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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 269

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M
milan62
from Ahmedabad, Gujarat
Mar 15, 2014
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Address: Ahmedabad, Gujarat

Ihave made payment on line to gujarat housing board ahmedabad trough billdesk from icici bank account.Amount RS.40130/- deducted from my account but ON LINE BILL PAYMENT FAIL RECEIPT received from GUJARAT HOUSING BOARD. APPLICANT NAME PATELMILANKUMAR TRANSACTION ID MICI[protected] TRANSACTION DATE[protected]:30:39
+1 photos
Aug 14, 2020
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
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    G
    gjegan
    from Puducherry, Puducherry
    Mar 12, 2014
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    Resolved

    Address: Pondicherry, Puducherry

    I have tried payment through online indian bank debit card for vodafone postpaid bill, payment is not successful but amount Rs. 500 has been debited from my indian bank accountill desk I got following message Sorry, Your payment request could not be processed successfully. Your transaction reference no is - MSPD[protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    BillDesk customer support has been notified about the posted complaint.
    Sir, maine paytm se Rs.275 ebay pe pay kar rahatha...order nahi huye but paytm wallet se paisa cut liya...paytm walo ne billDesk pe mail karne ko kaha...please sir mere paisa mere paytm wallet pe de dijiye...I want my many...

    payment request could not be processed successfully, but amount debited - Comment #2235917 - Image #0
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      P
      pk_rajendra
      from Mumbai, Maharashtra
      Mar 11, 2014
      Resolved
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      Address: Thane, Maharashtra

      Dear Sir, On 11.03.2014 i made online fee payment for LIC exam registration of Rs.505/- through my Axis Visa Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards Sneha Patil ([protected]@gmail.com)
      Aug 14, 2020
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
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        L
        Loveing Boy Shiva Shukla
        from Mumbai, Maharashtra
        Mar 6, 2014
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        Address: Surguja, Chhattisgarh

        sir my account no-[protected] in branch bob b.k.t. lucknow myname-shiva shuklamy account amount debited but not sucsessful pls refund my ammount in my accountCustomer Id:[protected]Branch Name: BAKLUC: BAKSHI KA TALAB, LUCKNOWAccount Number: [protected]Account Type: Savings Bank SchemeAccount Balance: 6, 420.05Transaction Date: 01/03/14Transaction Type: DRTransaction Amount: INR 1, 017.00Transaction Description: eBanking : 19872889/MBBR[protected]/BILLD
        Hiee my name is pratik premkumar mane.. I have made a payment of rs 600. Ibps recuirtment please refund the amount

        payment deduction not successful, pls refund - Comment #2213435 - Image #0
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          G
          Ganapatiy
          from Tadepallegudem, Andhra Pradesh
          Mar 5, 2014
          Resolved
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          Resolved

          Sir
          I was paying Rs150/- to Tata Docomo for online recharge of my Mobile number [protected] through
          BILLDESK.com on 05 March 2014 at about 9.30 AM The money got deducted from my
          State Bank of India account stating in Particulars POS[protected] Billdesk.com but it
          wasn't credited to the mobile phone. I got the following error message was
          obtained.
          Error
          Reason: Sorry! We are unable to process your transaction. Please contact us at
          [protected]@billdesk.com for any queries.

          www.billdesk.com
          ©2008 IndiaIdeas.com Ltd.
          I contacted at [protected]@billdesk.com and also sent message but no any line of
          anticipation.Please help me for refund of the amount.

          R G Yadav
          +1 photos
          Aug 14, 2020
          Complaint marked as Resolved 
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            R
            Rajib.rk
            from Kolkata, West Bengal
            Mar 4, 2014
            Resolved
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            Resolved

            Address: Purulia, West Bengal

            Dear Sir,
            On 04.03.2014 i made online fee payment for ssc food & supply exam registration of Rs.220/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry! unsuccessful transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

            Thanks & Regards
            Rajib Khan.
            (rajib.[protected]@gmail.com)
            Aug 14, 2020
            Complaint marked as Resolved 
            My MTNl bill is not paid but the amount has been deducted from my ac is Rs 183/- and my trasaction id is[protected]. pls check the in your system and solve my problem as soon as possible pls. thank you . RAJAB ALI CHOHAN
            I just now booked 2 tickets in tnstc. I did the bill transaction process. Money was also debited from my account, but i didn't get the transaction conformation email and even the conformation page is also not opening. what do i do, what about my money.
            I have Registration IBPS CWE Clerks V. But Online payment not complete. Two time apply. IBPS transaction id cweclkjul15LV[protected]v5, payment Gateway transaction id DUPG[protected]. Payment status Failure. I need help to complete My registration. please reply me [protected]@gmail.com

            amount deducted without fulfilling the sbi clerk application

            Dear sir, while I am applying for sbi clerks an amount of 455rs is deducted without fulfilling my requirement of sbi clerks application. Please kindly verify and refund my money back my card no 4693xxxxxxxx0081

            not able to pay bill from your gateway in germany

            i can't pay any of the bill redirecting to your website at germany... Eg. Tatadocomo, Standard chattered bill desk...

            HOW IS PAID MY PANALTY ?

            I AM PAY MY PSPCL BILL 15.12.14 AND BILL LAST DATE IS 16.12.14 BUT BILL DESK REFUND 17.12.14
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              T
              Tushar Mandavia
              from Chennai, Tamil Nadu
              Feb 25, 2014
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              Address: Mumbai City, Maharashtra

              Dear Sir,
              I have submitted 2 application on Gujarat Housing board for new home & paid security deposit online .Following Payment was deducted with Bill desk reference no. from my Account but not paid to Gujarat Housing board.
              1- MYBK[protected] Rs.20130
              2- MYBK[protected] Rs.20130
              I have contacted customer care no but they do not have any information. They asked me to send email. i have sent several emails but not received any reply.
              If payment is failed by billdesk, then my application will be rejected & my dream for new home will remain dream.
              Last date to file application is 28th February so if my payment is not paid then i will be in trouble.
              I need your help in this regards.
              Regards,
              Ranchhodbhai S Mandavia
              Cell- [protected]
              Dear sir my name is ankit kumar and my mother name is indu devi and we are from patna bihar . i have made our electric bill payment on 18 may 2015 in morning through online payment mode by bill desk which is Rs.555. after completing my online payment process i did not get any confrimation report .when i updated my bank pass book then i saw that the amount Rs.559 is deducted from my account and pos no written of that transaction is[protected] .but when i contact to the electric department they told that your bill of this month is due. so kindly pls return this amount to my account as soon as possible.otherwise i have to take legaal action.
              for further information or query pls contact to my number-[protected]or [protected]and my email address [protected]@gmail.com
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                S
                soman46
                from Ernakulam, Kerala
                Feb 19, 2014
                Resolved
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                Resolved

                Transaction failed but amount debited

                Address: Kolkata, West Bengal

                Dear Sir/ Madam, I had made a payment of Rs.20, 000 today[protected] to Reliance Securities Limited through your payment channel from my IDBI Bank account. The transaction description in my bank record is: IPAY/ESHP/BD/37545373/MIDB[protected]_RMO On making the payment I received a pop-up message from bill desk that the transaction had failed. The amount however has been debited from my account. Please look into the matter and...
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                B
                bunsha11
                from Mumbai, Maharashtra
                Feb 17, 2014
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                Address: Mumbai City, Maharashtra

                Dear sir, yesterday On 16.02.2014 Sunday i made online fee payment for MTNL landline Bill of Rs.694/- through my Union Bank of India Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards Vinit Singh. (M) : [protected] ([protected]@rediffmail.com / [protected]@gmail.com)
                Dear Sir,

                On[protected] i made online fee payment for sbi po 2014 exam registration of
                Rs.500/- through my Dena Bnak Debit card. My transaction was failed with error
                "Reasons: sorry!We are unable to process your transaction.Please
                contact us at [protected]@billdesk.com for any queries". But the payment
                is done successfully and the amount is debited from my account.So what
                should I do now? .please reply me
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                  F
                  Fiona Noronha
                  from Mumbai, Maharashtra
                  Jan 26, 2014
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                  Address: Mumbai City, Maharashtra

                  Hi

                  I was trying to make an online recharge to my Tata Photon Online with an amount of Rs 365 earlier today ... through net banking via Bill Desk... My account has been debited twice for Rs 365... since I tried to make a transaction twice... Neither did the recharge happen and neither did I get the amount credit to my account.. I want the credit back to my account.

                  Pls find below transaction ref #s

                  PURCHASE SUBJECT: MCUPOS 26JAN0623 26JAN TATA DOCOMO Ref:[protected] Ref No :- 26JAN0623

                  PURCHASE SUBJECT: MCUPOS 26JAN0633 26JAN TATA DOCOMO Ref:[protected] Ref No :- 26JAN0633

                  Tata Photon # - [protected]
                  Bank name : Citibank

                  Email id :[protected]@yahoo.com
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                    M
                    manu prasad
                    from Mumbai, Maharashtra
                    Jan 24, 2014
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                    Address: Kozhikode, Kerala

                    sir, When i made payment for my bsnl land phone from the website of bsnl. I had done using my net banking of Indian Bank on 24/1/2014(today) but unfortunately the payment was not successful but my account was debited with that amount. As per my statement of accounts ref given is WITHDRAWAL TRANSFER BILLDESK MINB[protected] 4/BSNL/ TRANSFER So i would like you to make sure my bill payment is successful by crediting it to the bsnl and informing me about the details of payment. need urgent attention as payment due date in 25/1/2014 contact me at [protected] or[protected] or email me at [protected]@yahoo.com
                    Sir, With due respect and
                    humble submission i beg to state that i am a student of DIPLOMA IN
                    MECHANICAL ENGG. of IGIT SARANG.I was already resistered in OJEE-2014.
                    When i was paying my registration fee, the electric supply was stopped
                    and the WIFI was also stopped during the time of payment transaction.
                    The amount of Rs.1000/- also transacted & didn't show the
                    transaction ID.I got a message from billdesk.com on[protected] .
                    The message is Thank you for
                    using your SBI Debit card [protected] for a purchase worth Rs1000/-
                    on POS 00005078 at billdesk.com_Billpay IN txn#[protected].
                    Then i am again payment my registration fee on POS
                    [protected] and the transaction ID is MSPD[protected] and success in
                    transaction. Therefore i
                    request to you to refund my fee to A/C no- [protected] & give me feedback & grant my
                    application i shall be highly obliged to you.
                    Name -SANGRAM SWAIN Regd. no- 3004039DOB- 15 Aug 1994payment from the account - [protected]Mob-[protected]
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                      A
                      ANIRUDDHA PITTULE
                      from Mumbai, Maharashtra
                      Jan 24, 2014
                      Resolved
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                      Resolved

                      Address: Nagpur, Maharashtra

                      dear sir/madam I am Anagha Pittule from Nagpur .My problem is I have booked a ticket from sbi debit card on[protected] on time 1259 hrs from indigo airlines .My trancation was succesful but the ticket did not get booked. So I request you to refund it in our bank accont. With best regards Anagha Pittule email [protected]@gmail.com PLEASE HELP ME AT THE EMAIL MENTIONED ABOVE THANK YOU
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      sir maine nielit ke favour me ccc exam fees apne debit card se ki thi mere account se 363 rs debit ho gye but not my ccc exam fees pls sir refund my money my account no. [protected] se[protected] ko 09.32 pm par mere accut se mera balance debit hua hai bank of baroda se my contact no [protected] pls sir refund my money my ccc ragistasion no. GOCCC1160451
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                        R
                        rkathirvelu
                        from Bengaluru, Karnataka
                        Jan 17, 2014
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have paid my Bescom bill on 17/12/2013 but the amount is not reflecting in the Bescom bill. When tried contacting the customer care number[protected] they always say that the customer representative is not available and take our mobile number. But they will never revert back. Guys be aware of this company and don't use your money by paying your bill through Billdesk.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          P
                          PratikDesai
                          from Kolhapur, Maharashtra
                          Dec 22, 2013
                          Resolved
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                          Resolved

