Blue Star India — blue star aristo 7 l ro + uv water purifier inlet water supply pipe joint broken itself, fitting damage, poor quality fitting material

vipinthegreat

from Pune, Maharashtra

Jul 28, 2019

Address: Vipin Kumar Singh, Q. C. PET, Jindal Polyfilms Ltd., 28km stone, Nashik-Mumbai highway, NH3, Mundhegaon, Igatpuri, Nashik, Maharashtra, PIN- 422403 Mn: 9637796274, Nashik, Maharashtra, 422403

I have purchased blue star aristo 7 l ro + uv water purifier in november'18. I have faced no any major problem with it, but today fitting of water inlet pipe, which is connected with first filter located outside the assembly, has broken itself.
Also i have noticed some abnormal sound and water leakage after last service which was informed to service engineer and prathamesh enterprises too for resolution but till time problem not resolved.
Now filteration is totally stopped due to inlet pipe fitting broken.
Request you to pl make an arrangement to attend the complaint on sos basis.
I will be highly thankful to you.
My address is given below,
Vipin kumar singh,
Q. C. Pet,
Jindal polyfilms ltd.,
28km stone, nashik-mumbai highway, nh3, mundhegaon, igatpuri, nashik, maharashtra,
Pin - 422403
Mn: [protected]

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[email protected]

from Mumbai, Maharashtra

Jul 30, 2019

Hi Vipin,

We regret the unpleasant experience you have had and that's not how we want you to feel. We have noted your complaint. Rest assured, we will connect with you at the earliest.