Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Feb 19, 2025
Complaints 5399
Resolved
656
Unresolved
4743
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

Recently resolved complaints

View all complaints

Most useful reviews

184
Kendriya vidyalaya fees issue
134
pbe10002-invalid transaction on card
77
Tata sky

Featured stories

Lic premium payment failed but money debited from account
Request for refund amount
amount deducted from my account but payment status did not confirm. no action has been taken even after one whole month.

BillDesk reviews & complaints page 269

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PratikDesai
from Kolhapur, Maharashtra
Dec 22, 2013
Resolved
Report
Copy
Resolved

regarding transaction failure through IDBI debit card

Address: Kolhapur, Maharashtra

Sir, I made online telephone bill payment of BSNL of Rs.666/- through my IDBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". So what should I do now? please reply me at my e-mail mentioned below. Regards Pratik Desai ([protected]@ymail.com)...
Helpful
Found this helpful?
Write a comment
Report
Copy
W
womantrvlr
Dec 21, 2013
Resolved
Report
Copy
Resolved

THREE CHARGES WERE MADE ON MY AMERICAN EXPRESS CARD

THREE CHARGES WERE MADE ON MY AMERICAN EXPRESS CARD. I HAVE NEVER, EVER DEALT WITH YOU COMPANY BEFORE AND THESE ARE FRADULANT CHARGES. TWO WERE FOR 16.10 AND ONE FOR 20.15 HOW DARE YOU CHARGE MY CARD FOR NO REASON.
12/16/2013 Mon BILLDESK-TATA SKY PAMUMBAI IN
16.12
MAM[protected]
[protected]
Description
MAM[protected]
Foreign Spend Amount: 1, 000.00INDIAN RUPEE
Doing Business...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prash71
Dec 19, 2013
Resolved
Report
Copy
Resolved

Payment to Book my show not successful

Address: Mumbai City, Maharashtra

Team, I made a purchse from my Citibank account on Book My Show under book my show. Book my show claims they didn’t receive the payment hence my ticket was not booked. Could you please check and arrange to refund my INR 200 to the debit card used. PURCHASE SUBJECT: MCUPOS 18DEC1549 Card no.: 5326XXX1XXXX0218 18DEC INDIAIDEaS Ref:[protected] Ref No :- 18DEC1549...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MM BOOTWALA
from Mumbai, Maharashtra
Dec 13, 2013
Resolved
Report
Copy
Resolved

SBI debit card has been blocked

Address: Thane, Maharashtra

My SBI debit card has been blocked, the error shown of failed transaction is as follows. Authentication failed!!! Your card has been blocked on ACS, it will be automatically un-blocked at Midnight today. This same errors shows whenever I make online payment since last 20 days. Hence, I request you to rectify the problem at the earliest and oblige....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
akash.parmar
from Mumbai, Maharashtra
Dec 4, 2013
Resolved
Report
Copy
Resolved

Cheating

Address: Chennai, Tamil Nadu

did a transaction on 3rd Dec @ 6:20 approx... Below is the error message which I got: ◾ Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.:- Money debited from my account immediately however till now not credited in destination account... I spoke to one of the SPOC @ Chennai 30986363 /[protected] & I was told its banking process & will...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil sutar
from Delhi, Delhi
Nov 29, 2013
Report
Copy

No Recharge

Address: Pune, Maharashtra

i made payment for bsnl recharge for 50/-, i already payment and cut my 50/- rupees from my account but recharge not done. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries"....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh Kumar Rajput 1973
from Mumbai, Maharashtra
Nov 24, 2013
Resolved
Report
Copy
Resolved

Failure of Transaction

Dear Sir, On 24.11.2013 I made online fee payment for JEE (MAINS) exam registration of Rs.504.20/- through my PNB card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks...
Helpful
Found this helpful?
7 Comments
Report
Copy
A
arupgogoi
from Mumbai, Maharashtra
Nov 13, 2013
Resolved
Report
Copy
Resolved

Tata Sky Recharge not done

Address: Dibrugarh, Assam

Respected Sir/Madam,
This mail is in reference to transaction Ref Number-MSPD[protected] of amount Rs 300on[protected]:49:11 to tatasky through SBI debit card (Account No -[protected]).
Till date (11.11.2013) neither I have received the balance nor refund back into S.B.I account.

I will be highly obliged if you kindly help me out in this regard.
Thank you...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
simburajac
from Mumbai, Maharashtra
Oct 27, 2013
Report
Copy

Amount debited but neither got recharged nor refunded

Address: Salem, Tamil Nadu

Sir...I tried to recharge for the mobile [protected] on[protected] for Rs 200 and Rs 220 through net banking...The amounts were debited from my IOB account...but the mobile was not recharged...also my amounts were not refunded to my IOB account... I want the amounts back... It is already one late now... My Transaction Id are MIOB[protected] and MIOB[protected]... Pl take action and refund my money at once... My IOB account Number is [protected]...Thank...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
simburajac
from Mumbai, Maharashtra
Oct 27, 2013
Report
Copy

