Bigbasket.com — Reactivate my account

As per the answer from you in the previous mails you think I ordered something for the commercial use but why would I do that if 1. Neither do I own any kirana or gorcery store nore know anyone who owns it !.
2. How can you say I ordered 1 pack of 6 good knight refill my purchase for kirana store!

I ordered 2nd time because my family member told me that we need total of 12 good knight refill instead of 6 so I recorded it and YOU merged the order of the 2nd one not me . You can't just deactivate my account on the basis of so called commercial purpose . Not everyone has two numbers!. Now if I wanted to order grocery online then how will I? This is the worst experience ever and you shouldn't treat your loyal customers like this rubbish .

And you can see my previous order history too, I haven't made ONE order for the commercial purpose . If I don't get satisfactory result then I will go on higher authority too . And now you have deactivated my 2nd account for the same reason too . Please reactivate my account because I can't order anything online ! And give valid reason too
Was this information helpful?
No (1)
Yes (0)
BigBasket.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1201
    Pending
    99
    Resolved
    357
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR