Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5412
Resolved
656
Unresolved
4756
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kiran 19kumar88
from Tiruvannamalai, Tamil Nadu
Jul 7, 2017
Report
Copy

Address: 600011

Hi,
I have paid my axis bank credit card bill through billdesk.
But I got the message the transaction is successful but the amount paid to credit card is not succesfull, I check with the axis bank and they cannot help me with this transaction reference. I believe it is fraudulent please help me to get the money back or get paid to my credit card
Please find the below details.
Transaction reference number: JHDF[protected]
Email address: [protected]@yahoo.com
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rosjagtap
    from Khed, Maharashtra
    Jul 6, 2017
    Report
    Copy

    Address: Thane, Maharashtra, 421503

    I have made online recharge for airtel of rs.349/- on 5.7.2017, and rs.197/- on 6.07.2017, thetc payment done successfully and both amount deduct from account. But airtel serice provider told me that they have not received any payment. What should i do now.
    You are requested to please do the needful at the earliest.
    Let me inform on my email id
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arnest Syiemiong
      from Delhi, Delhi
      Jul 5, 2017
      Report
      Copy

      Address: 793022
      Website: www.billdesk.com/pgidsk/pgmerc/instpy/SBMIndex.jsp

      I have recharged my dth tatasky of rs.500/-through sbi instapay bill desk by using net banking on 3-july-2017. My sbi account of rs.500/- is debited but the tatasky account [protected] is not recharged yet till now. I kindly request you please resolve my recharge problem as soon as possible. Thank you
      Transaction ref. No. Jsbi[protected]igabovbte1 of rs.500.00 on 03/07/2017
      BillDesk customer support has been notified about the posted complaint.
      I wantes to load Rs. 500 in LIME Wallet in Axis mobile app. But mistakenly Rs. 500 has been to billdesk. I want to get back the money that has been paid by mistake. Please resolve this problem and refund my money. I would be very grateful.
      Thank you.

      Payment is successful but not recharged to dth tata sky account - Comment #2782060 - Image #0
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        syed basha s
        from Delhi, Delhi
        Jul 4, 2017
        Report
        Copy

        Address: Bangalore, Karnataka, 560029
        Website: www.billdesk.com/pgidsk/pgmerc/hdfccard

        Dear sir/madam,

        I am syed, i made hdfc credit card payment through bill desk,
        The money was transferred form axis bank to bill desk and got mobile message confirmation of same.
        But the link got cut and i dint receive any transaction id /transaction confirmation.
        Could you please inform is the payment has been made successful?.

        Please provide the transaction id and bill

        Bill amount : 959 rs
        Name : syed bashs s
        Credit card : hdfc-[protected]
        Mail [protected]@weg.net
        BillDesk customer support has been notified about the posted complaint.
        Dear Customer,

        We acknowledge receipt of the payment mentioned in your post vide payment reference number JUTI[protected] and the same has been credited to your card ending 7032 on July 04, 2017 which will reflect in your next monthly statement. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6122595.

        -Bejoy
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          monika moni
          from Mysore, Karnataka
          Jul 4, 2017
          Report
          Copy

          Hi

          On June 28th I have paid to Pizza Hut through Pizza Hut App for an amount of rs 809.61. Amount was paid through paytm with transaction ID #JPT[protected]. But from billdesk I got a message as transaction failed. Whereas in paytm the transaction was successful.pizza hut also didnt receive the order.i have mailed to billdesk support also but no response from them. when i called their customer care, they told that we have to sort it out through mail only.
          BillDesk customer support has been notified about the posted complaint.
          Sorry for the inconvenience faced by you. We have briefed the team accordingly. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ramakant1991
            from Pune, Maharashtra
            Jul 4, 2017
            Report
            Copy

            Address: 411057
            Website: Pizzahut

            Hi, i have done payment on pizzahut three time on 6jun 2017 through mvisa and money is deducted fron my wallet but billdesk payment is not done. I am connecting to billdesk, payzapp, pizzahut they say we connectiong to merchant but still nothing from their side. Pizzahut say we didn't have any thing give us 14 digit billdesk id and payzapp say we don't have that we have mvisa id. Billdesk no respone what to do now
            +3 photos
            BillDesk customer support has been notified about the posted complaint.
            We are sorry to hear this. We would request you to please share your email id, mobile number and store details so that we may look into this.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amrit Chakraborty
              from Mumbai, Maharashtra
              Jul 4, 2017
              Resolved
              Report
              Copy
              Resolved

              Payment declined notification

              Address: 560078
              Website: www.billdesk.com

              Hello,
              I have paid amount Rs.- 4113.95 to my credit card through billdesk.
              This is amount is debited from my SBI account. But I got the following failure message.

              Dear Customer,
              As requested by you, please note that the following payment was declined while processing through BillDesk:
              Company Name: HDFC Credit Card
              Card No: xxxx xxxx xxxx 9012
              Payment Amount (Rs Ps): 4113.95
              Payment...
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy
              J
              Jangirrakesh
              from Mumbai, Maharashtra
              Jul 3, 2017
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400057

              Dear Sir,

              I have received a phone call from num [protected] my reward points are expired and i can get cash back of Rs. 9975/- adjusted against my reward points for shopping or against my out standing bill.

              They asked for my credit card details such as my date of birth and 16 digit card number. I was suspicious and asked how could I believe it. they they read my credit card number, expiry date and after that they mentioned to send the OTP. Then they asked about four transaction and each time 4990/- each will be credited immediately. but instead they have debited by speding on my card for Rs 4990 & 4985, the i got realised that it was for fraudulently spending money from my credit card.

              The transaction was for IDEA CELL-BILLDESK MUMBAI IN.

              Request you not to settle the transactions as its a fraudulent one.

              01/07/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 985 was spent on your SBI Card
              01/07/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 990 was spent on your SBI Card

              Total around 10 K

              Request u to stop the transaction and I have filed an FIR against this.

              Regards
              Rakesh jangir
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                raghavmit22
                from Jammu, Jammu and Kashmir
                Jul 2, 2017
                Report
                Copy

                Address: Ludhiana, Punjab, 141001
                Website: www.billpayment.pspcl.in

                Dear Sir,

                I, Rajinder Kumar Mittal, having account no. [protected], made payment of Rs. 3, 250/- on 02.07.2017 for the period of[protected] to[protected], amount got debited from my account but receipt was not generated. Transaction id is JYBK[protected].

                Please look into it so that receipt gets generated and we do not have to face any problem in next bill.

                Thanks,

                Rajinder Kumar Mittal
                [protected]
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Address: 800024
                  Website: www.gamersgift.com

                  For purchasing a 10$ steam gift card at www.gamersgift.com i paid 690 through sbi netbanking. After entering my otp session expired but i got a payment receipt on my phone. Sbi account history shows the deducted amount but the merchant site (www.gamersgift.com) denying of any payments
                  Received.
                  Transaction ref no : igabosprm4
                  Date:[protected]:01...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  sabasha44
                  Jul 1, 2017
                  Report
                  Copy

                  Address: Chittoor, Andhra Pradesh, 517001

                  Paid apspdcl electric bill service number.[protected] through sbi bank netbanking on 30th june, 2017 by using the link https://www.billdesk.com/APCPDCL/apcpdcl.htm

                  The first transaction shown fail and paid again in the second transaction successfully. But the electricity bill payment amount is deducted twice vide the transaction receipt nos. Jsbi[protected] and
                  Jsbi[protected] transaction date[protected] for the amount of rs. 1944 for single bill on the name of saleem

                  Hence, i request you to refund the extra transaction amount.

                  Regards,
                  S. A. Basha
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avtar Nehru
                    from Delhi, Delhi
                    Jun 27, 2017
                    Report
                    Copy

                    I made an online payment from my bank towards the admission fee. While the bank informed me about its successful execution, the receipt was not generated. My bank wrote to bill desk to inform of the status but for 3days it has failed to respond. As the last date of fee was there had to pay a second time. What if i didn't had more money, one year of study was lost? 2 4x7 support a #
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      udaysaurav
                      from Bhagalpur, Bihar
                      Jun 24, 2017
                      Report
                      Copy

                      Address: Ranchi, Jharkhand
                      Website: jceceb.nic.in

                      Whenever i try to make payment for my nursing exam i get a error saying your transaction has been failled. Reason (Pme10005-invalid issuer response).
                      My application number is 90002621.
                      Please help me 30th june is last date to apply. I am making payment online through my central bank of india debit card. I am facing this problem from yesterday. I would be very thankful for your help.
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      I booked a room in Sai Sansthan trust Shiridi for 15th june 2017 with the registered email address [protected]@gmail.com, but I didnt received any ack and my money is debited from my card. They said that the transaction is failed and the money will be refunded to HDFC Bill desk. When can I get the money back?
                      C.jyothisree
                      using sbi debit card mastero i have paid 200 rupees fee towards examination fee for gurukul junior lectures post but fee was not received by them my application process was not completed please do the needful
                      Why is my transaction unsuccessful from yesterday. I'm trying but it's unsuccessful always. What's the reason behind it?
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        ranjeet98935
                        from Mundi, Madhya Pradesh
                        Jun 18, 2017
                        Report
                        Copy

                        Address: Gwalior, Madhya Pradesh, 475005

                        Sir my transaction date 16 may 2017. Company name mpmkvvcl electricity bill pay online transaction ref no. Isbi[protected] & bank ref igabhysoc5 transaction massage successful but amount add next month bill bill is not paid. Transaction time & date 16/05/2017 20:44:50 and amount 888 rupees. So please take necessary action
                        Madhu kor
                        Tekanpur gwalior
                        BillDesk customer support has been notified about the posted complaint.
                        Respected sir/ medam

                        I was pay Rs. 2510.54 on dt[protected] through billdesk for BAJAJFINANCE... but it amount is not reached to bajajfinance... Amount already debited from my account... Help me sir...
                        Mob. [protected]
                        Transaction number JU[protected]

                        Successful transaction but amount is not paid - Comment #2762902 - Image #0
                        I had made a credit card payment of Rs.4000 to my axis credit card on 20th June 2017 even after 3days it has not reflected in my credit card.
                        Payment made 20/06/2017
                        Today is 23/06/2017
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Santhaseelan25
                          from Tiruchirappalli, Tamil Nadu
                          Jun 18, 2017
                          Report
                          Copy

                          Address: 620002
                          Website: Bill @billdeck.com

                          I paid rs.13682/= to bsnl through axis net banking through you to my landline payment on[protected], 2.29. P. M. It is credited from my account transaction inb/[protected] to you. But today[protected], 7.43. A. M. It was not credited to my bsnl landline a/c. We use your bill desk for the past three years i think so. But now we loss our believingness about bill desk. Because it already more than 40 hours gone. Whether you credit that amount to bsnl a/c or you refund to my account. Because that landline number is my office. Without phone and network no work will done.
                          BillDesk customer support has been notified about the posted complaint.
                          Today when i make an payment for higher education admission fees in Haryana undergraduate colleges at 17:03... when i go through BILLDESK payment section then my account is debited 611 RUPEES but fees is not submitted ... what can i do that billdesk send my payment in my account..

                          thanks
                          ARUN
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sadashiv Khurana
                            from Vikasnagar, Uttarakhand
                            Jun 15, 2017
                            Report
                            Copy

                            Address: 249407
                            Website: Billdesk

                            On[protected] i paid rs. 488 through paytm to bill desk to place my order at domino's. After waiting for 45 mins i called at the nearest domino's to know the status of my pizza. But their was no order placed at domino's against my number, i've to stay hungry and now i'm taking regular follow ups from paytm. But they are saying they have successfully transferred my money to bill desk. I'm attaching herewith mail i got from paytm and the payment made through paytm to jubiliant through bill desk.

