Bigbasket.com — Product complaint

Address: 1305, saptashree height, dhokali naka, kolshet road, thane (W) 400607

Dear sir
Ref: my order id dxbmo[protected]
I have been a regular customer of big basket. i placed an order for a few items on 22nd june 2020 and i got the items on 23rd june evening. the order included fresho capsicum - green 500g (Item no. 9) and cabbage 1 pc (Item 8). upon opening the packet the next day, i found the capsicums were in very bad shape. i am attaching the photograph of the three pieces. i am quite surprised seeing these pieces. the items were something like diseased ones, and spoiled beyond expectation. the cabbage was with a lot of soil like thing, gone even deeper. i have never found anything of this in all my earlier orders. I request you to look into this matter and find out whether something had gone wrong with the respective lots of these two items. Thanks and with regardsyours sincerely
Samant —
Was this information helpful?
No (0)
Yes (0)
BigBasket.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1201
    Pending
    99
    Resolved
    357
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information