathetic & poor professionalism by big basket.

I would caution anybody & everybody to think twice before ordering from big basket. There are lot of other online portals which provide much better service than big basket.

Regards,
Col ashish raisinghani
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