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BloomsVilla Complaints & Reviews

www.bloomsvilla.com
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Updated: Jan 7, 2025
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Bad 😕 It seems that BloomsVilla has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Order not delivered neither the money is refunded
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Debited twice amount of Rs 1059, not provided any proper service, not yet given refund

BloomsVilla reviews & complaints page 12

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R
Ramsiva1982
from Perambalur, Tamil Nadu
Dec 12, 2022
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Delivery Time

Hai,
I ordered Cake & Flowers; nobody has called me for confirmation so far. I need to make sure the delivery to be on time (13th Dec 2022, Morning 10AM) as mentioned while ordering. Fixed time payment also initiated along with the order.

ORDER NO. BV 22119860

Atleast someone responds and value the customer.

Regards,
Ram...
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R
Ronak Thaker
Dec 7, 2022
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Product delivery delayed by a day

Address: Motera, Ahmedabad, GJ, 380005

I have already submitted n number of complaints to customer care of Bloomsvilla. I was asking refund for not delivering gift not only on time but also not on the same day.

Order No. : : BV22118490.
Client Name:: Ronak Thaker
Order Date:: 4th Dec'22
Order To be delivered on date and Time(Preferred Time):: 12 to 3PM, 6th Dec'22
Order Delivered :: 7th December (Which was rejected by my wife as anniversary...
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A
amandaD14
Dec 7, 2022
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Order No: BV22118607 - Flowers (wreath) ordered for funeral on 5th Dec 2022

Please beware!!! This is a bogus site. I ordered flowers for my uncle's funeral on 5th Dec 2022. These guys are so callous, they don't even spare the dead.
They charged extra for a morning delivery. But the item has not even reached. The status on the tracking changes from Out of Delivery and now to On Hold - Recipient not accepted order - which is ridiculous since the family is at home and no flowers have been delivered.
I've...
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V
vijayrgtu
from Delhi, Delhi
Dec 6, 2022
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Product is not delivered

Website: Bllomsvilla

I have ordered a flower on 5th of Dec morning .my sister anniversary occasion.
However I got an email like product is not available and you can choose cakes I place of that .I denied that and asked for refund.
Now they are saying it will cost 10 percent cancellation charge.
Even I aggred on that as well.i didn't get any response after a lot of emails also.
Please initiate refund as soon as possible.
br...
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M
mahesh kolindala
from Bengaluru, Karnataka
Dec 4, 2022
Resolved
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Cake order BV22118249!

Cake was ordered from Blooms villa.order number # BV22118249 order says delivered but it's not delivered.

No one is picking the calls and not responding to chats.

Its seems to be totally fraud store, I'm surprised how these kind of business are running in India and why there is no action against these kind of people....
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I
iamscrewed
Dec 2, 2022
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This is a SCAM website collecting your credit card details

So I wanted to send over a cake on my father's birthday and was looking for a same day delivery option. Since ferns and petals was not accpeting same day delivery orders and igp website was acting up, I decided to go with the new bloomsvilla website. I am based out of India and often need to use such websites. I was skeptical of providing my CC details but I was desperate so I took a leap of faith. And as was expected, this is a complete...
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T
Tamonash Ganguly
from Kolkata, West Bengal
Nov 30, 2022
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Order not delivered, didn't receive refund

Address: Ahmedabad

I've made an order and made the payment and scheduled the delivery date on 26/11/22 for a very special occasion, but didn't receive the order on that day, tried contacting the company for refund but they won't pickup the phone, please resolve my issue....
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S
shuvsee@gmail.com
Nov 29, 2022
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Penalty charged for cancellation of substitute product

Address: Willson Garden, Bengaluru, KA 560030

Purchased Lillies from their website. Bloomsvilla Order BV22116935.

Later they said Lillies are not available. Only roses available.

I requested cancellation as roses were not fit for the occasion.

They said if I want a money refund they will deduct Rs. 200. Since I cancelling. I reasoned with them that I am cancelling a substitute product since they are unable to provide me with a suitable substitute....
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J
John Joseph tvm
from Thiruvananthapuram, Kerala
Nov 26, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
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BV22116574 Order is not delivered and calls are not picked up

Address: Banglore
Website: www.bloomsvilla.com

The order is created, they took all the money and responded that they don't have the product. Now they are not picking up or talking about paying back. Unfortunately the reviews about this company was seen only later....
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A
Anu_22
Nov 25, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
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Order no. BV22116433

I have ordered flowers worth Rs.450 on 24th November order no. BV22116433, to be delivered oon 25th November. It was not delivered and on contacting customer service through chat, phone, email there is no response.

