This is to lodge a complaint against BB daily/Bigbasket as they are not refunding my amount. For one of my order I did actually paused the subscription and I did received a confirmation text message however the money got deducted and now they are refusing to refunds saying we don’t accept after 10:00 PM.
I have attached the screenshot shot of paused subscription.
Best,
Shishir
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2020
BigBasket.com Customer Care's response We are sorry to have you disappointed, We request you to kindly share us the registered contact number. We will have this checked and assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment