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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 189

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J
from Kolkata, West Bengal
Aug 28, 2017
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Address: Murshidabad, West Bengal, 742135

Sir, i am jamal shaikh and my issue is rs.500 was deducted my account balance at united bank of india 24/08/2017 dated at evening time. Till now i have not received any jio phone booking message or status till now and not showing and not message sending transaction id for me..
So kindly solved my problem..
Name-jamal shaikh
Mobile number-[protected]
BillDesk customer support has been notified about the posted complaint.
I have made payment of Rs.9500/- to my HDFC Credit Card no.[protected] vide Transaction Reference No JUBI[protected]. DATE[protected] TIME 18:21:04 but the status shows pending. Please confirm soon as my bank account has been debited already for Rs.9500.
Reach me through my mail id : [protected]@gmail.com
[protected]
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    A
    arvindsaraswat
    from Mathura, Uttar Pradesh
    Aug 28, 2017
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    Address: Mathura, Uttar Pradesh, 281001
    Website: [email protected]

    Dear sir,
    I am arvind saraswat and my issue is a transaction successful by my bank of baroda online banking for rs 500 while booking reliance jio phone but i didn't get the confirmation sms through reliance jio,
    So kindly solve my problem sir
    Thanking you sir

    Regards
    Arvind saraswat
    Mobile number used for booking
    [protected]
    Pin code 281001
    BillDesk customer support has been notified about the posted complaint.
    Sir/Mam
    I was booking jio phone from www.jio.com and during payment of ₹500 through paytm wallet the transaction was failed but the amount was deducted from my Paytm wallet.
    So please look into the matter and refund the amount in my wallet.
    Screenshot is attached with the request.
    Thank You.

    amount deducted from online account but not get the confirmation sms from reliance jio - Comment #2832330 - Image #0
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      A
      Aditya1507
      from Dhuburi, Assam
      Aug 28, 2017
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      Address: Ranchi, Jharkhand, 834001
      Website: my jio app

      Dear sir/madam

      While booking for jio phone through my jio app on 24th august 2017 at 7:38 pm amount i. E rupees 500 got deducted from my paytm wallet but the payment gateway page showed transaction error. Till now i had neitherneither received any transaction confirmation message from jio on my mobile number or my jio app nor refund of rupees 500. Please look into this matter.
      Thanks

      (Wallet transaction i'd:[protected]
      Billdesk order no.- jpt[protected])
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      Billdesk-jkvb[protected]-reliancejio-[protected]
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        G
        Gopi4990
        from Surat, Gujarat
        Aug 27, 2017
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        Address: Rajkot, Gujarat, 360370

        I have done recharge on 22nd august on my airtel number via billdesk. But i did not received the balance in my mumber while the amount was debited from my sbi account. Its been so many days yet i have not got that amount back. My transaction ref no igabwkygu6 for rs.198.0 on 22-aug-17 09:26. I want my amount back. Why company is doing such fraud?? Please inquire about the problem occured and let me know.
        BillDesk customer support has been notified about the posted complaint.
        I booked jio phone on 24/08/2017 . But did not received transaction id or voucher though my bank account says that my payment to bill desk has been successfull
        referrence id [protected]
        remarks[protected]
        i got noresponse on jio help desk please help and respond asap

        complain about money deducted - Comment #2832351 - Image #0
        I tried to pay my Airtel landline connection bill (Reference ID[protected]) through billdesk.The amount 1148.00 was debited from my ICICI account (Ref No. [protected] ). However, my online account is still displaying that the payment is pending.

        Kindly resolve the issue at the earliest
        [protected]
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          A
          AVS Murthy63
          Aug 27, 2017
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          Address: 508207
          Website: billdesk.com

          I was paid rs.500 for reliance jio phone through on line from my debit card on[protected] at 08:14:35 pm. I have received payment successful sms from bank. But i can't received any confirmation from reliance. My transaction id is reliamce jio txn#ku[protected]. What about my amount, where is it gone? Which is billdesk customer care toll free number?
          BillDesk customer support has been notified about the posted complaint.
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            A
            arnab11
            from Kolkata, West Bengal
            Aug 27, 2017
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            I was doing a transaction for jio phone through their app. But after i paid for the jio phone my money got deducted. But i didn't receive any confirmation message.

            Jio are asking me to wait for some time, but i want to know if my transacation completed or not. Kindly refund my money pls. It's a request. Please

            Please refund my money. I paid 500 rs.
            BillDesk customer support has been notified about the posted complaint.
            Aug 24, 2017
            Barnali paul's response
            What should now I do ???
            On 24.08.2017 while trying to book jio phone i paid Rs.500 towards booking amount using my debit card but the payment failed the transaction id is-FAV000000XEH8, and the no on which i booked [protected]. please kindly register my complaint and refund the amount.

            transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832275 - Image #0
            Paytm wallet transaction [protected] debited but jio phone booking unsuccessful

            transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832302 - Image #0
            Please take action as soon as possible.

            transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832320 - Image #0
            Billdesk — balance got deducted but reflecting as not paid
            A/c no.[protected]
            Branch : Qutubullapur
            Bank: ICICI
            Account holder name : Pradeep Kumar

            Please find the attachment file

            Thanks
            Pradeep Kumar
            [protected]

            transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832387 - Image #0
            It showing that gio phone pre booking transaction is failed but amount already deducted from my account .

            transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832388 - Image #0
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              M
              Milind Shelar
              from Shirdi, Maharashtra
              Aug 27, 2017
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              Address: 414401

              Dear sir,
              My issue is a transaction was failed while booking reliance jio phone but payment was deducted through debit card from my bank a/c, and transaction id was given on screen,
              Transaction id: fv000001lw8h
              But message was not came to mobile from reliance jio
              So kindly solve my problem sir
              Thanking you sir

              Regards
              Shelar a. H.
              [protected]
              [protected]
              BillDesk customer support has been notified about the posted complaint.
              Sir i am saurabh from kanpur sir my money debited in my account but booking not confirm for jio phone sir my registered mobile no is for jio phone booking is [protected] plz sir solve my problem immediately

              jio phone payment failed but money deducted - Comment #2832306 - Image #0
              jio phone payment failed but money deducted - Comment #2832306 - Image #1
              Transaction is failed but balance is cut from bank account.so my jio phone is booked or not?

              jio phone payment failed but money deducted - Comment #2832357 - Image #0
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                S
                sanjoydey2005
                from Kolkata, West Bengal
                Aug 27, 2017
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                On 21.08.2017 online transaction (Amount
                Rs. 7500) via billdesk failed. The transaction was done by my sbi debit card. The receipent was iiest. The error message was"iiest could not be connected". But that amount was deducted from my sbi savings account corresponding to that debit card. Till now that amount has not been refunded to my sbi savings account.
                BillDesk customer support has been notified about the posted complaint.
                Aug 27, 2017
                Updated by sanjoydey2005
                My name is SANJOY DEY
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                  A
                  Abhi.vicky
                  from Mumbai, Maharashtra
                  Aug 26, 2017
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                  Address: Mumbai City, Maharashtra, 400101

                  Billdesk — regarding jio phone booking balance deducted but showing transaction failure

                  Dear sir/madam,

                  I am abhishek mishra and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
                  Transaction id: fv000001lolz, saraswat bank reference id - [protected]
                  But message was not came to mobile from reliance jio
                  So kindly look over the issue.

                  Thanking you,

                  Abhishek mishra
                  [protected]
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
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                    K
                    Karimulla Md
                    from Channapatna, Karnataka
                    Aug 26, 2017
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                    Dear sir,
                    I am md karimulla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through paytm wallet, and transaction id was given on screen,
                    Transaction id: [protected]
                    But message was not came to mobile from reliance jio
                    So kindly solve my problem sir
                    Thanking you sir
                    +2 photos
                    BillDesk customer support has been notified about the posted complaint.
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                      C
                      CVN PRASAD ADVOCATE
                      from Bengaluru, Karnataka
                      Aug 26, 2017
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                      Address: 560095
                      Website: jio.com

                      Sir/madam

                      I am c. V. N. Prasad. My issue is while pre booking jio phone on[protected], i had paid 500/- and my amount has been debited from bank account. After that i had not got any payment confirmation page or transaction failed page and i had not received confirmation that booking has been confirmed. Number for which i booked is [protected]. Pls resolve my issue.

                      Thanks and regards
                      C. V. N. Prasad
                      BillDesk customer support has been notified about the posted complaint.
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                        P
                        Preetham C
                        from Pune, Maharashtra
                        Aug 26, 2017
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                        Address: 411057
                        Website: Jio/BillDesk

                        Description:

                        On 24th august 2017 i was trying to make payment for jio phone online booking, while making a transaction (Cheque/ref no :[protected] it shows that transaction has been failed but after some time billdesk has been deducted rs.500 from my hdfc account.
                        I have not received any information regarding the refund of money either by the billdesk or by the jio.
                        I request refund of my amount as soon as possible.

                        Date of the incident: 24/08/2017

                        Cheque/ref. No.:[protected]

                        Desirable resolution: refund of money
                        BillDesk customer support has been notified about the posted complaint.
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                          R
                          rajat2695
                          from Phagwara, Punjab
                          Aug 26, 2017
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                          Address: Kapurthala, Punjab, 144401

                          Hello sir/ma'am,

                          On 24th august around 6-7 pm, while i was trying to book my jio phone online on their website, i chose net banking as the payment option. My balance or rs 500 got deducted, but the transaction of booking was not completed. I have contacted jio but they are saying we don't get any transaction or payment from you.

                          Ref id[protected]
                          External reference number - lpnb[protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            Sankesh Jadhav
                            from Aurangabad, Maharashtra
                            Aug 26, 2017
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                            Address: Pune, Maharashtra, 411019
                            Website: BILLDESKUTIL

                            My paytm throw rs.500dedicated and not a book jio phone. Mobile no.[protected], pincod no 411019 pl. Retarnd my money. Billdeskutil oder.#jpt[protected], wallet txn id.[protected]. Date.24/08/17, time, 7:30pm. Retarn my mony quickli ormy jiophone book my name sankesh jadhav pune. Pimpri chinchwad.
                            I was book jio phone in online and mony paid through paytm 500 rupees but i do not get any massage. Booking order no JPT[protected].
                            I book new jio 4g Mobile booking on line on 24 august by idea no [protected] for an amount to Rs.500 through paytm but no booking was not successful but amount deducted by my paytm account.please refunding my money by paytm wallet.
                            Transaction ID [protected]
                            My name- Prakash Gatlewar
                            Mob.no.[protected]

                            payment successfully but not booking my jio mobile phone - Comment #2837645 - Image #0
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                              H
                              from Kanpur, Uttar Pradesh
                              Aug 26, 2017
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                              Address: Lucknow, Uttar Pradesh, 226016

                              Dear sir/madam,

                              I am har naman and my issue is transaction was failed while booking reliance jio phone but payment of rs 500 was debited from bank account through debit card payment and then again 500 was deducted,, when i was trying to book again. Also no confirmation mail came in my registered email.

                              Kindly return my money and complete the transaction.

                              So kindly look over the issue.
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                surendra singh jadon
                                from Imphal, Manipur
                                Aug 26, 2017
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                                Dear sir,
                                I am surendra singh and my issue is a transaction was failed while booking reliance jio phone but payment was debited through debit card payment, and transaction id was given on screen,
                                Transaction id: fv000001mt93
                                But message was not came to mobile from reliance jio
                                So kindly solve my problem sir
                                Thanking you sir

                                Regards
                                Surendra singh
                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Dear sir,
                                I am Deepak kumar and my issue is a transaction was failed while booking reliance jio phone but payment was debited through debit card payment, and transaction id was given on screen,
                                Transaction id: JBBR[protected]
                                But message was not came to mobile from reliance jio
                                So kindly solve my problem sir
                                Thanking you sir

                                Regards
                                Deepak Kumar
                                [protected]
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                                  P
                                  Pawan_dhamale
                                  from Mumbai, Maharashtra
                                  Aug 26, 2017
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                                  Phone/mobile number: [protected]

                                  Dear sir,
                                  I am pawan dhamale and my issue is a transaction was failed while booking reliance jio phone but payment of rs 1500 was debited through credit card payment, and transaction id was given on screen,
                                  Transaction id: fv000001maau
                                  But message was not came to mobile from reliance jio
                                  No confirmation till now
                                  So kindly solve my problem sir
                                  Thanking you sir

                                  Regards
                                  Pawan dhamale
                                  [protected]
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
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                                    K
                                    kotta manish kumar
                                    from Hyderabad, Telangana
                                    Aug 26, 2017
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                                    Address: 500025

                                    While trying to purchase reliance jio phone after entering my credit card details
                                    The amount has been deducted from my account but bill desk error screen was shown.

                                    A confirmation mail has been received from citi bank credit card stating 500 has been deducted from my account.

                                    Did not receive any mail from reliance about the order failed transaction id.

                                    Need my money refund.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      Abhishek srivas
                                      from Bangalore, Karnataka
                                      Aug 25, 2017
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                                      Website: www.jio.com

                                      Hi,
                                      Yesterday i booked the jio phone twice times but i didn't get any confirmation regarding the mobile. I paid the money through paytm wallet transcation id are
                                      Billdeskutil order #lpt[protected]paytm cash txn id [protected] and billdeskutil order #jpt[protected]paytm cash txn id [protected] respectively. It seems like a scam. Please look at this issue
                                      I want to know the reason where the fault occur, when i paid the money. For jio mobile.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        M
                                        mail2shekar.b
                                        Aug 25, 2017
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                                        Address: Bangalore, Karnataka, 560068

                                        When i tried to pre book jio phone on august 24th 2017. The money was deducted from the debit card account but the transaction failed. After the transaction failure message i did not get any notification from jio about the transaction reversal. No mails or smss. Also i am not finding any options to file complaint regarding this on jio website. Please help

                                        Below is the message:

                                        Your transaction failed
                                        Your transaction id is fv000000zts4
                                        BillDesk customer support has been notified about the posted complaint.
                                        Aug 26, 2017
                                        Updated by mail2shekar.b
                                        I got a reply for the complaint from consumerhelpline.gov.[protected]@gmail.com asking for my contact number, card number and Val date. I suspect this is from hackers.

                                        If any further information needed please update in this post itself.

                                        Contact number: [protected]
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