                            Kindly return my money at the earliest.

                            Regards
                            Sadashiv khurana
                            +2 photos
                            BillDesk customer support has been notified about the posted complaint.
                            Jun 11, 2017
                            Chidambaram Rajagopalan's response
                            pl re credit the failed transaction amount of Rs.100- with account number [protected] with Tamilnad Mercantile bank
                            Payment to BSNL : Recharge amount Rs.100- prepaid mobile [protected]

                            debited Rs.100- account number [protected] - R.Chidambaram

                            but recharge not taken place
                            I pay bill of pspcl dt 9.6.2017 with transtion id /JPNB[protected]/[protected]/ and transction failed but bank debited by amt Rs.3250.00 .so i request to u correct my account . And credit my bank by same amount,
                            thanks you

                            Sandeep Kumar
                            [protected]
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              kishangupta38
                              from Delhi, Delhi
                              Jun 15, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Chittorgarh, Rajasthan, 312021

                              Date 08/06/2017
                              Seq no 895643
                              Atm id 78000390
                              Tran time 21:12:59 for pay light bill of 1572.00 by billdesk but rup 1581.11 dedect in my a/c but i have not receivd recpt or sms by - avvnl & billdesk pls help
                              And tranction id is
                              [protected] of billdesk rajasthan

                              After this matter i pay my electric bill by my centralbank account date 11/06/2017
                              +1 photos
                              Nov 14, 2017
                              Complaint marked as Resolved 
                              Thanx i rec my ruppes
                              BillDesk customer support has been notified about the posted complaint.
                              Jun 15, 2017
                              Updated by kishangupta38
                              DATE 08/06/2017 SEQ No 895643 ATM ID 78000390 TRAN TIME 21:12:59 for pay light bill of 1572.00 by billdesk but rup 1581.11 DEDECT IN MY A/C BUT I HAVE not RECEIVD RECPT OR SMS BY -AVVNL PLS HELP

                              and tranction id is
                              [protected] of billdesk rajasthan

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raj Kumar Saini Dahiya
                                from Varanasi, Uttar Pradesh
                                Jun 14, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mahendragarh, Haryana, 123001
                                Website: epay.hrtransport.in

                                Dear sir i have payment of haryana roadways bus pass through website name http://epay.hrtransport.in/ payment rs 1445 deducted my sbi account but payment has not done payment deduct from my account but bus pass fee payment show failure and my payment rs 1445 deduct from my bank account my refrance id no jsbi[protected]igablqjnl9 please return my payment.
                                Jun 20, 2017
                                Complaint marked as Resolved 
                                i have a complained about haryana roadways bus pass fee deduction on date 14-06-2017 but no reply about your concern deparment till now pls solve my problem queckly.
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Himansh verma
                                  from Delhi, Delhi
                                  Jun 12, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110031
                                  Website: Ipu.ac.in

                                  Hlo sir,
                                  I register online on ip counslling today
                                  But i dont from my bank account two times
                                  1002 and 1002 has been debited why is it i dont know please see my problem 1002 rupees is a big amount for me please see my problem
                                  I m ruchi verma and i register for bed counselling... I was filling this form patiantly and when i fill uh to tht i notice tht from my bank account its not looking cool please see my problem urgently...
                                  +2 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Karthiknss
                                    from Delhi, Delhi
                                    Jun 12, 2017
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 500017
                                    Website: HMWSSB

                                    I paid my hmwssb bill, which is of an amount of ₹1250 but it shows that transaction is failed. On the other part my money got deducted from my bank account. Please refund the money to the respective bank account, so that i can pay the bill again. The transaction details are
                                    Transaction reference number: jici[protected] on[protected] and can number is[protected].
                                    I hope you solve the issue as soon as possible.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit