Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5412

Resolved

656

Unresolved

4756

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 190

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have booked jio phone and paid 500 rs from icici bank netbanking vide transaction no. Bil/[protected]/pgmib-/reliancejio_jic. But transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
I have booked another phone through paytm which i got confirmation. Please revert that amount.

Thank you
Mobile no. From which i have booked[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Srinagar, Jammu and Kashmir, 190015

I had initiated a bill payment through bill desk via reliance insta pay on my reliance mobile number [protected] on 24th of august 2017 at around 7:16 pm which i have nt recieved yet. Niether did i got any details on my email id as confirmation. I had used "jammu and kashmir bank net banking facility and rupees 450 inr have been deducted from my bank account without it being proccessed as my postpaid bill.. I request you to look into the matter.. Please refund the amount into my same bank account... The reference transaction id which my jk bank transaction summary/statement shows is as: ebil/reliancecomm-/[protected]

Aug 8, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

View replies

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 29, 2017

Dear Customer,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500058

Website: www.jio.com

Dear sir / madam,
I am mudavath babu ram. I would like to bring to your notice that yestarday at 09:10 pm i tried to book the jio mobile. I done my payment through my debit card but it was unsuccessful. Though amount is deducted from my account, i didnt recieve any acknowledgement about the transaction.
I complained th ejio care, they said like we are helpless in this matter.
My account details are as follows
Namo of the bank : - andhra bank
Branch :- nadergul
Phone no. [protected]
My debit card no. :- xxxx-xxxx-xxxx-0686

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My paytm throw rs.500dedicated and not a book jio phone. Mobil no.[protected], pincod no 226016 pl. Retarnd my money. Billdeskutil oder.#lpt[protected], wallet txn id.[protected]. Date.24/08/17, time, 19:57. Retarn my mony quickli ormy jiophone book my name shahid alam lucknow up...,...,...,,.,... —

View replies

S

Sankesh Jadhav

from Aurangabad, Maharashtra

Aug 30, 2017

Payment for jio mobile booking sucsess but jio mobile phone booking confirm SMS not recived

N

Neha Minni

from Kolkata, West Bengal

Sep 5, 2017

Hello on 24 th August I have paid Rs 500 for pre registration of Jio Mobile handset but till now not received any confirmation nor any phone. Please help .
Either give me a confirmation or return my money back.and when will I get my phone. I want all the details in my mail now.

pre booking jio phone - Comment #2840965 - Image #0

D

Dadhich kumar

from Lucknow, Uttar Pradesh

Sep 24, 2017

Maine 24 August ko jio phone book karne ke liye Paytm no.[protected] se Rs 500 jama karaye magar abhi Tak confirmation nhi Mila????
So please confirm my booking or refund my money.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226017

I have tried today to book jio phone. Money (500rs) have paid through visa debit card, but money deducted from my bank account but phone not booked. Kindly register my complaint and get my amount settled. It happened two times with me. Every times billdesk showed your transaction failed. My transaction numbers are fv000003k3aw and fv000003jrkk. Kindly tell me what have i do to get my money back

+2 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
Yesterday, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
Transaction id
[protected]
Transaction date
Aug 24, 2017 19:27
You have paid ₹500.00 to billdeskutil.
Since, it did not book the jio mobile. I request you, reverse the payment.
Thanking you,

Aug 25, 2017

Updated by Apoorv Sai Paila I need the money back.

Aug 25, 2017

Updated by Apoorv Sai Paila I need the money back.

Aug 26, 2017

Updated by Apoorv Sai Paila Paid Rs.500.00 to BILLDESKutil. Wallet txn ID:[protected].

View replies

S

Shared Rathore

from Mumbai, Maharashtra

Aug 31, 2017

Sir mene Jio phone book kiya tha phone book nahi hua or mere 500 rupees billdeskutil. Order #jpt[protected] me chale gay tranjection I'd [protected] or mere account se 500 rupees cut gay please my 500 rupees refund sir

A

Ashu Sangwan

from Katra, Jammu and Kashmir

Sep 25, 2017

Sir my 500 balance deducted from my paytm account [protected] but not received by jio seller
Paytm says
They have successfully transfered balance to jio now problem is in your payment merchant

payment done. but no confirmation. - Comment #2862618 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560100

Website: WWW.myJio.com(Jio app)

Hi,
Yesterday i have tried to book the jio phone, have paid the 500rs via paytm wallet with tx id-[protected]. Money has bben deducted but confirmation of phone booked has not came. It seems to me a failed transaction. Have confirmed the amount debited from paytm. Request bill desk team to get the amount refunded back to my wallet.

With regards,
Pawan jha

BillDesk customer support has been notified about the posted complaint.

View replies

B

Bhanupriyashivuni

from Gudivada, Andhra Pradesh

Aug 26, 2017

My paytm wallet debit for jio booking but booking unsuccessful wallet transaction txn [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
I am nikha sheoran and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
Transaction id: fv000001lb65
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Nikha sheoran
[protected]& [protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir
Yesterday while was pre booking the jio mobile i have made the payment of rs1000 via paytm our translation was successful but it did not book the jio mobile and deduct my balance with my paytm account.
My translation details are as follow
Billdeskutil. Order
#jpt[protected]
Wallet txn id. [protected]
Paytm translation date and time
24 august 19:35
You have paid 1000
Request you.. Reverse the payment
I thanking you
Regards.
Parasuram dwivedi
Mo.[protected]

+2 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500058

Website: www.jio.com

Dear sir / madam,
I am mudavath babu ram. I would like to bring to your notice that yestarday at 09:10 pm i tried to book the jio mobile. I done my payment through my debit card but it was unsuccessful. Though amount is deducted from my account, i didnt recieve any acknowledgement about the transaction.
I complained th ejio care, they said like we are helpless in this matter.
My account details are as follows
Namo of the bank : - andhra bank
Branch :- nadegul
Phone no. [protected]
My debit card no. :- xxxx-xxxx-xxxx-0686

Pleasae refund my amount. If the above details are insufficient please feel free to contact me.
Thanking you,

+1 photos

Aug 6, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

View replies

Andhra Bank Customer Care

from Mumbai, Maharashtra

Aug 28, 2017

Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Andhra Bank Customer Care

from Mumbai, Maharashtra

Sep 6, 2017

Dear Customer,

We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear sir/madam,

I am tina bamm and my issue is while booking reliance jio phone transaction was failed but payment was debited through credit card and didn't got any message from reliance jio.
My transaction id is fv000001m1yc

So kindly resolve my problem.

Regards,
Tina bamm
[protected]

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

C

CVN PRASAD ADVOCATE

from Bengaluru, Karnataka

Aug 26, 2017

Sir/Madam

I am C. V. N. Prasad.My issue is while pre booking JIO phone on[protected], I had paid 500/- and my amount has been debited from bank account.After that I had not got any payment confirmation page or transaction failed page and I had not received confirmation that booking has been confirmed.Number for which I booked is [protected].Pls resolve my issue.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226015

Dear sir/madam,

I am ashutosh mani tripathi and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
Transaction id: fv000001m0qy, sbi reference no: igabwwjjm8,
But message was not came to mobile from reliance jio
So kindly look over the issue.

Thanking you,

Ashutosh mani tripathi
[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

J

jjackpoint

from Rishikesh, Uttarakhand

Aug 25, 2017

I have my paid my bill for account no. Z21ud511954P on dated 14/08/2017 online. transection detail is JSBI[protected]CH65432454 and TRANSFER TO[protected].

Request you to kindly arrange to update.

Regards,

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
My name is subroto. I am booking jio phone from jio website www.jio.com. but after the phone booking i got a message that transaction is failed and rs 500 is deducted from the card. My area pin code is 700156. Transaction id is fv000001lhj3. Please look into it and let me know when this will be resolved.
I want to know in how many days i got my money back.

Thanks

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 313001

Dear sir/mam

Please refund my payment

I have a pri booking jio mobile transaction not completed and show error transaction failed
And my bob bank account to debit card payment rs.500 pls refund my payment

Detail

Rs.500 is debited to a/c...9983 on[protected]:05:37 (Clear bal rs.3862) at pos. Tollfree [protected] [protected] (6am-10pm)

Thanking you

Lavish soni
Mobile no. +[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

S

sabu p john

from Kalpetta, Kerala

Aug 25, 2017

ON 15/08/2017i purchase POSBSNLPRE worth RS 395 .Pay ment done but recharge not done.number JT[protected] SBT MANANTHAVADY WAYANAD KERALA

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110032

Dear sir,
Yesterday, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile and deduct my balance with my account.
My transaction details are as follow:
Paytm transaction id
[protected]
Billdeskutil order #lpt[protected]
Paytm transaction date
[protected]:20:06 pm
You have paid ₹500.00 to billdeskutil.
Since, it did not book the jio mobile. I request you, reverse the payment.
Thanking you,
Regards,
Saroj,
Mobile no. [protected], [protected]

View replies

S

Saroj Bersana

from Gurgaon, Haryana

Aug 25, 2017

Hlw Frnds please don't put your problems here today someone make me a victim of cyber crime hence he's called me that he'll be refund my money definitely and make me fool and my all money deduct from my account

so please don't share your problem here and never tell your card details and OTP

i mentioned nos. which make me a victim of cyber crime and now they are not picking my call

[protected] this person told me his name is Ashish and ID Is 1214593
and another nos. also call me for make me a fool which are [protected], [protected]

So again a tell you to all please don't put your problems here and never believe on someone

Thanks

S

Shaganpreet Singh

from Patiala, Punjab

Aug 29, 2017

I am booking jio phone.but my phone was not booked vide this order.My money was deducted from my paytm account. transaction id [protected] and paytm order JPT[protected]. Plz. solve my issue. refund my money

pre booking of jio - Comment #2834187 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hello sir myself nanda kishor total i booked 2 jio phones and amount 1000 deducted from my account witout any voucher details. Request u to provide the order id (Voucher id) or credit my accout with the deducted amount 1000 rupees
—
The two transaction of which one was succesfull and showed null id for this transaction and the reference no : jsbi[protected]igabwwhwg5 and mobile number submitted while booking [protected]
—
I havent recived any msg to my mobile and the other transaction was transaction failed and the transaction id is : fv000000h8nn
Reference no :jsbi[protected]igabwvwfj7
Mobile number submitted while booking [protected] — ...⇄
Please contact me on this number [protected]
Please take necessary action sir

Below providing the screenshot of transaction details

BillDesk customer support has been notified about the posted complaint.

Aug 19, 2017

Bhavrup's response All what i remember about billdesk is that its career link was found on a job portal. and i had sent my resume on their email id on 28.07.2017. thats it. and that very same day i recvd an sms from vichare express and logistics pvt ltd. for some document delivery. this surely seems to be a fraud. and that too a well laid fraud...

View replies

B

Bhavrup

from Mumbai, Maharashtra

Aug 25, 2017

An amount of INR 500 was debited from my credit card account on 09.08.2017 towards RPSL Bill desk. I have no clue of any transaction with Bill desk. Kindly help me recover this amount.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am buddhadeb jena and my issue is a transaction was failed while booking reliance jio phone but payment was debited through debit card payment, and transaction id was given on screen,
Transaction id: fv000000wfkb
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Buddhadeb jena
[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,
I am rupesh jawla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
Transaction id: fv000001lpgg
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Rupesh jawla
[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir,
I am krishna kumar giri and my issue is a transaction was successful
And jio phone booking was debited balace through debit card... But
Massage was not come to my mobile at reliance jio... And no transaction and order no. Show on my number...
So i humble request you to solve my problem...
Thanking you sir...
Regards
Krishna kumar giri
[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 395006

Website: www.jio.com

Dear sir,
I am having problem with the booking id message from jio company.. Yesterday, i was pre-book jio phone via companys official website. The money will debit as 500rs via paytm n transaction email id done but no confirmation msg can be sent by company and no response after the money debit.. So please i request you to solve this.. The company
Said request is failed

+1 photos

BillDesk customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by man sapra My mobile no. [protected]
Email id : [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines