Blue Star India — Blue star split AC 3star

shiva nandham

Jun 23, 2021

Address: No. 26/22 Kamatchipuram

This is an unsatisfied customer from chennai. i have recently bought 1ton 3star split AC. just used for 20days after that AC's outdoor unit (compressor) stops and have issues with cooling. i have logged a complaint with bluestar. it has been more than 2 months gone from the date i have registered the complain. still they haven't resolved the issue, not only that i haven't been notified properly when will the problem will be resolved. worst response from their team... is there anything i can do more than registrering complaint on their customer care app.. how should i take this complaint to the next authorities????

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from Mumbai, Maharashtra

Jun 27, 2021

Dear Shiva,

We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.

Regards,
Team Blue Star

Er.Andy's reply, Jul 8, 2021

This same issue I have arised still I didn’t get any resolution none of their executives answer properly one of name nishant second Soumik Ambala
I purchase this from Subhash Chand Ashok Kumar this owner also not response he totally deny from assistance regard my problem.which so unrealistic for a consumer ...