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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 268

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P
patild01
from Noida, Uttar Pradesh
May 24, 2014
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Address: Mumbai City, Maharashtra

I am using your service and recharge my mobile successfully; but on yesterday I tried to recharge my tata docomo mobile no [protected]; but it was not successful and also deducted my money from my HDFC credit card. Recharge Amount/Date/Time - 84/[protected]:17:44:59pm. Please check and confirm
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    G
    gopimedi
    from Mumbai, Maharashtra
    May 20, 2014
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    Address: Visakhapatnam, Andhra Pradesh

    19th May2014 i am recharged Rs100/- andRs156/- Not recharged my mobile, But amount is debited in my account please kindly reverse my payment, My Name MV Govindarao, SBI Account Number:[protected], My Mobile Number:[protected]. Thanking you sir, MV Govindarao DNO:50-105-1, TPT Colony, Seethammadhara, Visakhapatnam-530013 Mob:[protected]
    BillDesk customer support has been notified about the posted complaint.
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      P
      PANKAJ_YUGAL
      from Delhi, Delhi
      May 14, 2014
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      Address: New Delhi, Delhi

      I had recharged my idea prepaid mobile (Delhi circle) no.[protected] on 14/05/2014

      Using billdesk platform and by using my sbi debit card with a transactrion no.

      [protected] but amount was deducted and balance was not credited to my above said

      Mobile no.

      Please do needful.

      Pankaj chaudhary
      [protected]
      [protected]
      BillDesk customer support has been notified about the posted complaint.
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        M
        Mathuraa
        from Chennai, Tamil Nadu
        May 13, 2014
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        Address: Chennai, Tamil Nadu

        Hi, I was trying to load cash Rs.500 for my airtel money account, but it was failed, also still amount didn't refund to my account, please check & revert back soon, i have the received this sms..

        Thank you for using your HDFC bank DEBIT/ATM card ending 4423 for Rs.500.00 in MUMBAI at AIRTEL PYMNT-BILLDESK on[protected]:19:47:22.

        Transaction details : POS [protected] AIRTEL PYMT-BILL POS DEBIT

        REFUND MY AMOUNT IMMEDIATELY
        BillDesk customer support has been notified about the posted complaint.
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          C
          c.k.reddy
          from Pune, Maharashtra
          May 1, 2014
          Resolved
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          Resolved

          Address: Chittoor, Andhra Pradesh

          I paid 135/rs for bsnlmobile prepaid recharge through'' bill desk'' on[protected] with ref. No. Msb[protected]gt7187167, tfr to[protected] on sbi net banking. The amount was deducted from my account, but not added to my mobile.So, i request u to refund my amount to my account.My mobile no.[protected], madanapalle, chittoor, andhra pradesh.
          Aug 14, 2020
          Complaint marked as Resolved 
          BillDesk customer support has been notified about the posted complaint.
          View replies
          Receipt Number: [protected]
          Transaction No: TXE[protected]
          Billed Amount: 164.00
          Mobile Number: [protected]


          Your transaction was successful!
          This recharge amount not received till now why this continous failure...happens ..please refund my amount very soon...
          Reply
          Bill servicee please return ...return...why till 6 days amount not refunded...as two complain
          1. re ceipt Number: [protected]
          Transaction No: TXE[protected]
          Billed Amount: 164.00
          Mobile Number: [protected]
          2.
          Thank you for using your SBI Debit Card 459XXX8085 for a purchase worth Rs164 on POS 00005077 at Billdesk.com IN txn#[protected].
          Please refund both amount as deducted from my account
          ...please action very soon
          Reply

          Money is not refunded

          I had my transaction at 15th may night @10.08pm . but unfortunately its get cancelled but amount is debited from my account.its indian bank account.
          my transaction ref number : FINB[protected]
          my bank ref number:[protected]
          as soon as check it and refund my amount to my indian bank account
          Reply

          PAYMENT REFERENCE ID

          I FORGET MY PAYMENT REFERENCE NO & TRANSACTION ID PLEASE FORWARD
          Reply
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            A
            AMBERNAQVI
            from Bhopal, Madhya Pradesh
            Apr 28, 2014
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            Address: Bhopal, Madhya Pradesh

            Dear sir,

            I had gone through prepaid mobile recharge through the site http://www.ideacellular.com/wps/portal/PrepaidRecharge?gclid=CL2Xm4msg74CFQYRjgo...⇄ using SBI net banking, but due some problem payment is failed but amount (Rs. 500.00) debited from my account.