Please help me get the refund....
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M
Musheer Intekhab
Nov 24, 2022
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Incompetent

Did a mistake and will not repeat to use services of Bloomsvilla.

Ordered a Birthday cake from outside India and kept overseas calling them to be on hold for hours and useless people never answered. Their chat got a heading "We reply immediately" and God only knows what is Bloomsvilla's immediately meant.

Before they come innocently asking for order number, here it is BV22116060.

There is nothing...
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D
Deepthi.narra
Nov 22, 2022
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Order BV22115464

Order BV22115464 which I paid is not delivered. Unable to call because all the numbers are not reachable and none to assist or to resolve issue. I want refund for the order which I paid but bloomsvilla didn't deliver....
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L
llrkishore
Nov 5, 2022
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Non delivery of items

Address: Willson Garden, Bengaluru, KA, 560030
Website: www.bloomsvilla.com

I have ordered for birthday cake with pot of luck to deliver at a fixed time between 6pm to 7 pm on 04.11.2022 by paying Rs.1948/- with orders no.BV22112586 on the occasion of my brothers birthday.
But M/s Bloomsvilla has failed completely to deliver the items and i tried so many times to contact them and no response either online/offline.Request you take action against the concerned and arrange for refund immediately...
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U
Uthup
from Bengaluru, Karnataka
Nov 5, 2022
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Improper delivery

Address: Willson Garden, Bengaluru, KA 560030
Website: www.bloomsvilla.com

The product which was ordered was not delivered and they took extra for early morning delivery, but it was delivered only by afternoon. Their customer care number provided was invalid and other methods are unresponsive...
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S
saundarya sharma
Nov 4, 2022
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Order not delivered and address was misinterpreted

I ordered a cake on 3rd november 2022 in himachal pradesh but the state in the address was misinterpreted as some other state. I called the customer care and they told me they'll revert back but are not picking my call now. I have also sent an email and raised a complaint in their website but i am not getting any response....
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R
RajeshkumarMuthiah
from Saint Thomas Mount, Tamil Nadu
Nov 1, 2022
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Fradurant Payment System & Unethical Behavior

Order Number: BV22109169

Problem History:

I have placed an order o[censored]ltimate Love Red Velvet (1/2 Kg) & Unthinkable Surprise Gift (Costed 1028 INR). Also I have opted for midnight delivery on 25th Oct (Charge: 250 INR).

When I checked with customer care about the delivery, they informed me that order to be placed before 12 PM IST else the product will be delivered in the standard delivery slot...
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A
asahu1
Oct 30, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Delaying in delivering the order, need to initiate my Refund asap

Address: Motera, Ahmedabad, GJ, 380005 Willson Garden, Bengaluru, KA, 5600301.347.469.1424 080.352.165.81 (9AM - 6PM) wecare@bloomsvilla.com

I ordered online on Blooms Villa's website. Order No: BV22111288 on 27th Oct 2022, a flower bouquet for my Friend's birthday on 28th Oct 2022. It was promised that my order would be delivered between 3-6 pm on Oct 28th, 2022. But it has delivered the next day on 29th Oct, 22 next day of the birthday, it's useless, coz there is no use if you delivered the flower after his birthday, this is specifically ordered for his birthday, it's not for...
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C
Chinar Kedia
Oct 27, 2022
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Fraud alert not delivered

Address: Bangalore

Placed an order for immediate delivery today but it’s 6.30 and the company fails to meet the expectations… there is no one responding to emails or calls… seems like a fraud company…please protect local citizens from these people and try to make life better. Need a full refund...
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R
Ramya3112
Oct 27, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Refund not initiated

I have thrice for a single order by mistakely. I want my money refunded which is not being processed.
Date of incident: 24th October 2022
Transaction Id -
Money has been debited from my account thrice.
Also attached the screenshot....
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V
Vandana2809
from Mumbai, Maharashtra
Oct 13, 2022
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Poor quality of bouquets

Address: H313, Habitat Splendor, ITPL Road, Brookfields

I had placed order for delivery of two bouquets vide order BV22108531 on 12.10.2022. The quality of bouquets including the quality of flowers, their number, vase and basket, are pathetic. I have been ordering bouquets from Fnp, Tilia, etc and have always received reasonable flowers. Looking at your website I ordered this time from you. I could find out as bouquets are for my home only. I am furious with the value of money delivered. This...
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