                          Address: Kolhapur, Maharashtra

                          Sir, I made online telephone bill payment of BSNL of Rs.666/- through my IDBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". So what should I do now? please reply me at my e-mail mentioned below. Regards Pratik Desai ([protected]@ymail.com)
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dec 23, 2013
                          Updated by PratikDesai
                          Sir, I made online telephone bill payment of BSNL of Rs.666/- through my IDBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". And even Rs.666/- got cut from my account. So what should I do now? please reply me at my e-mail mentioned below. Regards Pratik Desai ([protected]@ymail.com)
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                            W
                            womantrvlr
                            Dec 21, 2013
                            Resolved
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                            Resolved

                            THREE CHARGES WERE MADE ON MY AMERICAN EXPRESS CARD. I HAVE NEVER, EVER DEALT WITH YOU COMPANY BEFORE AND THESE ARE FRADULANT CHARGES. TWO WERE FOR 16.10 AND ONE FOR 20.15 HOW DARE YOU CHARGE MY CARD FOR NO REASON.
                            12/16/2013 Mon BILLDESK-TATA SKY PAMUMBAI IN
                            16.12
                            MAM[protected]
                            [protected]
                            Description
                            MAM[protected]
                            Foreign Spend Amount: 1, 000.00INDIAN RUPEE
                            Doing Business As: BILLDESK-TATA SKY PAYMENT
                            Merchant Address: E-510, CRYSTAL PLAZA
                            NEW LINK ROAD
                            ANDHERI-WEST
                            MUMBAI
                            400053
                            INDIA
                            Reference Number: [protected]
                            Dispute/Inquire about this charge
                            Category: Communications - Cable & Internet Comm PRINT
                            Tag row 3BILLDESK-TATA SKY PAMUMBAI IN 12/16/2013
                            Expand row 3
                            12/16/2013 Mon BILLDESK-TATA SKY PAMUMBAI IN
                            16.12
                            Tag row 4BILLDESK-TATA SKY PAMUMBAI IN 12/16/2013
                            Expand row 4
                            12/16/2013 Mon BILLDESK-TATA SKY PAMUMBAI IN
                            20.95
                            Tag row 5FOREIGN TRANSACTION FEE 12/16/2013
                            Expand row 5
                            12/16/2013 Mon FOREIGN TRANSACTION FEE
                            0.43
                            Tag row 6FOREIGN TRANSACTION FEE 12/16/2013
                            Expand row 6
                            12/16/2013 Mon FOREIGN TRANSACTION FEE
                            0.43
                            Tag row 7FOREIGN TRANSACTION FEE 12/16/2013
                            Expand row 7
                            12/16/2013 Mon FOREIGN TRANSACTION FEE
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              P
                              prash71
                              Dec 19, 2013
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Team, I made a purchse from my Citibank account on Book My Show under book my show. Book my show claims they didn’t receive the payment hence my ticket was not booked. Could you please check and arrange to refund my INR 200 to the debit card used. PURCHASE SUBJECT: MCUPOS 18DEC1549 Card no.: 5326XXX1XXXX0218 18DEC INDIAIDEaS Ref:[protected] Ref No :- 18DEC1549
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                M
                                MM BOOTWALA
                                from Mumbai, Maharashtra
                                Dec 13, 2013
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra

                                My SBI debit card has been blocked, the error shown of failed transaction is as follows. Authentication failed!!! Your card has been blocked on ACS, it will be automatically un-blocked at Midnight today. This same errors shows whenever I make online payment since last 20 days. Hence, I request you to rectify the problem at the earliest and oblige.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  akash.parmar
                                  from Mumbai, Maharashtra
                                  Dec 4, 2013
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  did a transaction on 3rd Dec @ 6:20 approx... Below is the error message which I got: ◾ Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.:- Money debited from my account immediately however till now not credited in destination account... I spoke to one of the SPOC @ Chennai 30986363 /[protected] & I was told its banking process & will take 24 hrs if error occurred, which I do not agree to… money has to be credited instantly or if it was late in evening than next day morning… why should I wait for 24hrs in this age on internet!!! Even till now my money is with you in spite I called in morning & brought this to your notice… just imagine how many customers you must be fooling by holding money back for one day across the country…!!!
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    sunil sutar
                                    from Delhi, Delhi
                                    Nov 29, 2013
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                                    Address: Pune, Maharashtra

                                    i made payment for bsnl recharge for 50/-, i already payment and cut my 50/- rupees from my account but recharge not done. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries".
                                    Nov 29, 2013
                                    Updated by sunil sutar
                                    My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". So what should I do now? please reply me at my e-mail mentioned below.
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                                      M
                                      Mukesh Kumar Rajput 1973
                                      from Mumbai, Maharashtra
                                      Nov 24, 2013
                                      Resolved
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                                      Resolved

                                      Dear Sir, On 24.11.2013 I made online fee payment for JEE (MAINS) exam registration of Rs.504.20/- through my PNB card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards MUKESH KUMAR [protected] [protected]@yahoo.com
                                      +1 photos
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.

                                      I apply for this IBPS Exam Visa Dedit card Using,
                                      That the reply i got after making payment of Rs.600/-
                                      ( Please Reverse the my Payment my account Creditly )
                                      Dear Sir, On 91213 I made online fee payment for IBPS exam registration of Rs.606.72/- through my debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards Rajashri [protected]@gmail.com
                                      My Bank Deatils :
                                      Name : Cosmos bank. Branch : pune
                                      PLZ DO NEED FULL
                                      Dear Sir, On 20.12.2013 I made online fee payment for JEE (MAINS) exam registration of Rs.504.20/- through my FATHER'S SBI DEBIT CARD . My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards PUSHPA SHARMA ...pushpa.sharma.[protected]@gmail.com
                                      I applied for IBPS RRB office assistants Exam online using Andhra bank Dedit card on[protected] at 4.00 p.m
                                      then i got a messege saying that "Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries."But my account amount Rs 606/- was deducted


                                      Please repay my amount
                                      My Bank Deatils :
                                      Name : P.Harish Babu
                                      Andhra bank, SB Account No.[protected] Branch :karimnagar (Telangana)Please consider my request and repay my amount Rs 606/-
                                      It has been 5 days since i have submitted the complaint.please refund my money of Rs 606/-
                                      I applied for IBPS RRB office assistants Exam online using Andhra bank Dedit card on[protected] at 3:45 p.m
                                      then i got a messege saying that "Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries."But my account amount Rs 606/- was deducted


                                      Please repay my amount
                                      My Bank Deatils :
                                      Name : P.Harish Babu
                                      Mobile: [protected]
                                      Andhra bank, SB Account No.[protected] Branch :karimnagar (Telangana)Please consider my request and repay my amount Rs 606/-
                                      Dear sir,

                                      An amount of INR 1, 034.49 Debited to Ac XX0250 on 26-JUN-2014 14:57:19 on
                                      account of NET TXN: BILLDESK MYBK[protected] PSPCL. on 26-JUN-2014 14:57:19 .BUT
                                      MY BILL IS NOT PAID YET PLZ HELP ME TO PAY MY BILL MY PSPCL ACC. NO. IS
                                      Y65DK140381F NAME SURINDER SINGH MUKTSAR PUNJAB MY MOB NO [protected] MY
                                      EMAIL ID [protected]@gmail.com

                                      Mobile not recharged yet but amount deducted

                                      I recharged my number [protected] twice with 60 rupees each timie. The amount is deducted both times from my account but the number is not recharged yet.Transaction Ref no- IG00PKUXW7.Another transaction Ref no- IG00PKUU02.

                                      Requestion for refund money

                                      Dear Sir i paid online Rs.500 from my sbi online banking acount the transation was failed but amount was dedected from my acount. kindly refund my amount.The transation id is POS[protected] and my a/c no is [protected].
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