            Payment History checked with SBI Debited Transaction Details FYI (25-Apr[protected]Apr-2014) TO TRANSFER INB idea IDEA_RECHARGE Payments details MSBI[protected]IGT5670262 TRANSFER TO[protected]

            Kindly look in to this matter and do the needful...
            View replies
            I had gone through mobile recharge through the site https://www.tatadocomo.com/online-recharge.aspx?stvRiValue=3775&stvA...⇄ using PNB net banking. Amount is deducted from my account but recharge not completed. Recharge failed.
            It happens with me three times with three different transactions. I am sending full details of all these three failed recharges. I am attaching the screen shots of these three transactions.
            Please refund my money as earliest as possible.
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              A
              AMBERNAQVI
              from Bhopal, Madhya Pradesh
              Apr 28, 2014
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              Address: Bhopal, Madhya Pradesh

              Dear sir,

              I had gone through mobile prepaid recharge for my mobile no. [protected] through the site http://www.ideacellular.com/wps/portal/PrepaidRecharge?gclid=CL2Xm4msg74CFQYRjgo...⇄ using SBI net banking, but due to some problem payment is failed but amount (Rs.500.00) debited from my account.

              Payment History checked with SBI Debited Transaction Details FYI (25-Apr[protected]Apr-2014) TO TRANSFER INB idea IDEA _RECHARGE Payments MSBI[protected]IGT5670262 TRANSFER TO[protected]

              Kindly look in to this matter and do the needful.
              View replies
              Dear sir,

              I had gone through mobile postpaid recharge for my mobile no. [protected] through the site http://www.ideacellular.com/wps/portal/ using SBI net banking, but due to some problem payment is failed but amount (Rs.169.12) debited from my account.

              Payment History checked with SBI Debited Transaction Details FYI (07-june[protected]june-2014) TO TRANSFER INB idea IDEA _RECHARGE Payments MSBI[protected]IGU2558043TRANSFER TO[protected]

              Kindly look in to this matter and do the needful.

              Payment failed, but amount not refunded - Comment #2017235 - Image #0
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                B
                bharathi6
                from Arcot, Tamil Nadu
                Apr 27, 2014
                Resolved
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                Resolved

                Address: Vellore, Tamil Nadu

                I have recharged with the following details of Online Recharge request for Mobile Number [protected] and Transaction Date 23-Apr-2014 and Recharge Amount (Rs.) 120.00. Transaction Date and Time :[protected]:51:38 BillDesk TransactionID : MINB[protected] Payment Status Transaction Amount :120.00 Mobile Number : [protected] Recharge Ref. No. TN[protected] kindly return my money at the earliest
                Aug 14, 2020
                Complaint marked as Resolved 
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  mineshcon
                  from Udaipur, Rajasthan
                  Apr 27, 2014
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                  Address: Banswara, Rajasthan

                  Hi,

                  I am unable to make online payment to lsat registration thru debit card/credit card.
                  Tried several times but after keying in details of debit card to proceed to indusind bank /icici bank via bill desk it fails & reports method not right.

                  Please help

                  Minesh dosi
                  BillDesk customer support has been notified about the posted complaint.
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                    G
                    ghouse605
                    from Nagore, Tamil Nadu
                    Apr 23, 2014
                    Resolved
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                    Resolved

                    Address: Nagapattinam, Tamil Nadu

                    Dear sir, I had gone through mobile Recharge payment through the site https://www.freecharge.in/checkout/pay/newpaymentwindow.htm using CUB net banking, but due some problem payment is failed but amount (Rs.199) debited from my account.Please see below Bank Transcation details. Dear Customer, Ref : CITY UNION BANK BILL PAYMENT - CONFIRMATION ( Bank Customer ID: 3559XXX ) Your Request for Online Bill Payment is effected successfully . Transaction Details : Account Number SB-2244XXX Amount Rs. 199.00 Reference No. [protected] Remarks Freechargein: Payment Date 23/04/2014 Kindly do needful asap.
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      G
                      ghouse605
                      from Nagore, Tamil Nadu
                      Apr 23, 2014
                      Resolved
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                      Resolved

                      Address: Nagapattinam, Tamil Nadu

                      Dear sir, I had gone through mobile bill payment through the sitehttps://www.freecharge.in/checkout/pay/newpaymentwindow.using CUB net banking, payment is failed due some problem but amount (Rs. 199) debited from my account.Please see below details from bank transaction details Customer, Ref : CITY UNION BANK BILL PAYMENT - CONFIRMATION ( Bank Customer ID: 3559XXX ) Your Request for Online Bill Payment is effected successfully . Transaction Details : Account Number SB-2244XXX Amount Rs. 199.00 Reference No. [protected] Remarks Freechargein: Payment Date 23/04/2014 Kindly look in to this matter and do the needful.
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        U
                        UMESH RANJAN BEHERA
                        from Chennai, Tamil Nadu
                        Apr 22, 2014
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Respected Sir,
                        I had paid my credit card bill on dated 19.04.2014 but till now it was not reflecting in my credit card accounts.
                        last date is 23.04.2014 neither, i will be pay extra amount .
                        Detail
                        Dear Customer,
                        As requested by you, please note that the following payment has been processed through BillDesk:
                        Company Name: HDFC Credit Card
                        Card No: xxxx xxxx xxxx 1810
                        Payment Amount (Rs Ps): 5056.00
                        Payment Date: 19th April 2014
                        Payment through: ICICI Bank
                        Transaction Identification Number: MICI[protected]
                        Please quote your Transaction Identification Number for any queries relating to this request.

                        Kindly do the needful as soon as possiable
                        Apr 25, 2016
                        Complaint marked as Resolved 
                        Payment Reversed
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        Dear UMESH,

                        Request you to write to us at [protected]@hdfcbank.com with your card and details. Kindly mention the reference ID TTU[protected] in the subject line of the mail. Will take up your issue on priority.

                        Anay
                        HDFC Bank Customer Assistance
                        Reply
                        Dear sir
                        i made payment to hdfc credit card throw you on 1/11/14 at about6.02 pm on line from andhra bank bdl branch an amount of Rs39650 the amount yet credited in my card account. usually ireceIve amail from you that also not received. my name is v kranthinathrao and card last four Digits are 3270.
                        Reply

                        AMOUNT DEDUCTED BUT NOT PAID

                        I had applied for PAN card through nsdl . i paid through india ideas and amount got debited and and was not paid to nsdl . transaction india ideas OTC:BCRP[protected] AND REF:CN[protected]. PLZ REFUND ME BACK
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                          S
                          sujitpatnaik
                          from Bhubaneshwar, Odisha
                          Apr 15, 2014
                          Resolved
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                          Resolved

                          Address: Ganjam, Odisha

                          I had recharged amount 3600/- in three instalments with 1200/- each time to subscribe annual package on tatasky but an error report is send to me but the total amount is deducted from my account through bill desk .So I request to return the amount to my account again because i have already deposited an amount 351/- to avail tatasky facilities.
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          I need a better solution

                          non deposit of on line recharge amount on tatasky - Comment #1943609 - Image #0
                          Reply

                          money deducted from my account but didnt got recharge

                          payment id-[protected] i have recharge my my phone with 252 airtel 3g 1gb from freecharge.com but after payment to billdesk it shows that recharge has not done
                          Reply

                          unsuccesful transaction through INB state bank of travancore ,is not reversed .

                          TXN ID ; MSBT[protected]IGZ4517568 DATED 11/09/2014 THROUGH INTERNET BANKING OF STATE BANK OF TRAVANCORE FROM ACCOIUNT NUMBER [protected] WAS UNSUCCESFULL. BUT THE MONEY IS NOT YET REVERSED. KINDLY REVERSE IT AT THE EARLIEST
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                            R
                            Ramesh J. patel
                            from Ahmedabad, Gujarat
                            Apr 11, 2014
                            Resolved
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                            Resolved

                            Address: Gandhinagar, Gujarat

                            On[protected] I have paid my electric bill of torrent power through my mobile banking. The amount is deducted from my bank account. I received the SMS "your payment of Rs. 152 towards bill pay of AECJMP will be reveresed shortly. But the amount is not credited to my bank account.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            BillDesk customer support has been notified about the posted complaint.
                            Apr 15, 2014
                            Updated by Ramesh J. patel                             On[protected] I have paid my electric bill of torrent power of Rs 152 through my mobile banking. The amount is deducted from my bank account. I received the SMS "your payment of Rs 152 towards bill bay of AECJMP will be reversed shortly. But the amount is not credited to my bank account. The details are as under

                            Name of Company - Torrent Power Ltd
                            Service no - 1001916
                            Bill ID - SBM317985
                            My bank account - State Bank of India [protected]
                            Date of transition[protected]
                            Tid MB[protected]
                            Apr 15, 2014
                            Updated by Ramesh J. patel                             further details are as under

                            Tid MB[protected] SBM14123-AECJMP[protected]
                            Apr 21, 2014
                            Updated by Ramesh J. patel                             Awaited for your kind response, it's now more than 10 days.
                            Kindly resolve asap, otherwise we loose trust on bill desk.
                            View replies
                            Dear sir / madam,
                            Pls share us your contact details so we can resolve can Resolve Your Issue.


                            Billdesk team
                            Reply
                            My contact details are as follows.

                            Name : Rameshbhai Jivanlal Patel, Plot no-410/2, Sector-3/B, Gandhinagar - 382 006
                            My Mobile No[protected]
                            My other details are already given.
                            Reply
                            please find enclosed herewith the bank detials of transaction

                            payment of torrent power bill through mobile banking - Comment #1946193 - Image #0
                            payment of torrent power bill through mobile banking - Comment #1946193 - Image #1
                            Reply
                            till today no action is taken and the complain is unsolved.
                            Reply

                            Billdesk — payment made to Mahanagar telephone nigam limited

                            Today i made two payment of Rs. 994 each to MTNL vide REF INB/[protected] and INB/[protected]. Both of them apparently got stuck without any acknowledgement . Please look into it and advise.
                            Reply

                            two times transaction of same form and student

                            please Sir Help me 2 TIMES TRANSACTION ON SAME FORM SO REFUND AMOUNT
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                              S
                              srika81
                              from Hyderabad, Telangana
                              Apr 8, 2014
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              sir my name is M.srikanth. i have done online payment to the pgecet of rupees500. During the transaction the page shows like the transaction was failure, but the money had debited from my account with a reference number MSBH[protected]IGS9191237 to the account number [protected]. But the transaction id was not shown.and when i want to fill the application form for pgecet it does not shows the any transaction regarding my details please help me in that. I want to know my transaction id or i want my money refund to my account
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              BillDesk customer support has been notified about the posted complaint.
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                                A
                                akash851
                                from bangalore, Karnataka
                                Apr 8, 2014
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                                Address: Bangalore, Karnataka

                                Hi I have made payment of 46800 for axis credit card on 5.4.2014 using bill desk, 3 days are over, My credit card bill not paid, My transaction was success and i received success transaction MUBI[protected], i am attaching the details, i have mailed many times no one is responding, If my problem is not solved in 1 days i will file police complaints againt billdesk
                                +1 photos
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                                  P
                                  pratik9401183041
                                  from New Delhi, Delhi
                                  Apr 7, 2014
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                                  Address: New Delhi, Delhi

                                  sir
                                  i used billdesk payment gateway for payment of mbbs stage i examination fees at guru govind indraprasta univ. my money was deducted from my account but transaction didnot take place...please look into the matter...last date for form fillup is 10 th april


                                  bank transaction id is :[protected]
                                  please look into the matter soon sir///...please
                                  Apr 07, 2014
                                  Updated by pratik9401183041                                   please sir...just two days left for my form submission...please arrange the matter soon
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                                    M
                                    mdershadhassan
                                    from Delhi, Delhi
                                    Mar 21, 2014
                                    Resolved
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                                    Resolved

                                    Sir, I am Md Ershad hassan, while doing online payment of Sub - Inspector in the Sub-ordinate Food & Supplies Service in wbssc, 2014, by my SBI debit card online on 20.03.2014, Rs 225 was deducted from my account, and at the end it shown unsuccessful . Message was received on my mobile after some time that ''thank you for using your SBI debit card 622XX2094 for a purchase worth Rs 225 0n POS [protected] at Billdesk.com_Billpay txn#[protected]".My account no. is [protected], IFSC-SBIN0006810. I[censored] kindly refund my amount I would be highly obliged. Md ershad hassan E-mail : [protected]@yahoo.in
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Sir, recently I tried paying WBSSC CGL 2015 through billdesk.com by using my SBI debit card, and the transaction got failed due to some technical error, but the amount got deducted from my account of which I received a SMS. Rs. 225 was deducted from my account with POS [protected] and txn#[protected]. If you please look into the matter, I would be obliged.
                                    Email_id: [protected]@gmail.com
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                                      T
                                      Tej Rocker
                                      from New Delhi, Delhi
                                      Mar 19, 2014
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                                      Address: New Delhi, Delhi

                                      My mtnl no. Is 25381256
                                      And my consumer no. Is [protected]


                                      Account number = [protected]

                                      Date (Value date) narration ref. No. Debit credit
                                      20-mar[protected]mar-2014) to transfer
                                      Inb mtnl delhi mtnldel3p payments msbj[protected]igs2017770 transfer to [protected] internet banking trans 1, 122.00
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      Thank you sir, but how many days to pay my bill
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                                        S
                                        Saravanan Mahalingam
                                        from Delhi, Delhi
                                        Mar 18, 2014
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Dear sir,

                                        I had gone through mobile bill payment through the site https://care.ideacellular.com/wps/portal/MyIdeaLogin using SBI net banking, but due some problem payment is failed but amount (Rs. 358.53) debited from my account.

                                        Payment History checked with SBI Debited Transaction Details FYI (15-Mar[protected]Mar-2014) TO TRANSFER INB IDEA CELLULAR IDEA Payments MSBI[protected]IGS0348938 TRANSFER TO[protected].53)

                                        Kindly look in to this matter and do the needful.
                                        Complaint marked as Resolved 
                                        Thanks, it is resolved. Amount has been debited to idea bill payment, but i didn't received any information from the company.
                                        BillDesk customer support has been notified about the posted complaint.
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