Mobile Recharge not Refunded till now

Address: Salem, Tamil Nadu

Sir...I tried to recharge for the mobile [protected] on[protected] for Rs 200 and Rs 220 through net banking...The amounts were debited from my IOB account...but the mobile was not recharged...also my amounts were not refunded to my IOB account... I want the amounts back... It is already one late now... My Transaction Id are MIOB[protected] and MIOB[protected]... Pl take action and refund my money at once... Thank You !...
Helpful
Found this helpful?
7 Comments
Report
Copy
K
kurabaram
from Mumbai, Maharashtra
Oct 6, 2013
Resolved
Report
Copy
Resolved

amount debited in account but not paid

Address: Anantapur, Andhra Pradesh

I recharged for mybigtv in reliance communications site using state bank of India through billdesk, after transaction has completion my amount has debited in my account.after that I have received email from reliance communications " your payment has been failed or cancelled" But billdesk are not provided any payment receipt number and they not transferred amount to reliance communications TRANSFER-INBRELIANCECOMMUNICATIONS RelianceInfocomm...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sriram Puvvada
from Bengaluru, Karnataka
Sep 21, 2013
Report
Copy

Credit Card Payment transaction status FAILED- money never got refunded

I Made a standard chartered credit card payment using the BILLDESK by choosing the ICICI bank. Upon completion of transaction the amount got successfully debited from the ICICI bank (transaction description- "BIL/[protected]/standardchateredcred/SC" ), but in the acknowledgement i see that the transaction status as "FAILED". The billdesk transaction reference number is MICI[protected]. Till today I never got my money...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DEELWALIA
from Pune, Maharashtra
Aug 18, 2013
Report
Copy

Money dedicated without entering any particulars,

Address: Patiala, Punjab

Today I.e.Aug18,2013 I have tried to recharge my TATA DOCOMO phone [protected] two times with refferance number MSPD[protected] and MSPD[protected].But before entering anything in the box there came the reply "Transaction Unsuccessful amount deducated contact [protected]@billdesk.com for any enquiry ".Is there no check on such unscrupulous activities?...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
agrawal.md51
Jul 26, 2013
Resolved
Report
Copy
Resolved

Fraud

I am Murli Dhar Agrawal (Senior citizen) from Kota in Rajasthan.

I am writing with disappointment that some unknown fraud person has done following transactions through your website (www.billdesk.com) and used our debit card details from our two different State Bank of India accounts/cards. We have not done any of these transactions.

The details of transactions are as below:

Date ...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prasanta78moon
from Ahmedabad, Gujarat
May 2, 2013
Report
Copy

online recharge of mobile

Address: West Bengal

Sir, I have recharge my mobile no [protected] (tata docomo) with rs-110 online mode through net banking of sbi and the amount is made via the Billdesk gateway reference no isMSBI[protected]IGI0347744 TRASFER TO[protected] BILL DESK TRANSFER but the amount is not credited to my said mobile.
please help me to get back the amount.

Email: [protected]@rediffmail.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravi singidi
from Ludhiana, Punjab
Apr 19, 2013
Report
Copy

about Maharashtra electricity bill

Address: Maharashtra

I had paid my electricity bill Maharashtra MS EB by online through billdesk.com we But in current month i have received last month payment which paid on 16 March 2013
Details as fallow
Amount - 240
Consumer no[protected]
Billing Unit no.4343 (Nagpur division)
Reference no.-billdesk/13858
Bank of India Master debit card
My Phone No [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mahishkar
from Noida, Uttar Pradesh
Apr 12, 2013
Report
Copy

transaction held up

Address: Gautam Buddha Nagar, Uttar Pradesh

on 05/04/2013 I did online internet banking transation of Rs.1160.33 against the broadband bill payment of airtel.from state Bank of India vide transaction no. MSBI[protected] IGH4578610 AND TRANSFER TO [protected] billdesk transaction A.money is debited in my a/c but it has not been credited to airtel a/c against my bill,where it was to credited on or before 06/04/2013.I do not understand how and why such sites are permitted to operate to...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bhoopathy raja
Mar 31, 2013
Resolved
Report
Copy
Resolved

online recharge not happen but money deducted

Address: Tamil Nadu

oNLINE RECHARGE NO HAPPEN
hi,
I had recharged for Rs.68rs on[protected] mobile no([protected]) in aircel online prepaid.. but still now no confirmation is made and the recharge amount is not added, but my amount was deducted from my 'INDIAN Bank' A/c.

TRANSACTION DETAILS:
[protected] TO TRANSFER
AIRCEL -billdesk Payments TRANSFER TO BILLDESK TRANSACTION A 68rs
kindly settle...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dileep Kumar Mishra
from Chennai, Tamil Nadu
Mar 25, 2013
Report
Copy

no refund for error transaction

Address: Tamil Nadu

sir,
I rechareged from tata docomo site my mobile number with an amount of Rs
222 on 20/03/13 around 8 PM. But due to some technical error recharge was
not done. when I checked my bank statement, amount was debited from it.

I talked to bank, but they did not give the transaction id saying do not
have netbanking so they can not reveal it. but I can give you the proof of
my money debited from...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bariwalrohit123
from Belgaum, Karnataka
Mar 8, 2013
Resolved
Report
Copy
Resolved

Transaction Failed

Address: Mandsaur, Madhya Pradesh

Myself Rohit Bariwal account No. [protected] o[censored]BI, while submitting the examination fees for SBI PO and MP ONLINE ITI Exam 2013 on date. 23.02.2013 and 8.03.2013 on online when I click to the final online payment option which is secure code the error message displayed, I clicked on “No” option. In-spite of this the amount of Rs. 204.50 and Rs. 608.99 deducted from my account. As the message was coming, I tried further twice...
Helpful
Found this helpful?
20 Comments
Report
Copy

Related businesses

SMERA Ratings
1
(5)
National Payments Corporation of India [NPCI]
1
(4223)
Corporation Bank
1
(1055)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR